JOB DESCRIPTION:

Manage cross functional projects, comprised of engineering, SW development, and business resources. Lead others, tasked with developing and maintaining digital solutions used by Caterpillar dealers, customers, and internally.  Manage delivery of related projects, that deliver a common program goal, in line with Cat Digital Strategy. 

JOB DUTIES: 

The Program Manager is accountable for ensuring successful completion of projects, on-time, within budget, and error-free.  The principal responsibility of the Program Manager is to manage the planning and execution of project team members.  The incumbent will be responsible for managing the project charter, communications, metrics, reporting, and the overall project plan and budget. 

• Use knowledge of Software development and digital processes and business acumen to guide cross-functional teams in the execution of projects. 

• Define program scope with program success indicators to reap benefits of the program within a defined timeframe. 

• Prioritize program requirements working with Product Managers, Product Owners, or other stakeholders. 

• Incumbent will support various project teams and obtain/provide a variety of information starting at concept stage and continuing through prototype, pilot, implementation, and follow-up stages of various projects 

• Manage dependencies, which may impact project delivery 

• Develop and produce project management schedules. 

• Work with multiple teams to ensure the Software defects are monitored, reported, and addressed on timely basis 

• Use professional project management tools and techniques to manage reporting, tracking charts, checklist, and project scheduling software and to delegate appropriately. 

• Manage change and take active leadership in timely decision making. 

• Manage schedules that reflect detailed information related to the changes, including effected components and functions, timelines for various stages of project completion, cost, etc. 

• Will work with the individual team members from multiple functional disciplines and customers to establish completion dates. 

• Provide regular project status reports to management 

• Monitor progress of projects, discusses problems with affected areas, assures appropriate personnel are informed of problem and steps are in place to meet schedules. 

• Depending on nature of problems, expected to recommend possible solutions and alternatives. 

Required Qualifications: 

• The position requires an advanced college or university degree in Computer Science, Engineering, or related disciplines   

• 12+ years of direct technical and/or project management experience, working with software engineering teams in an agile environment 

• Proven experience managing technical/Software projects, may include project charters, scheduling and planning projects and successful completion 

• Proven management experience, guiding technical or project management staff 

• Excellent interpersonal skills are required to deal with sensitive issues, develop others, or influence others inside and outside the department to take specific actions 

• Should have strong project management skills, team leadership skills, excellent communication skills, ability to multitask effectively, strong analytical and organizational skills.  

• Previous agile training or extensive experience with sprint planning, daily scrums, retrospectives 

Top Candidates will also have: 

• Masters’ degree in computer science, information systems, or closely related disciplines 

• PMP certification preferred 

• Certified Scrum Master (CSM) preferred 

• Working knowledge of JIRA and Azure DevOps (formerly VSTS), Confluence 

• Advance knowledge of Excel, MS PowerPoint, and MS Project 

• Strong communication and presentation skills 

• Change Management Certification preferred 

• Six Sigma Black Belt Certification desirable 

• Knowledge of Power BI is highly desirable 

• Background in Software development is highly desirable 

• Exposure to data design, data extraction, and data transformation projects is highly desirable 

• Certification or knowledge of AWS is desirable