Description

Delivering one-of-a-kind cloud technology, accompanied by award winning customer service, Paylocity is a software development company in a category of its own. We are a publicly traded company that offers an Employee Stock Purchase Program (ESPP) which enables employees to share in the long-term growth and future success of the company.

Poised to revolutionize the world of human capital management for hundreds of thousands of small and medium sized businesses, we are seeking the best and the brightest to help us create the future of our talent solutions – enabling our customers to better develop their employees and supervisors. 

Our lean development process enables our small product-oriented teams to innovate, collaborate and bring amazing features to market. 

Our talent anywhere philosophy nurtures a diverse and dynamic group of colleagues with a shared mission to make great products and have fun doing it. 

The Technology Group Leader is a critical role in our technology organization. This leader owns the strategy and operations of our internal hardware, telecom expense management, software systems and solutions that are used to support our external clients of Paylocity. They will be responsible for the strategy, availability, maintenance, and operational activities for all internal end user systems. He/she will be accountable for the overall success of the End User Services Category, which includes Help Desk, Desktop Support and Desktop Engineering teams and the leadership teams associated with these groups. This person will work closely with teams across the entire organization including technology and other business verticals. They will seek out and execute on new technology trends while providing guidance and industry experience to ensure success. The ideal candidate will be comfortable working actively across all levels of the entire enterprise.

Are you the teammate we are looking for?

Who you are:

• At ease working at all levels of the organization 

• Relentlessly curious about current market and technology trends, able to adapt accordingly 

• Background in the End User Computing space with a high level of experience and network to ensure success

• Experience in scaling technology and a world class support organization in a high growth environment 

• Established vendor management skills and contract negotiations

• Proven leader with an eye for talent and the ability to mentor and develop the talents of emerging leaders

• Unflinching in your desire for production and system stability and scalability

How we work:

• Small, self-sufficient product-oriented teams with an entrepreneurial spirit organized into categories.

• Dedicated IT Operations experts committed to cutting-edge infrastructure and developer tools.

• We don’t add more folks to our teams, we add additional teams to scale.

• Casual, collaborative, agile environment which embraces and operates under our shared principles.

• Complete transparency with open, honest discussions about our progress. 

• Close working relationship between executive stakeholders, business units, and product teams.

What we offer:

• A strong commitment to investing in our systems, infrastructure, and networking systems.

• Enabling teams to hire the best talent and giving them the ability to execute on their vision. 

• The chance to meaningfully contribute to a vast market opportunity.

• Annual training allowance plus a subscription to CBT Nuggets for all technology colleagues.

Requirements

Required Experience: 

• Owns the employee work technology experience 

• Aligns end user technology solutions and services with business and people needs

• Manages and operates the desktop support function at scale

• Experience providing support, services, and solutions to a remote workforce

• Experience providing enabling solutions to end users in a face-paced agile organization

• Developing a multi-year end user strategic roadmap through self-service, automation, and innovation

• Thought leadership and a proven track record of solving complex problems

• Drive and/or lead large complex cross-functional initiatives

• Continuously improve end user services and support through metrics and OKR’s

• Managing capital and operating budgets

• Coach, mentor, motivate and supervise a high performing team and influence them to take positive action and drive accountability for their assigned work

During the last three months, you would have:

• Managed and mentored managers and IT staff, directing their day-to-day activities

• Planed, designed and executed strategic technology initiatives 

• Pushed boundaries and challenge existing practices by automating manual processes and seeking new ways to incorporate process improvements 

• Participated in and lead change management activities to roll out system changes to production and internal systems

• Managed and ensured effectiveness of security solutions, including firewalls, anti-virus solutions, and intrusion detection systems

• Worked closely with 3rd party vendors and contractors and was responsible for contract negations and budgetary items

• Partnered with and advised other business organizations to successfully launch and integrate new systems

• Built relationships and communicated with various types and levels of stakeholders across the organization

• Compiled and analyzed metrics concerning capacity and operations of internal and enterprise systems

Paylocity’s Awards:

• Glassdoor's Employees Choice Award in 2014

• 7-time Winner on Chicago Area's 101 Best and Brightest Companies to Work For

• Inc Magazine listed Paylocity as an Inc 5000 Fastest Growing Privately Held Firm from 2007-2013

• Ranked #14 on Built in Chicago Top 100 Digital Companies for 2014

• Ranked #24 on Forbes 2013 List of Top 100 Digital Companies in Chicago 

• Ranked #38 on Crain's Fast Fifty List of Chicago's Fastest Growing Companies in 2014

• Ranked #334 on Deloitte's 2014 Technology Fast 500 List of Fastest Growing Companies in North America