Engineering Operations/Associate Scrum Master
We Are Hiring
Are you a Certified Scrum Master but never had the opportunity to work as a Scrum Master? Do you want to learn about Agile and Scrum concepts? This may be the role you have been looking for! We are looking for someone to analyze, coordinator and perform operations tasks in our Software Engineering team.
Join a successful team of Scrum Masters and Operational leaders within Software Engineering.
As an Associate Scrum Master of Engineering Operations, you will support multiple Scrum Masters by learning, growing and applying Agile / Scrum principles with a focus on operational excellence. You will also support Engineering Operations solutions, reporting and tracking.
At Ascension, your efforts will be making a significant contribution to the vital healthcare communities that we serve.
This position can be located in St. Louis, Chicago or Austin
Why Join Ascension?
Ascension Technologies leverages technology to create collaborative solutions that improve everyday health decisions. The technology enables seamless access to data across all applications transforming the customer experience when interacting with technology and enhancing our ability across Ascension to better serve communities with greater agility and responsiveness. It is used to provide insightful use of automation and data-drive improvements to enhance the provider, patient and consumer experience as well as keeping cybersecurity with a strong posture to protect data and other valuable assets.
Ascension is a faith-based healthcare organization dedicated to transformation through innovation across the continuum of care. As one of the leading non-profit and Catholic health systems in the U.S., Ascension is committed to delivering compassionate, personalized care to all, with special attention to persons living in poverty and those most vulnerable. In FY2019, Ascension provided $2 billion in care of persons living in poverty and other community benefit programs.
Ascension includes more than 150,000 associates and 40,000 aligned providers. The national health system operates more than 2,600 sites of care – including 150 hospitals and more than 50 senior living facilities – in 20 states and the District of Columbia, while providing a variety of services including clinical and network services, venture capital investing, investment management, biomedical engineering, facilities management, risk management, and contracting through Ascension’s own group purchasing organization.
What You Will Do
As an Associate with Ascension Technologies, you will have the opportunity to learn technical expertise as a Scrum Master supporting our Software Engineering team.
Responsibilities:
Drive resolution, coordinate, analyze and track Operations tasks (staffing, onboarding, contracts, financials, service model, etc. to ensure deliverables are met on time
Coordinate with other teams, as required, such as HR, Finance, Help Desk, Contracting, Scrum, Incident, etc.
Supports Operations, Program and Strategy leadership by creating or providing data to creation operational documents, reports, presentations, analysis or goal tracking
Supports Scrum Masters in planning, ceremonies, building out tools
Learn best practices for Scrum ceremonies, Agile / Scrum tools and processes
Understand risk tracking, reporting and perform analysis and coordination
Support dynamic and fast paced Scrum teams and can embrace change
Recognize, follow up and escalates pending Scrum and Operational issues
Willingness to learn or enhance Agile / Scrum knowledge and capabilities
As skills grow, facilitate ceremonies for 1-2 small Scrum teams
Other analytical, operational, technical coordination, Agile/Scrum duties, as assigned
Required Experience/Skills:
1-3 years of experience in coordinating Operations activities
1-2 years experience in analyzing data and documenting trends and findings required
Good knowledge and understanding of Agile and Scrum concepts and fundamentals
1+ years of knowledge, training or experience in Agile and Scrum processes
Experience providing coordination, identify obstacles and drive to resolution
Good verbal and written communication skills
Desired Experience:
Knowledge of Quality Assurance techniques
Experience in working with Product and technical teams
Hands-on experience with JIRA, Confluence, GitHub, Slack and other collaboration tools
Knowledge of HR, financial and GSuite
Experience in Agile/Scrum ceremonies
Characteristics We Seek (opportunity to learn and grow into):
Be curious about technology, agility and Operations. Our Software Engineering team is constantly changing and evolving. At Ascension, we embrace change and are curious to learn how the latest technology, tools and agility can be used to improve the lives of patients and our clinicians
Shields the team. From external interference to enable optimal functionality and productivity. Anticipates and addresses potential or actual impediments to team delivery (cultural barriers, logistic challenges)
Learn and grow professionally. We strive for continuous improvement of our Digital Studio organization and our team members do the same. This comes from the path of constant learning, in addition to reflecting on past experiences for improvement opportunities
Seek feedback. Feedback is important to us. We use it as a guide for our own development, and we build our software with feedback built into the process. It is incorporated into our Scrum ceremonies, including retrospectives to help us learn and grow.
Demonstrate positivity. Our organization's focus is all about solving problems, and most of these problems are challenging. We try not to let that get in our way of thinking positive -- instead it is what motivates us to reach higher.
Work with your team. We understand that our best work comes from working together. Our teams enjoy working together, sharing knowledge, helping, mentoring, and delivering our best for the communities we serve.
Live Ascension’s core values. The Ascension core values are the standard that we hold ourselves to and a source of pride for us. We live by them. Our core values include: service of the poor; reverence; integrity; wisdom; creativity; and dedication.
Education:
Computer Science Bachelor's degree or degree in related field of study preferred
Certified Scrum Master (CSM) desired or willingness to achieve within one year of hire
What You Will Need
Education:
- High school diploma/GED with 2 years of experience, or Associate's degree, or Bachelor's degree required.
Work Experience:
- 3 years of experience preferred.
Equal Employment Opportunity
Ascension Technologies is an EEO/AA Employer M/F/Disability/Vet. Please click the link below for more information.
http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf
EEO is the Law Poster Supplement
http://www.dol.gov/ofccp/regs/compliance/posters/pdf/ofccp_eeo_supplement_final_jrf_qa_508c.pdf
E-Verify Statement
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