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Director, Integrations

| Chicago

FourKites is looking for an experienced Director, Integrations who will manage a team of Integration Consultants who work directly with our Fortune 100 customers to handle implementation and integration of our innovative tracking software within existing systems, such as JDA, Oracle, SAP, etc.

This customer facing and hands-on technical position requires managing a team, being cross functional, contributing to all aspects of system integration including design, needs analysis, design review, testing, implementation, and validation.

You will be a player/coach with the ability to manage a diverse team of onshore and offshore consultants while participating at times in hands-on consulting to lead by example in delivering solutions that allow for real-time and/or batch import and export of customer data.


  • Directly manage, coach, motivate and mentor a team by providing technology leadership to foster team level collaboration, productivity, efficiency and agility
  • Responsible for the successful execution of the integration workstream on projects with new and existing customers
  • Support team to clear roadblocks on customer projects, acting as point of escalation internally and externally
  • Act as project sponsor on technically complex implementations
  • Collaborate cross-functionally to support team in delivering best in class integration solutions
  • Responsible for shaping and driving integration team growth and strategy
  • Collaborate with and train consultants on best practices, internal tool usage, technical roadblock mitigation and process improvements
  • Provide technical assessment of the impact of any changes to product requirements
  • Contribute to the continued improvement of the organization’s development procedures
  • Ensure all technical work is properly scoped, identifying risks and partnering internally and externally to ensure alignment for project success.
  • Active participant in growing best practice offerings, develop documentation and sharing knowledge with internal and customer teams
  • Plan, delegate, and track task assignments to team members
  • Plan, track and report on team resource capacity and utilization


  • 5+ years’ experience in technical leadership and people management (preferably in an Agile environment)
  • Ability to define and track metrics that give insight into team productivity and velocity
  • 8+ years experience in customer-facing technical consulting
  • Ability to create clear and concise goals for individual team members and foster accountability and ownership for the quality of delivered code
  • Bachelor’s or Master’s degree in Computer Science, Engineering, Math or Equivalent
  • Customer facing experience with enterprise-level clients
  • Proven skill with verbal and written communication with both business and technical contacts
  • Demonstrated ability to troubleshoot complex issues and find resolutions
  • Ability to prioritize work and manage multiple projects and demands simultaneously
  • Ability to work in a face-paced, agile environment
  • Excellent critical thinking skills
  • Understanding of leading TMSs, such as JDA, Oracle, SAP, BluJay, MercuryGate, etc.
  • Knowledge of communication protocols (FTP, HTTP, HTTPS, etc.)
  • Working knowledge of web service calls (API, SOAP, REST, etc.)
  • Understanding of file structures (XML, EDI, flat file, etc.)
  • Experience in the logistics industry or with Transportation Management Systems a plus
  • Experience with Project Management concepts and methodologies
  • Ability to travel up to 25%

FourKites is the fastest-growing predictive supply chain platform, backed by top-tier VC firms in Silicon Valley, Boston and Chicago, delivering real-time visibility and execution for Fortune 500 companies and third-party logistics firms. Using a proprietary algorithm to calculate shipment arrival times, FourKites enables customers to lower operating costs, improve on-time performance, and strengthen end-customer relationships. With a network of more than four million GPS/ELD devices, FourKites covers all modes including ocean, rail, parcel and over-the-road. The platform is optimized for mobile and equipped with market-leading end-to-end security. We look for smart, agile, creative team players who are ready to roll up their sleeves and deliver for our customers.

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Technology we use

  • Engineering
    • RubyLanguages
    • ReactLibraries
    • AngularJSFrameworks
    • SQLiteDatabases


Modern office space with panoramic views of downtown Chicago. Located in the Ogilvie Transportation Building, that's connected to all of downtown!

An Insider's view of FourKites, Inc.

What are some social events your company does?

The team at FourKites makes sure to take time to get a little competitive. Happy hour at SPiN allowed the teams to bond over snacks, libations and some fierce ping pong skills.


Talent Manager

What projects are you most excited about?

We are working on a project to add functionality to our platform that will increase our customer’s visibility and add flexibility to our integrations. This has required collaboration between multiple departments to ensure that the scoping of the multiple product enhancement tickets are detailed and address the problems of all stakeholders.


Manager, Carrier Operations

How has your career grown since starting at the company?

I started with FourKites as executive admin support & office manager. Several months into the role, I discussed growth opportunities with my manager and expressed an interest in moving into the HR function. The company supported my growth by sponsoring my SHRM certification and at my 1yr anniversary, I officially transitioned into a HR role!


HR Manager & Office Manager

What are FourKites, Inc. Perks + Benefits

Friends outside of work
Eat lunch together
Intracompany committees
FourKites has the "Fun Committee" to help create new happy hour ideas, spirit weeks, summer and winter parties, new swag ideas and co-ed sports teams.
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Onsite Gym
Retirement & Stock Options Benefits
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
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