Director, Healthcare
Director, Healthcare
50 Fremont Street, Suite 2275
San Francisco, California, 94105
United States
West Monroe isn’t a start-up consulting firm, but we act like one.
From day one, our people have the opportunity to make a definitive personal impact for their clients and their careers. What does this mean? It means we seek out the best of the best, and then we challenge them to make us better.
Think you’re up to the challenge?
West Monroe Partners (WMP) has an immediate opportunity for a healthcare Director located in either Seattle or San Francisco. This roll will focus on continuing to build the firm’s healthcare presence on the west coast and delivering business and technology consulting solutions with a focus on payer organizations. Working alongside our Seattle Director and National Healthcare Practi ce Leaders, this role entails significant responsibility in developing new business, managing client relationships at executive levels, and providing hands-on guidance and direction as well as oversight to project teams. Most importantly, candidates should be passionate about what they do and enjoy a fun, entrepreneurial environment. This Director position will also play a leadership role on our national healthcare leadership team.
Directors at West Monroe Partners must possess proven and repeatable experience in the three main areas of responsibility:
1.Client Development
* Cultivate new and existing client business development opportunities for the Healthcare Practice with a focus on medical and ancillary insurers
* Significant generation of prospecting/networking activities (events, meetings, phone calls, emails) in the pursuit of new client acquisition and brand awareness
* Originate business development opportunities and manage the sales cycle with prospective clients
* Actively leverage a previously built professional network and affiliate network in the local community
* Develop key accounts with recurring revenue
* Actively participate in relevant local business and industry organizations
* Exhibit an excellent understanding of client issues and how to apply the appropriate West Monroe resources to convert identified issues into consulting opportunities and proposals
* Lead the development of proposals, work plans, pricing estimates, and risk assessments for potential projects
* Effectively partner with the Business Development and Marketing teams to lead and drive marketing campaigns
2.Practice Development
* Collaborate with office and vertical leadership to build the Seattle and San Francisco office healthcare practices in alignment with office and national healthcare practice goals (headcount, financials, clients)
* Create effective go-to-market strategies while driving the development/enhancement of WMP’s Healthcare Practice methodologies, best practices, and approaches to client delivery
* Lead, mentor, and grow consultants and actively participate in the performance management process
* Participate actively in the recruiting process for additional practice managers and consultants
* Display an entrepreneurial desire and selflessness to give your time, energy, and passion to growing the firms culture and our people both inside and outside of office hours
* Manage practice financials in accordance with local office and national healthcare practice budgets
3. Client Delivery
* Serve as engagement leadership and quality assurance across a client portfolio
* Provide value via consulting engagements and sharing of meaningful thought leadership
* Participate and lead engagements by communicating and reporting project status to C-level executives and IT management, including budget, risks, issues, etc.
* Mentor and manage teams of younger consultants to ensure quality of delivery and to keep projects on time and budget
* Respond to client requests for immediate issues while also being able to take on the accountability of driving projects to completion; serve as the point of escalation
* Analyze each client's specific request and determine the underlying issue and recommend appropriate solutions
Qualifications:
* Bachelor’s degree required
* Minimum of 12+ years of professional services consulting experience
* Must have led a relevant consulting group or practice in the local market in the past 3 years
* Strong business development and an active professional network of relevant executive-level contacts in the local market (east coast, medical and ancillary plans)
* 10+ years of hands-on experience leading business and technology strategy projects and experience with complex business systems integration and technology transformation, specifically within health insurance companies
* Membership and visibility in relevant professional organizations
* Publication in designated area
* Strong program and project management methodology background, including strategic planning and analysis, schedule, scope, issue and risk management experience, change management
* Excellent organizational, verbal and written communication skills
* Strong communication skills to be able to work with clients and comfortably present to C-level executives
* Ability to travel a minimum of 50%+ is required in addition to presence in West Monroe office on Fridays
West Monroe Partners is an Equal Employment Opportunity Employer -
We believe in treating each employee and applicant for employment fairly and with dignity. We base our employment decisions on merit, experience, and potential, without regard to race, color, national origin, sex, sexual orientation, gender identity, marital status, age, religion, disability, veteran status, or any other characteristic prohibited by federal, state or local law.