Implementation Manager

| Chicago
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Enfusion is a pioneer in developing innovative, native cloud investment management software, analytics, and managed services for asset managers and hedge funds around the globe. We underpin the investment operations of more than 500 fund managers from our nine global offices spanning four continents. Our unique, seamless, SaaS-based platform is reshaping the global investment operations landscape by removing traditional information boundaries and uniting the front-, middle- and back-office into one system, with one unified data set. Passionate about client service, we complement our software solutions with expert middle- and back-office managed services. In fact, we were recently recognized as Best Managed Services Provider at the 2020 HFM EU Services Awards.
Just as Enfusion is committed to excellence in our solutions and services, we’re absolutely committed to the growth, development, and well-being of our people. At Enfusion, you will help fund managers around the world streamline their operations, mitigate risk, and improve transparency and reporting so they can confidently focus on what they do best – invest. Similarly, Enfusion is your opportunity to pursue your passion, showcase and further develop your skills, and launch a meaningful and rewarding career. Whether you are developing our industry-leading technology, delivering world-class client service, creating leading edge analytics, managing critical client operations, winning new business, or supporting Enfusion's ever-expanding global footprint, you will be part of a dynamic, fast-growing, and innovative company committed to your success. Our environment is inclusive, collaborative, and entrepreneurial. We value diversity, foster and reward creative exploration, and strive to continually exceed client expectations.
Learn more about your career at Enfusion by visiting www.enfusion.com

This role is a key member of our Americas Client On-boarding team. You will be acting as a dedicated Implementation Manager to lead the implementation process for Enfusion clients including project planning, requirements gathering, workflow review, product setup, UAT and client go-live. You will act as the face of Enfusion to our buy-side clients including traders, portfolio managers and operational users throughout the project lifecycle and serve as the central point of contact for internal Enfusion teams including Product, Technology, and Centers of Excellence.

You'll need to build a strong product knowledge, manage a positive relationship with our clients, understand and apply project methodologies and risk management processes, development requirement documents, summarize data and be the point person for client-facing communication. You will report to the Head of Client on-boarding in Americas.

What You'll Do

  • Manage new client implementations and serve as the first point of contact for new clients regarding platform customization, Q&A and workflow consulting.
  • Consult with client to match their current and desired business processes with Enfusion software and services solutions.
  • Engage senior client and internal stakeholders to review project progress and task-level status.
  • Liaise with internal production team to support Data migration, Interfaces, Trading workflows, troubleshoot P&L and accounting issues.
  • Facilitate the setup of various components Enfusion software such as Funds, Brokers, Trade Commissions, Market Environment, GL accounts, etc. based on unique client requirements.
  • Facilitate the setup of custom Position, Trade and Accounting reporting requirements.
  • Identify opportunities for process improvement and documentation in the Implementation workflow and other internal processes.

Who You Are

  • Minimum 3-5 years of experience in the hedge fund or asset management industry, including front, middle, and back office workflows.
  • Minimum 2 years of Fintech onboarding and / or software implementation experience
  • Bachelors’ degree or higher in an applicable field of study.
  • A client-service mentality and collaborative work style.
  • Strong client-facing communication and analytical skills are paramount.
  • Solid project management / milestone / dependency tracking experience with an ability to identify and escalate project risks.
  • Ability to manage competing priorities and deliver with high quality.
  • Thorough knowledge of a wide range of both listed and OTC financial products.
  • Experience with commercial Order Management, Portfolio Management and Investment Record keeping software

#LI-AE1

Enfusion offers a competitive compensation and benefits package including medical, dental, and vision coverage (Enfusion covers 100% of the premiums for employees, spouses, domestics partners and qualified dependents); a 401(k) plan with a employer match; a generous Paid Time Off policy; and paid parental leave. Other perks include commuter benefits, an employee assistance program, and a Flexible Spending Account (FSA) program.  All benefits and programs are subject to applicable eligibility requirements.

Enfusion is fully committed to providing equal employment opportunity to job applicants and employees in recruitment, hiring, employment, compensation, benefits, promotions, transfers, training, and all other terms and conditions of employment. Enfusion will not discriminate on the basis of age, race, color, gender, marital status, sexual orientation, gender identity, pregnancy, national origin, religion, veteran status, physical or mental disability, genetic information, creed, citizenship or any other status protected by laws or regulations in the locations where we do business. We endeavor to maintain a drug-free workplace.

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Technology we use

  • Engineering
  • Product
    • JavaLanguages
    • JavascriptLanguages
    • ReactLibraries
    • RESTful ServicesFrameworks
    • MySQLDatabases
    • NoSQLDatabases
    • ConfluenceManagement
    • JIRAManagement

Location

Located in the heart of the Loop in Downtown Chicago. The office is easy to get to with various train and bus stops nearby.

What are Enfusion Perks + Benefits

Enfusion Benefits Overview

Company-paid medical, dental, vision, life and short-term disability insurance
Generous PTO package
Monthly commuting stipend
Free catered lunch every Friday
Fully stocked kitchen every day
401(k) matching

Culture
Partners with Nonprofits
Enfusion is an active sponsor of Help For Children and their global events.
Friends outside of work
Eat lunch together
Open door policy
Open office floor plan
Diversity
Unconscious bias training
Diversity manifesto
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Enfusion pays the premiums for dental insurance.
Vision Benefits
Enfusion's vision plan allows employees to purchase contacts and glasses once a year, and also offers a discount on LASIK. Enfusion pays the premiums for vision insurance.
Health Insurance Benefits
Enfusion pays 100% of health insurance premiums for a low deductible plan. We also cover dependents for free!
Life Insurance
We offer a plan to all employees free of charge!
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Enfusion provides a Safe Harbor Vesting Schedule
401(K) Matching
We offer a generous matching of our employee's contributions
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Enfusion's vacation policy includes three weeks paid time off for all employees. Each employee gets an additional day of PTO for every year of employment up to 5 years.
Paid Holidays
Enfusion offers all employees paid time off to observe all major holidays. We also follow the New York Stock Exchange holiday calendar.
Paid Sick Days
Enfusion offers 5 sick days for all employees
Perks & Discounts
Casual Dress
Commuter Benefits
Enfusion provides employees with $80 a month to use towards commuting related expenses, including public transit, parking, and ride sharing! Employees may also contribute additional funds tax-free!
Company Outings
Enfusion has quarterly team outings, as well as a Women of Enfusion outing, company-wide summer party, holiday parties, and other events! In addition to that, we also have summer intermural leagues!
Game Room
Ping pong table and foosball table
Stocked Kitchen
Enfusion has a fully stocked kitchen including unlimited snacks, sweets, coffee, tea and variety of flavored LaCroix!
Some Meals Provided
Enfusion caters a weekly lunch every Friday for our employees.
Happy Hours
Enfusion loves hosting happy hours as often as we can!
Professional Development Benefits
Tuition Reimbursement
Enfusion will reimburse employees who successfully complete certifications directly related to their role!
Promote from within
Mentorship program
Buddy program for new hires
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