Director, Measurement & Reporting at Epsilon (Chicago, IL)

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Company Description
Epsilon is the leader in outcome-based marketing. We enable marketing that's built on proof, not promises. Through Epsilon PeopleCloud, the marketing platform for personalizing consumer journeys with performance transparency, Epsilon helps marketers anticipate, activate and prove measurable business outcomes. Powered by CORE ID®, the most accurate and stable identity management platform representing 200+ million people, Epsilon's award-winning data and technology is rooted in privacy by design and underpinned by powerful AI. With more than 50 years of experience in personalization and performance working with the world's top brands, agencies and publishers, Epsilon is a trusted partner leading CRM, digital media, loyalty and email programs. Positioned at the core of Publicis Groupe, Epsilon is a global company with over 8,000 employees in over 40 offices around the world. For more information, visit Follow us on Twitter at @EpsilonMktg.
Job Description
The Director, Measurement and Reporting will act as a leader gathering business requirements, interpreting needs from stakeholders and stewarding measurement and reporting solutions through the build cycle all the way to internal or external launch. The Director will oversee both internal measurement and reporting solutions for the company plus own the evaluation of and partnership with the external third-party measurement vendors used in the company's products.
The Director will have solid technical competencies in data principles and have an analytical mindset to articulate detailed reporting requirements and see the value ad insights that can be utilized by end-users. They should also have a strong business acumen relative to how their initiatives complement and contribute to the broader business needs.
Day to day tasks will consist of interacting with a wide array of Epsilon stakeholders, conducting deep dives into our internal and 3rd party data to come up with measurement and insight recommendations that drive transparency, differentiation, best-in-class measurement methods along with meeting the reporting and analytical needs of end-users. The Director should drive the roadmap, prioritization of the pipeline with stakeholders and be the voice of the reporting team across the business.
What you will do:
  • Develop requirements for analytical products/reports that tell stories about performance of campaigns or customer insights. Interface with the Data, Analytics and BI teams to build beta reporting, data / UAT validation and making sure stakeholders have the tools to tell the best story for Epsilon and our clients
  • Own the Measurement and Reporting Roadmap for your key areas.
  • Work with members of the Epsilon Product, Media, Operations, Agency and Account Management teams to develop best in class measurement and reporting solutions
  • Aid in the daily management of the existing Reporting roadmap by prioritizing requests, flagging data dependencies and communicating to stakeholders
  • Bring an understanding of how to interpret digital performance data and tell stories about consumers and how they respond to media.
  • Manage a variety of projects concurrently with varying degrees of scope and urgency
  • Be the subject matter expert on all things third party measurement - including developing competitive intelligence, business training and partnering with third party vendors on go-to-market solutions

What you are:
  • Motivated self-starter with very strong Product Management, data and analytic skills.
  • Solid proficiency in gathering and documenting business requirements from stakeholders
  • Able to influence in a matrix environment
  • A strong technical understanding of the internet advertising ecosystem with a passion in building measurement and reporting solutions based on core digital advertising KPI's
  • Experienced in creating high quality requirements for data and reporting products based on working directly with stakeholders in both outward-facing and development teams
  • Loves to dive deep into the data and make discoveries that could help us gain further insights from our reporting
  • Not only loves the analytical side of things, but also enjoys interacting with internal teams and partners as you will work with a diverse group of teams
  • You have razor sharp communication skills, both written and verbal allowing you to distill and dialogue with senior leaders to both brief and influence them
  • Someone who "owns it" - will take their work and develop a plan and manage full cycle to ensure it drives to completion
  • Able to work with a diverse team and adapt communication styles and message content to appropriate audiences. Comfortable working in a matrix environment
  • Someone who thrives in an ever-changing environment whether that be the company, group or area of specialty in the market.

  • 6+ Years in measuring and analyzing online media performance by building out reporting solutions or in an analyst role
  • 4+ Years in Product Management - experience in owning data and/or reporting products a plus
  • Experience in developing requirements for reporting or analytical products
  • Experience in working with Project Management principles in an agile work environment
  • SQL skills and/or familiarity with BI tools a plus
  • Familiarity with Third Party Measurement Solutions a plus - Adobe, DCM, Nielsen, Milward Brown, etc.
  • Bachelor's degree or higher, preferably in a business or analytical discipline

Additional Information
Great People, Deserve Great Benefits
We know that we have some of the brightest and most talented associates in the world, and we believe in rewarding them accordingly. If you work here, expect competitive pay, comprehensive health coverage, and endless opportunities to advance your career.
Epsilon is an Equal Opportunity Employer. Epsilon's policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories.
Epsilon will provide accommodations to applicants needing accommodations to complete the application process.
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35 W Wacker Dr, Chicago, IL 60601

An Insider's view of Epsilon

What's something quirky about your company?

We have a company band, made up of anywhere from 30 to 40 employees at a given time. The band has a large following and performs at charity events around Chicago. They also perform a full set at Epsilon’s holiday party each year at the House of Blues. My jaw hit the floor when I saw my peers up on stage rocking out.


Senior Automation & Infrastructure Engineer

How do you collaborate with other teams in the company?

We collaborate through storytelling. It’s not ‘how’ we build it, but rather ‘why’ we build it. We need to tell stakeholders a story about a consumer pain point, solving it in a differentiated manner and the larger vision. Then, collaboration occurs as we incorporate feedback and have a motivated team building towards a shared vision.


VP, Product Management:

How would you describe the company’s work-life balance?

Epsilon has a very good work-life balance, including flexible time off. As a young adult, traveling around the world is one my top priorities and working with a company that aligns with that is a huge plus. I have had the flexibility to visit 7 countries. That flexibility is one of many things that has kept me at Epsilon for over 7 years.


Manager, Engineering

What are Epsilon Perks + Benefits

Epsilon Benefits Overview

At Epsilon, we offer benefits and perks that enable our associates to thrive and foster a culture of innovation.

Volunteer in local community
Epsilon participates in local community activities such as the Greater Chicago Food Depository, Off the Street Club, Chicago Cares Serve-A-Thon, Habitat for Humanity and Ronald McDonald House.
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Epsilon has a Social Committee that organizes social, charitable and sports activities.
Daily sync
Open door policy
Group brainstorming sessions
Open office floor plan
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
Epsilon team fitness initiatives include intramural softball, volleyball and soccer.
Retirement & Stock Options Benefits
401(K) Matching
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Epsilon provides back-up care benefits.
Flexible Work Schedule
What matters is what you achieve, not how many hours you clock. So take time off to enjoy your family and friends when you need it.
Remote Work Program
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Epsilon hosts an annual summer boat party on Lake Michigan and a holiday party at the House of Blues, where our employee-run band performs the live entertainment all night.
Game Room
Happy Hours
Happy hours are hosted at team's discretion.
Recreational Clubs
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Epsilon offers employees professional development opportunities like on-site training courses and the ability to attend job-related conferences and seminars.
Tuition Reimbursement
Lunch and learns
Epsilon hosts lunch and learn meetings on occasion.
Promote from within
Mentorship program
Our mentorship program includes 1-to-1 program and career mentoring.
Time allotted for learning
Epsilon encourages employees to complete 48 hours of professional development training per year.
Online course subscriptions available

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