Company Description

divvyDOSE is a growing full-service retail pharmacy located in the Quad Cities. Our vision is a life where medicine does what it's supposed to, and people get the attention and care they deserve. We strive to improve the quality of life through innovative design and compassionate customer service that allows medicine to get out of the way of our customers’ lives.

Our company is professional but fun, dedicated yet quirky. We are fast-paced, highly-motivated doctors, pharmacists, and support staff who focus on health and wellness (and if we’re being honest, sometimes pizza) and most of us have slight obsessions with our pets. We want to make a difference in the lives of our customers by treating them like friends and family. We offer a competitive salary and comprehensive benefits plan.

Vision/Mission

Our vision is to fix and reimagine healthcare for everyone. Our mission is to engage customers by fixing all the problems around getting and taking their medications. We've taken the first step by simplifying adherence.

We’re now part of Optum and the UnitedHealth Group family of businesses, backed by the resources of a global health organization working to help people live healthier lives and to help make the health system work better for everyone. Are you looking for a way to create next-level results with a human-level approach? Then look at opportunities with divvyDOSE, where changing the world is just one result of doing your life’s best work.(SM)

Job Description:

We are looking for a dedicated, detail-oriented, fast-paced packing and fulfillment coordinator to join our team. In this position, you will be working to ensure the right medications are correctly packaged and sent to customers in a timely manner with special attention to quality control. You will aid pharmacists with receiving, counting, packaging, and fulfillment. Shift would be M-F from 9 am-5:30pm.

Duties and Responsibilities Include, but are not limited to:

• Serves as the primary team member who calls customers and solves issues (tickets) related to shipping operations. Issues include, but are not limited to: address verifications, returned boxes, shipping exception report, and lost packages.
• In the absence of the team lead, provide daily updates to the Assistant Manager, Fulfillment on significant issues. Assist the team lead in tracking key metrics associated with shipping.
• Assist with training of new hires. Utilize training tools and track progress utilizing comprehensive training documents.
• As needed, coordinate operations with other departments. In particular, work closely with fill, data operations, customer happiness and logistics.
• Assist supervisor in monitoring and ordering all necessary packaging and shipping supplies in a timely manner.
• Reliability (including being on-time to work) is a must
• All coordinators understand that hours might vary based on operational need, and understand that as a pharmacy, working some holidays is a requirement of divvyDOSE employees
• Inventory - ordering and monitoring supply levels as well as organizing receiving areas. Including putting away deliveries and stocking shelves

Requirements

Physical Requirements:

• Stand for long periods.
• Lift and push or pull up to 20 pounds.
• See objects at close vision and be able to identify and distinguish colors
• Know how or willing to learn how to use a pallet jack

Required Education, Experience, Certification, Licenses:

• Must be 18+ years of age. High school diploma /GED required; some college preferred.
• Pass a drug test and background check.

Required education:

• High school or equivalent

Benefits

INSURANCE, PAID TIME OFF, & RETIREMENT

Full-time employees receive Sick days, Vacation days, and Holiday Pay as well as employer-paid Medical (including a Health Savings Account with an employer contribution), Dental, and Vision insurance. In addition, we're proud to offer Voluntary Life & AD&D, Short Term Disability, and Long Term Disability coverage. A 401k plan with employer contribution is available, too.

EMPLOYEE INVESTMENT

divvyDOSE has partnered with outside vendors to offer a leadership development series for both current management and potential leaders on the team. In addition, for employees new to pharmacy, the company offers in-house preparation to test for National Certification as a pharmacy technician. With a rapidly-growing startup, the opportunities for advancement are numerous.

SOCIAL EVENTS

In our company description, you can tell the divvyTEAM likes to have fun. Regular potlucks, company events, pizza days, wellness challenges, and divvyNEWS You Can Use updates maintain our work-hard play-hard culture.

Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. In addition, employees in certain positions are subject to random drug testing.

Employment with divvyDOSE is AT WILL, and can be terminated at any time, for any reason, by either party.