Whether it be groundbreaking products, best in class solutions or creating a lifelong career, you can do the work that matters, at Caterpillar. With a 95-year legacy of quality and innovation and 150 locations in countries around the world, your impact spans the globe.

At Caterpillar, we believe each person is unique and valued, and are committed to ensuring that our workplace is diverse and representative of the many customers we serve around the globe. Different perspectives help us achieve our best work and come together to form a high-performing Caterpillar team that makes positive changes in the communities where we live and work. That’s the Power of Everyone .

Exciting things continue to happen at Caterpillar and one very exciting place where we are innovating and expanding is Global Rental. Our customers, more and more, are looking to rental solutions to help them build a better world which drives significant opportunity for Caterpillar and our dealers. Caterpillar’s commitment to rental continues we’re seeing our business grow through expansion of our rental solutions. Further deploying our digital eBusiness solutions is critical to continuing this growth and we have a great opportunity for you to join our team as a Digital Deployment Consultant.

In this role, you will support rental growth through representing and deploying a set of Caterpillar’s world class rental eBusiness solutions with our enterprise, industry, Dealer partners and end-user customers. Additionally, you will work with appropriate partners and collaborate to drive deployment of eBusiness capabilities, focusing on delivering customer and business value as defined in a variety of ways.

Specifically, in this role you can expect to:

Execute the deployment of more than 5+ on-line rental platforms and/or applications, with strong working knowledge of other eBusiness capabilities as they pertain/connect to the capabilities they support.
Act as Caterpillar’s direct liaison in support of dealer on-boarding and deployment of on-line solutions which include on-site training, development and delivery of training resources, deployment results tracking and governance, and application utilization.
Obtain voice of dealer and customer to support digital product development roadmap.
Provide technical requirements and improvements to Caterpillar development team.
Drive dealer digital innovation, and adoption of new Services for customers.
Champion the adoption of connected assets with dealer rental fleets.
Support dealer on-line go to market, including digital marketing efforts and lead management processes and results tracking.
Support customer adoption of on-line tools, including training webinars and campaign support.
Focus on customer segment growth opportunities, such as National Accounts.
Support internal stakeholder understanding and awareness of execution of on-line tools.
Engage and support all aspects of dealer digital transformation.
Champion to influence dealer on-boarding of on-line solutions and links to strategic priorities.
Initiate digital projects and activities to identify linkages and synergies across business units, industries and/or dealers.
Drive proper collaboration, coordination, training, communication and alignment among related areas, projects, and strategies within the team and with internal and/or dealer partners.
Drive and build digital awareness through communication and identity programs in multiple business units, industry groups and/or dealers.
Drive efforts related to future-focused assessment of industry impact related to digital programs and deployments and helps provide direction.
Assist appropriate industry groups and/or dealers identify issues and problems requiring careful analysis and coordinates efforts to provide solutions.
Interact and gains experience with digital capabilities to develop strong digital acumen to communicate with partners and stakeholders.
Track and monitor progress, typically via metrics reporting.

To be successful in this role, you need to bring (Basic Qualifications) :

A bachelor’s degree from an accredited college or university and more than 3 years’ experience in eBusiness, digital application deployment or similar area. Equivalent job-relevant experience will be considered in lieu of the degree.
Knowledge of current digital capabilities and with a basic understanding of the integration points.
Experience in project and program management, including communication and change management planning.
Demonstrated strength in communication skills, both written and verbal, including the ability to interact across all levels of the organization from team members to executive management is required.
Demonstrated success working with people from different backgrounds and cultures, internally and externally, and the ability to influence and resolve differences and issues.
Demonstrated abilities to adapt quickly to high velocity and change.

Top candidates will also bring:

The ability to demonstrate scaled digital deployment capabilities, results and large network digital product delivery.

This position requires up to 40% travel.

Employee benefit details

Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world.

Here you earn more than just a salary. Because we value your performance, we offer a total rewards package that provides day one benefits (medical, dental, vision, RX, and 401K) along with the potential of a yearly bonus.

Final details

Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application – please use the candidate log-in on our career website as it will reflect any updates to your status.

This position can be in Peoria, IL, Miami, FL or Chicago, IL. Remote work may be considered for the selected candidate.

Relocation assistance is not available for this position.

ISE assignment is not available for this position.

This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website at www.caterpillar.com/careers

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EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.

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Kyle Cline

Analytics Manager

PEOPLE-FIRST EXPERIENCE

Work in a setting that prioritizes people

Leading a team isn’t Cline’s only duty. “My most important leadership role is being a father,” he said, commending the parental leave policy that let him be with his newborn son. The human element extends to entities like the Caterpillar Foundation, which among other initiatives, provides support to disaster-impacted areas. “I’m proud to work for a company that prioritizes communities and their people,” Cline said.

Caterpillar makes me feel like they want me to stay and grow.

Shilpi Banerjee

Senior Software Engineering Manager

GROW EACH DAY

Advance in a development-minded environment

A 16-year company veteran, Banerjee hasn’t just logged serious time with the company — but mileage, too. From navigating M&As in Japan and tackling new product introduction in China and Singapore, to spearheading digital efforts in India, the technologist has grown immensely since starting as an IT analyst. “At Caterpillar, there are myriad opportunities to explore your potential and grow your career globally,” Banerjee said.

Leaders appreciate initiative, enthusiasm, flexibility and the drive to get things done.

Jenny Thompson

Digital Product Manager

Real World Impact

Digital Solutions That Power the Bottom Line

Digital Product Manager Jenny Thompson sees connectivity as a cornerstone of great service. “Our digital services empower customers to improve their efficiency, productivity, profitability and sustainability — directly powering their bottom line,” Thompson said. To transform its customers’ operations, Caterpillar develops digital solutions that combine its many strengths: asset and service data, engineering and robust analytics. “These tools give customers insights about their operations and recommendations for their fleets that are more tailored than ever before,” Thompson said.

Caterpillar was an early adopter of connectivity and the value that data can bring. We want our customers to be successful, and these technologies are important enablers for that success.