Implementation and Operations Manager

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Who We Are:

Fooda believes a workplace food program is something employees should love and look forward to every day. Powered by technology and a network of over 1,000 restaurants and 1,200 clients, Fooda feeds hungry people at work through our ongoing food programs located within companies and office buildings. Every day, each Fooda location is served by different restaurants which come onsite and serve fresh lunch from their chef’s unique menus. Fooda operates in seventeen major US cities and plans for continued expansion.

Position Overview:

As the Implementation and Operation Manager at Fooda, you will report to the Vice President of Enterprise Sales and work with our Market Directors to launch and bridge our revolutionary cafeteria replacement program. 

You will be responsible for managing the 60-day transition of award of business to launch working directly as the client liaison as well as the principle project manager. 

You will oversee and support the implementation and execution of design, marketing, budget, supply chain, staffing, licensing and permits, and account management. 

The ideal candidate is a results oriented, performance driven individual that has the ability to set and manage expectations internally and externally. 

This position requires an individual who is not only creative with a keen eye for design but also detailed in execution of a complex multi-layered transition launch plan. This position requires 60-80% travel.

What You'll Be Responsible For: 

  • Project management- Executing against a 60 detailed transition plan working with clients, Fooda team and suppliers
  • Client Liaison- Building and nurturing the client relationship during the critical transition stage of launch
  • Artistic designer- Being able to take the vision that was sold and making it a reality within a limited budget
  • Recruiter- Lead and support local markets with hiring the team to operate the cafeteria replacement
  • Supply chain manager- Coordinate vendor relations, contracts and orders for cafeteria replacement launch
  • Presenter- Ability to present in complex sales processes as a expert in your particular role

Who You Are

  • 10+ years of successful retail marketing/ operations experience
  • Must be a self-starter with the ability to manage multi-pronged detailed projects.
  • Possess excellent communication skills and have the ability to communicate with people on a variety of levels and have a proven record in building strong relationships
  • Strong desire for customer satisfaction
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Location

Our office is a convenient 6 minute walk from Ogilvie and Union train stations and a 3 minute walk from the Washington/Wells Brown line stop.

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