Director, Project Management at closerlook, inc.

| Chicago | Remote
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About the job

Project Director

This role will oversee the project management functions and growth of a large and/or complex book of business. Individuals at this level will be charged with managing teams and processes to ensure that their book of business meets both internal and client expectations on a consistent basis. An important distinction between this role and the Senior Project Manager role is that the Project Directors are strategic leaders who work within their department and across departments to ensure our approach to project management is meeting closerlook’s and our clients’ most important goals, beyond the specific scope of project work for the client(s) they work on at any given time.


PDs handle challenges and stressful situations in a calm, direct, diligent, and respectful manner. When encountering these situations, they focus on solutions and get others to follow their lead. They demonstrate empathy and can see/understand multiple ways of looking at the same issue and their leadership skills extend beyond their direct accounts – they keep the overall interest of closerlook and the client company in mind when making decisions.


Trusted Partner

  • Demonstrates solid relationships with internal stake-holders across all competencies, along with the ability to appropriately navigate through difficult situations during the course of a project life-cycle
  • Able to collaboratively partner with Senior level members of their project team to determine the plan for the account and any current or potential projects
  • Seen as a senior-level leader within the organization who can help closerlook better our processes and procedures to deliver the best and most efficient project work possible
  • Driven to help closerlook meet our financial goals
  • Solution-focused, pro-active and able to stay calm under pressure
  • Able to confront difficult situations and initiate difficult discussions.
  • Able to present information to clients and potential clients when needed


Project Management Master

  • Experienced success on a variety of project types, and therefore can provide appropriate consultations and leadership/coaching to their direct reports, and the project management team, as well as to other departments
  • Is able to assist with new business pursuits and provide pricing, scope assumptions and timing for new work in a timely manner
  • Possesses the ability to quickly understand and evaluate any issue brought to them, and can develop a solution in a calm, critical and intelligent manner
  • Possesses deep pharmaceutical project process knowledge and can be a senior resource to any member of the project management team
  • Identify cross competency/brand process improvements and works with the larger team to implement
  • Identify opportunities to increase project profitability, and alerts their Account Team partners when necessary
  • Can lead the team in discussions around taking calculated risks, can develop a risk mitigation plan at the onset of project and as required


Advanced financial focus

  • Is responsible for financial month close reporting of their work and that of their direct reports by the 5th business day of the month
  • Collaborates with Account Director to ensure that monthly projections are accurate, can make adjustments to the projection sheet if required
  • Is able to think about revenue beyond the current month, but considers impact of revenue sliding/moving up from quarter to quarter or calendar/fiscal year



Strategic Partner

  • Partner with the Account Directors in an effort to support the growth of the account(s) he/she oversees
  • Assist in developing and sharing a vision for the account as a whole over the long term, both in terms of relationships and work product
  • Proactively solicit information about what other accounts within the company are doing to see if it may be applicable to the account(s) they oversee
  • Contributes strategic thinking and reviewing budget/timing information during brand planning
  • Plays an integral part in facilitating any discussions around new work or plans for new work that could impact the account and require any changes to staffing, resources, etc.


Management and coaching skills

  • Provide coaching, mentoring, training and supervision to new and junior employees
  • Possesses the ability to oversee multiple direct reports and manage them against a client’s book of business
  • Able to navigate and help lead their team through ambiguous processes or work that we’ve never done before.
  • Possess people management skills and is able to manage through challenging times and build a successful project management team under them.
  • Can provide direct, constructive feedback, provide positive reinforcement and delegate work appropriately.




closerlook is a new type of marketing agency that helps biopharma brands make a difference in the lives of patients and those who care for them.

We focus on what matters most—the combination of better patient outcomes and bigger business impact.

Learn more at



At closerlook, equality for all is a core value that’s at the heart of what matters. We believe in building a diverse and inclusive culture across race, age, gender identity, sexual orientation, religion, mental health, and physical ability. We celebrate our differences and champion diverse thinking to drive innovation — in a safe environment so everyone can be their authentic selves. By valuing and promoting our different backgrounds, perspectives, and experiences as strengths, we are positioned to best serve patients, healthcare professionals, and the communities around us.

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A favorite destination for locals and tourists alike, River North is a neighborhood of galleries, shops, niche businesses and a foodie paradise.

An Insider's view of closerlook, inc.

What are some social events your company does?

Funny you should ask, as I am one of the super-secret members of our super-secret MIRTH committee. Basically, we are fun planners. Let’s see, dip/chili/baking contests, random pancake breakfasts, team potlucks, beach day in the middle of winter, and one time we had a hobby horse competition. Oh, and who can forget beer o’clock every Friday?!


Office Manager

What projects are you most excited about?

We are putting a heavy focus on creating progressive web apps since a majority of our end users are mobile users. It allows regular webpages to behave like a native app on a mobile device to make the experience as seamless as possible. We are also focusing on tools for sales reps so they are able to quickly yet effectively engage HCPs.


Interactive Lead, Manager

What are closerlook, inc. Perks + Benefits

Partners with Nonprofits
Friends outside of work
Eat lunch together
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Dedicated Diversity/Inclusion Staff
Unconscious bias training
All new hires to closerlook will participate in a half day Unconscious Bias training. Currently being offered twice per calendar year to capture new hires.
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
closerwe - our DEI group with our CEO as its Executive sponsor Women's Leadership - our empowerment group open to all of the women at closerlook Allyship - focused on building and being better alli
Hiring Practices that Promote Diversity
closerlook is committed to presenting hiring managers with candidate pools comprised of at least 50% diverse candidates and in we are 2021 launching a diverse internship program.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
closerlook offers both a HDHP/HSA plan and a traditional PPO plan. We offer a generous contribution towards your HSA!
Life Insurance
Pet Insurance
Wellness Programs
onsite yoga, biometrics screenings and much more!
Retirement & Stock Options Benefits
401(K) Matching
Child Care & Parental Leave Benefits
Generous Parental Leave
Maternity leave is paid at 100% for 12 weeks, we also offer a 2 week parental leave. We are thrilled to offer a return to work program, allowing new parents to ease back to work on a modified schedule
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Annual party celebrating our company's birthday, Summer Outings, Holiday Party.
Stocked Kitchen
Some Meals Provided
Happy Hours
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Promote from within
Mentorship program
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