Director, Operations Process Automation at Paylocity

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Provides leadership, vision, processes, and solutions to build and drive the execution of the process automation strategic roadmap. This position plays a critical role in the identification of automation opportunities while matching them to appropriate tools and sustainable approaches to simplify work and improve the effectiveness of the Operations workforce. The Director of Process Automation is responsible for improving operational metrics for scalability and quality by creating more efficient end-end business processes through automation. This includes supporting operational processes and performance as well as resource and financial planning and control activities. The Director of Process Automation establishes controls to guide Paylocity’s initiatives to be implemented through a measurement-based strategy ensuring on time delivery and robust adoption.

Primary Responsibilities 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

  • Engages with business partners and stakeholders to identify opportunities and streamline current business processes.
  • Builds and updates a prioritization roadmap for process automation projects based on effort required, risk, ROI, and other factors.
  • Collaborates and partners with business functions and individuals in achievement of their goals. 
  • Organizes and manages complex process automation and enabling technology projects across multiple teams in various departments to successful completion 
  • Implements identified automation while maintaining quality standards/metrics which improve the customer experience.
  • Proactive in communication, relationship building, gap identification, risk mitigation, change management and all elements of initiative execution.
  • Implements and adheres to a project/process methodology to mature the organization’s ability to deliver high-quality solutions.
  • Utilizes process improvement and control methodologies including Lean Six Sigma to evaluate the capability of relevant operations processes.
  • Directly and indirectly manages staff members and teams in support of process automation project delivery.
  • Ensures all projects incorporate knowledge management tasks to deliver high-quality knowledge to staff as a project deliverable.
  • Establishes timely/consistent communication of status and critical issues of all projects/programs that are managed under the group’s direction.
  • Manages the technology providers, contractors and consultant organizations.
  • Partners with the executive management team to prioritize opportunities and provides regular progress reports.
  • Collaborates to prepare/manage operational budgets and variances, conduct return on investment analysis on operational initiatives and track/report on variances.
  • Other duties as assigned

Education and Experience

  • 10+ years of large project & program management and process improvement experience 
  • Prior experience managing teams and recruiting talent. 
  • Prior experience in leading programs in business process automation (RPA)
  • Demonstrated delivery leadership experience with process automation tools and programs
  • Master’s degree is a plus 
  • Expertise in formal project management methodologies and their implementation
  • Facilitation skills in leading planning meetings, reviews, and retrospectives
  • Excellent communication, organization, and time management skills 
  • Excellent interpersonal skills, ability to work with diverse personality types 
  • Collaborative approach to decision-making on teams, including ability to influence without direct line of reporting  
  • Experience leading and running a mix of Business / IT integrated projects and programs

 

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Technology we use

  • Engineering
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • SqlLanguages
    • AccessDatabases
    • Microsoft SQL ServerDatabases
    • OracleDatabases

Location

Our office has modern workspaces, a cafe, and a gym. But since we're a talent-anywhere company, you may find our team members all over Chicagoland.

What are Paylocity Perks + Benefits

Paylocity Benefits Overview

Our commitment to hiring the best and brightest employees with a “talent anywhere” strategy means that no matter where you’re located around the country, you can be a part of our growing tech department

• Enjoy an attitude of trust to work remotely, manage your own schedule and be productive
• Work in small, cross-functional product-oriented teams
• Showcase development progress in two-week sprints with strong executive involvement
• Embrace the freedom to innovate, voice opinions and share new ideas

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Highly diverse management team
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
We have a talent anywhere culture, where employees can work anywhere in the US and/or work from one of three US offices located in Illinois, Florida, and Idaho
Family Medical Leave
Adoption Assistance
Company sponsored family events
Acme co. sponsors family oriented events Annually.
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Recreational Clubs
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Acme Co. hosts lunch and learn meetings on occasion.
Cross functional training encouraged
Promote from within
Mentorship program
Our mentorship program includes 1-to-1 program, Cross-department program, Leadership mentoring.
Online course subscriptions available
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