Implementation Project Manager - Conflicts & New Business Intake at iManage

| Chicago
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What You’ll Be Working On

Our Project Managers are responsible for providing leadership in delivery of projects and expert services to clients. They oversee the planning, implementation, and tracking of projects for our iManage Risk & Compliance software solutions with specified deliverables. The successful candidate will be experienced and comfortable in project delivery, working collaboratively with our professional services team as well as our customers, and is adept at developing client relationships. This position is based out of our headquarters in Chicago with travel within US & beyond (travel likely to be less than 50%) and reports to our Manager of Professional Services.

Responsibilities

  • Provide project leadership for consulting engagements in planning, analysis, installation and testing of iManage Risk & Compliance solutions to ensure they meet client expectations
  • Manage project resource allocation; assemble and coordinate project staff
  • Develop full scale project plans; plan, schedule and monitor project timelines
  • Review client deliverables such as presentations, detailed design documentation, build and deployment guides, and task lists
  • Meet financial objectives by forecasting revenue and budget. Analyze variances and initiate corrective action where required
  • Present progress reports to the company executive management or customer teams
  • Monitor scope of the project. Initiate change control procedures where required
  • Develop a close working relationship with R&D, Sales and Support teams and foster collaboration and teamwork
  • Assign tasks to project team members and review the team’s work products to ensure that they are accurate and consistent. Supervise junior team members as appropriate
  • Provide feedback on product usage and features requested at customer sites to internal R&D teams to influence future roadmap direction
  • Support case study development and provide lessons learned feedback to project team

Requirements

  • Bachelor’s degree in CS or related field with at least 5 years of hands on experience in a client-facing position
  • Experience in the delivery of risk management and conflicts solutions ideally within legal, professional services, financial services industries is a plus
  • Strong client-facing skills, including workshop planning, delivery & documentation
  • Strong written/verbal communication skills with the ability to communicate technical information effectively
  • Proficient in Microsoft Office Products including PowerPoint, Excel and Word
  • Knowledge of Smartsheet as a project management tool
  • Ability to effectively prioritize and juggle multiple concurrent engagements
  • Team Player who excels at building trusting relationships with customers and colleagues
  • Self-motivated and capable of working independently at customer locations with minimal supervision
  • Displays well-developed problem solving and critical thinking skills, with the ability to think creatively in a fast-paced environment

About iManage

iManage transforms how professionals in legal, accounting and financial services get work done by combining the power of artificial intelligence, security and risk mitigation with market leading document and email management. iManage automates routine cognitive tasks, provides powerful insights and streamlines how professionals work while maintaining the highest level of security and governance over critical client and corporate data. Over one million professionals at over 3,000 organizations in over 65 countries – including more than 2,000 law firms and 500 corporate legal departments – rely on iManage to deliver great client work.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
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    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • ScalaLanguages
    • ReactLibraries
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    • DjangoFrameworks
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    • SparkFrameworks
    • SpringFrameworks
    • AngularFrameworks
    • KubernetesFrameworks
    • CassandraDatabases
    • MariaDBDatabases
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • RedisDatabases
    • TeradataDatabases
    • Google AnalyticsAnalytics
    • InVisionDesign
    • SketchDesign
    • FigmaDesign
    • AsanaManagement
    • JIRAManagement
    • TrelloManagement
    • SalesforceCRM
    • Adobe CampaignLead Gen
    • MarketoLead Gen

Location

With headquarters in the Chicago Loop, we have offices in London, Belfast, Toronto, Bangalore, and the Bay Area!

An Insider's view of iManage

How would you describe the company’s work-life balance?

When it comes to work-life balance, life comes first, and our company knows this. It's great that I can take the time I need off to enjoy the "life" side.

Dave

Business Development

What does your typical day look like?

To me, working at iManage means working alongside, as well as with, some of the smartest individuals in their fields. There has never been someone not willing to help in every way, regardless of their status (managers, leads, colleague), their schedules, or their respective teams.

Morgan

Technical Support Engineer

How does the company support your career growth?

Employees are given the freedom to expand and define their role. Everyone has their personal brand, and you can actually see how each individual plays an important part in our continued growth.

Grace

Cloud Renewals Program Manager

What is your vision for the company?

Our mission is to create a workplace that enables our employees to thrive and be happy. An environment where they can be their best selves, to grow professionally and intellectually. You are able to learn and try new ways of doing things; for example leveraging the latest technologies and applying them to solve interesting problems for our clients.

Neil

CEO

How do your team's ideas influence the company's direction?

To me, working at iManage means embracing change to become better. It means thriving in a diverse environment, respecting the differences and working together towards a common goal.

Sandhya

Data Scientist

What are iManage Perks + Benefits

iManage Benefits Overview

Compensation and Benefits:
We offer competitive salaries based on market data. Our benefits include Health/Vision/Dental/Life insurance, 401k matching, performance bonuses, flexible working environment, and generous PTO.

Company Culture:
We have a collaborative open floor plan, casual dress code, company outings and team activities, happy hours, and offer commuter benefits!

Opportunity to learn new skills:
We're working with the latest tech, and you have the opportunity to work with the best and brightest. We offer training & development, lunch and learns, and constantly invest in our people. We also support getting qualifications and networking.

And More...
- Centrally located offices just short walks from major transit stations!
- We are in rapid growth stages, expanding FAST with no plans to slow down soon!
- Free snacks, breakfast on M/F, drinks + beer/wine
- Game room + Ping Pong table

Culture
Volunteer in local community
Partners with Nonprofits
iManage partners with Lakeview Pantry and Meals on Wheels
Friends outside of work
Eat lunch together
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Highly diverse management team
Unconscious bias training
Diversity Employee Resource Groups
iMWomen: a group dedicated to supporting the women of iManage
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Team workouts
iManage's team fitness initiatives include group Triathlon/Marathon training, step challenges, and more!
Mental Health Benefits
We offer Healthy Minds @Work. This program includes a well-being assessment, along with full access to the Healthy Minds Program app, where you have access to thousands of hours of guided meditations
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Match charitable contributions
iManage donates to to Lakeview Pantry which distributes means and mental health services to those in need and Meals on Wheels to safely deliver meals to seniors.
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
When it’s safe to return to the office, we will be adopting a hybrid working policy.
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Employees receive unlimited hours per year of paid sick leave.
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
iManage offers pre-tax commuter benefits for all employees
Company Outings
Free Daily Meals
We provide free bagel breakfast on Monday, and Friday. Tuesday's we have Cereal or Oatmeal options. Wednesday's we offer healthy snacks in the afternoon! Thursday's are fresh fruit delivery days.
Game Room
iManage's game room is filled with Ping Pong, Foosball and many board games. Play at your own risk; The ping pong table gets COMPETITIVE!
Stocked Kitchen
Some Meals Provided
Breakfast provided a few days of the week! We also get healthy snack options delivered on Wednesdays.
Happy Hours
Recreational Clubs
iManage has a running/biking club and participates in annual Triathlons.
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Every year we set aside a budget for each department to spend on further education and development opportunities. Continuous learning is core to who we are!
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

Every year iManage nominates an "Employee of the Year" award; where the winner is awarded a stipend to spend on a trip of their choosing. Our most recent winner went to Hawaii all expenses paid!

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