Director of Strategic Projects

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At BigTime, we believe that our team is our most valuable asset. We are gearing up for another record-setting year of growth, and looking for individuals ready to make a lasting impact. As one of Chicago's Best Places to Work, we're pretty excited about what lies ahead.
We are looking for people eager to help us scale, eager to have a lasting impact on a great Chicago company. If you're a builder, a doer, and an innovator, we want to talk to you!
Who we are:
At BigTime, we are focused on building a culture where all employees are treated with dignity and their voices are heard. At our core, we believe that we are not able to succeed as a business unless our employees are able to show up as their authentic selves and feel safe, supported, and valued. Our commitment to our employees, current and future, is to have an action-oriented Diversity, Equity, and Inclusive culture where DEI is never viewed as a “check the box” initiative. Our diversity makes us stronger.
Our team is driven every day by our core values, which help guide us in all of our team and customer interactions. We believe that we need to:

  1. Respect the customer: Be honest, transparent, and committed to doing what's best for our customers and our company.
  2. Respect the team: Work together to overcome obstacles, find solutions and deliver exceptional results.
  3. Always add value: Strive to deliver exceptional results by focusing on the value-add in every situation.
  4. Own it: Show accountability for the results produced, no matter the outcome.
  5. Stretch: Challenge one another, push boundaries, and think outside the box. At Bigtime, we reward the effort, not just the result.


We are looking to add a Director of Strategic Projects (DSP) to our growing team to partner with the CEO and other members of the executive team to support and drive the execution of the business strategy from leading change initiatives to preparing materials for the board of directors. This individual will play a key part in driving efficiencies in key areas of the business, ensuring key priorities are on track to succeed. The person in this role will be responsible for providing analytical support, consulting, and cross-functional implementation leadership.
As the DSP, you will gain hands-on experience in how to run a software company with two leading private equity partners at your back. The DSP role has tremendous career growth opportunities, with the prospect to evolve into an indispensable member of the executive team.
The Role:

  • Lead cross-functional, high-impact projects and provide analytical support as directed by the CEO
  • Operate with a data driven mindset to establish KPIs to measure team performance
  • Drive a culture of excellence through project execution
  • Execute special projects for CEO
  • Work with and coordinate among functional executives on cross-company projects
  • Implement, coordinate, and measure software practices across all functional areas
  • Manage and complete the successful implementation of strategic initiatives that enable revenue growth and accelerate company profitability and efficiency
  • Determine, track, and report metrics that measure `the successful implementation of various strategic projects and initiatives
  • Support key post-M&A integration activities
  • Act as portfolio company point of contact for interactions with Vista Equity Partners and Vista Consulting Group, including support and reporting on all strategic initiatives


The Right Fit:

  • 5+ years of business strategy experience, ideally within a high growth environment (experience in Professional Services is a plus)
  • Master's Degree in Business Administration or related field preferred; BA/BS required
  • 3+ years' proven track record of effectively interacting with executive teams and senior management
  • Extensive program/project management experience
  • Able to comfortably dive into any area of the business or product, understand business needs, and facilitate executive decisions based on changing priorities • Financial prowess and ability to create budgets, models, etc.
  • Proven ability to partner with key stakeholders, drive accountability and collaboration
  • Highest level of integrity and management of confidential information
  • Problem solving mentality with proven ability to track, prioritize, and drive multiple concurrent projects to success. This position is expected to utilize data and metrics to communicate needs with the ease of a business unit owner
  • Strong verbal, written and presentation skills with influence across multiple levels and multiple functions of an organization


What we offer:

  • Competitive base salary and bonus potential
  • Holistic wellness perks
    • Company-paid health, vision & dental plans
    • Building gym membership, Divvy bike membership
    • Mental health days
  • Work-life balance
    • Family insurance plans (including for your furry family members)
    • Maternal and paternal leave
    • Generous time off and 12 paid company holidays
  • Awesome company culture
    • Friday lunch credit via Grubhub
    • Hybrid work environment
    • Unlimited fresh fruit, snacks delivered daily, cold brew coffee, tea, soda and La Croix
    • Great, convenient downtown/south loop location
  • Ongoing career development
    • Robust training and orientation
    • Continuous education
    • Access to Learning and Development team


About BigTime
BigTime is a private equity-funded company, based in Chicago, and committed to helping professional services firms run more efficiently. Our SaaS-based solution is custom-built for the professional services industry. We provide industry-leading time tracking, billing, and project management software for more than 2,500 professional firms.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • C#Languages
    • dotnetLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • SqlLanguages
    • jQueryLibraries
    • PandasLibraries
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    • AngularFrameworks
    • Angular.JSFrameworks
    • ASP.NETFrameworks
    • DjangoFrameworks
    • DockerFrameworks
    • FlaskFrameworks
    • JestFrameworks
    • OAuthFrameworks
    • PlaywrightFrameworks
    • MemcachedDatabases
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • RedisDatabases
    • AWS (Amazon Web Services)Services
    • GitHubServices
    • Google CloudServices
    • Microsoft AzureServices
    • Google AnalyticsAnalytics
    • CanvaDesign
    • FigmaDesign
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • BasecampManagement
    • ConfluenceManagement
    • Google DriveManagement
    • Google DocsManagement
    • Google SlidesManagement
    • JIRAManagement
    • WordpressCMS
    • DocuSignCRM
    • DriftCRM
    • HubSpotCRM
    • SalesforceCRM
    • Salesforce PardotCRM
    • MailgunEmail
    • ZoomInfoLead Gen
    • Google HangoutsCollaboration
    • SlackCollaboration
    • ZoomCollaboration

Location

We're centrally located in The Loop, neighboring the WIllis Tower, with close proximity to public transportation and steps away from many many restaurants.

An Insider's view of BigTime Software, Inc.

How would you describe the company’s work-life balance?

BigTime prioritizes work/life balance better than any place I have ever been. Bigtime does have a hybrid working environment, I believe the office requirements are fair. As I have recently returned to work from parental leave, my management team has made this a smooth transition and makes sure that I have support both personally and professionally.

Matt

Implementation Manager

How do you collaborate with other teams in the company?

In my role, I work in a cross functional capacity everyday, and I understand that we all have things on our plate that need attention, however I have found that those who I work with are always inclined to help, and an added bonus is that we somehow always come up with how to do something better or more efficient for the next time.

Marni

Senior Product Education Specialist

How has your career grown since starting at the company?

I began here as a BDR on our Sales Team straight out of college. Within my first 6 months, I realized I loved working directly with our current customers so my managers helped me create an IDP plan to help me attain the goals I needed to in order to move into a customer-facing role. This plan helped me achieve my current role, which I love!

Faith

Customer Success Associate

How do you make yourself accessible to the rest of the team?

It’s important to have an open-door policy where the team knows they can come to me with anything. I also
run skip level connects regularly throughout the year where I meet with the individuals who report to my direct reports to listen to any concerns they have, see how they can be better supported, and just get an idea of how things are going

Nicole

VP of Customer Experience

What are BigTime Software, Inc. Perks + Benefits

BigTime Software, Inc. Benefits Overview

BigTime Software is one of the region's best companies, serving Chicagoland communities in Illinois. Our team enjoys training programs, a fantastic culture, and opportunities for advancement, which are company-wide focuses to help you grow both personally and professionally. We're interested in helping your career and adding to your resume because we know that happy employees lead to happier customers!

- Opportunities for Advancement
- Company Provided Latest Technology & Software Tools
- Great, Convenient Downtown/Loop Location
- Company Paid Benefits
- Weekly Catered Lunch and Whole Company Meeting
- Minimum of 11 Paid Holidays
- 401(k) Savings Plan with a match
- Snacks, Cold Brew, La Croix, Bubbly and More

Culture
Volunteer in local community
Our Community Involvement Committee ensures that we have at least one volunteer event every quarter for our company and gives multiple other opportunities to help our community throughout the year
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee-led culture committees
Quarterly engagement surveys
Hybrid work model
In-person all-hands meetings
We have a company wide meeting in Chicago once a month to ensure that all of our employees, across our different locations, are alligned on everything going on at BigTime
In-person revenue kickoff
President's club
Employee awards
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
BigTime believes in the importance of educating our employees on unconscious bias so we provide at least 2 sessions a year that our employees must attend
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Diversity recruitment program
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
BigTime places huge emphasis on physical and mental wellness so we provide free gym memberships to our Chicago office, a yearly wellness stipend, lunch & Learns, and free weekly yoga sessions!
Team workouts
BigTime offers two free yoga sessions every week to our employees in the Chicago office
Mental health benefits
Wellness days
BigTime offers 2 Refresh Days per year that are separate from our PTO to ensure our employees are physically and mentally at their best!
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Paid volunteer time
In the spirit of service, BigTime Employees pledge to giveback at least 1% of their paid working time (20 hrs) to the community, whether through our company sponsored events or on their own time
Paid holidays
Paid sick days
Flexible time off
Floating holidays
Bereavement leave benefits
Office Perks
Commuter benefits
We offer all our employees a free divvy membership as well as commuting and parking benefits.
Company-sponsored outings
BigTime sponsors quarterly team building events and activities everyone in the company can enjoy!
Free snacks and drinks
Some meals provided
We have catered lunch in the office multiple times a month for Lunch & Learns and other exciting events, as well as a weekly GrubHub stipend for employees to use on Fridays
Company-sponsored happy hours
We throw New Hire Mixers every month in the office as well as additional team building and cross functional celebrations
Onsite office parking
There are several garages in the area including one attached to our building, which is crucial for those cold Chicago winters!
Recreational clubs
BigTime sponsors several recreational leagues including a kickball team, bowling team, and beach volleyball. No matter the season we encourage our employees to have fun and be active!
Fitness stipend
In addition to free gym membership and weekly yoga, BigTime offers our employees a yearly fitness stipend they can use fortheir mental or physical health
Mother's room
Onsite gym
Professional Development Benefits
Job training & conferences
BigTime offers a wide range of job training to all of our departments! Including Challenger training for our sales team and a robust career development plan across all departments
Lunch and learns
We do at least one lunch and learn every month; usually celebrating different holidays, cultures, or mental and physical wellbeing
Promote from within
Mentorship program
Aside from job shadowing and mentorship, each new hire at BigTime is assigned to an employee from a different team to ensure cross functional collaboration and relationships across all departments
Customized development tracks
Personal development training

Additional Perks + Benefits

BigTime promotoes a culture of inclusion and fun, where everyone can be their authentic selves. All of our perks help build each employee up and give them the tools they need to be successful in their careers as well as life outside the office. We are always looking at new ways to improve our perks and benefits and truly appreciate employee feedback regarding them.

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