Implementation Project Manager - Conflicts & New Business Intake

| Chicago

What You’ll Be Working On

Our Project Managers are responsible for providing leadership in delivery of projects and expert services to clients. They oversee the planning, implementation, and tracking of projects for our iManage Risk & Compliance software solutions with specified deliverables. The successful candidate will be experienced and comfortable in project delivery, working collaboratively with our professional services team as well as our customers, and is adept at developing client relationships. This position is based out of our headquarters in Chicago with travel within US & beyond (travel likely to be less than 50%) and reports to our Manager of Professional Services.

Responsibilities

  • Provide project leadership for consulting engagements in planning, analysis, installation and testing of iManage Risk & Compliance solutions to ensure they meet client expectations
  • Manage project resource allocation; assemble and coordinate project staff
  • Develop full scale project plans; plan, schedule and monitor project timelines
  • Review client deliverables such as presentations, detailed design documentation, build and deployment guides, and task lists
  • Meet financial objectives by forecasting revenue and budget. Analyze variances and initiate corrective action where required
  • Present progress reports to the company executive management or customer teams
  • Monitor scope of the project. Initiate change control procedures where required
  • Develop a close working relationship with R&D, Sales and Support teams and foster collaboration and teamwork
  • Assign tasks to project team members and review the team’s work products to ensure that they are accurate and consistent. Supervise junior team members as appropriate
  • Provide feedback on product usage and features requested at customer sites to internal R&D teams to influence future roadmap direction
  • Support case study development and provide lessons learned feedback to project team

Requirements

  • Bachelor’s degree in CS or related field with at least 5 years of hands on experience in a client-facing position
  • Experience in the delivery of risk management and conflicts solutions ideally within legal, professional services, financial services industries is a plus
  • Strong client-facing skills, including workshop planning, delivery & documentation
  • Strong written/verbal communication skills with the ability to communicate technical information effectively
  • Proficient in Microsoft Office Products including PowerPoint, Excel and Word
  • Knowledge of Smartsheet as a project management tool
  • Ability to effectively prioritize and juggle multiple concurrent engagements
  • Team Player who excels at building trusting relationships with customers and colleagues
  • Self-motivated and capable of working independently at customer locations with minimal supervision
  • Displays well-developed problem solving and critical thinking skills, with the ability to think creatively in a fast-paced environment

About iManage

iManage transforms how professionals in legal, accounting and financial services get work done by combining the power of artificial intelligence, security and risk mitigation with market leading document and email management. iManage automates routine cognitive tasks, provides powerful insights and streamlines how professionals work while maintaining the highest level of security and governance over critical client and corporate data. Over one million professionals at over 3,000 organizations in over 65 countries – including more than 2,000 law firms and 500 corporate legal departments – rely on iManage to deliver great client work.

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Technology we use

  • Engineering
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • ScalaLanguages
    • SqlLanguages
    • AngularJSFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • CassandraDatabases
    • HBaseDatabases
    • HiveDatabases
    • Maria DBDatabases
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases

Location

Located a short walk from Chicago's major train stations and transit lines. Not to mention just down the street from West Loops trendiest restaurants!

An Insider's view of iManage

How would you describe the company’s work-life balance?

When it comes to work-life balance, life comes first, and our company knows this. It's great that I can take the time I need off to enjoy the "life" side.

Dave

Business Development

How do you collaborate with other teams in the company?

We have a very open environment and believe ideas can come from anyone independent of seniority. We are constantly learning and evolving as an organization, and encourage our teams to have a deep hunger for learning. We are constantly innovating and introducing new mechanisms to improve efficiency through machine learning and AI and concepts.

Mohit

CTO

How does the company support your career growth?

iManage supports career growth by providing opportunities to move within the organization to learn other parts of the business. Career growth presents itself in opportunities to engage in process improvement and the ability to lead and take responsibility for initiatives within my department

Jacqueline

Cloud Services

What is your vision for the company?

Our mission is to create a workplace that enables our employees to thrive and be happy. An environment where they can be their best selves, to grow professionally and intellectually. They are able to learn and try new ways of doing things; for example leveraging the latest technologies and applying them to solve interesting problems for our clients

Neil

CEO

What does your typical day look like?

The most exciting part of my day is knowing that if I continue to work hard and challenge myself, I'll be rewarded. In my role you never known what a new day will bring - so that variety makes each day unique and exciting.

Andy

Sales

What are iManage Perks + Benefits

iManage Benefits Overview

Compensation and Benefits:
We offer competitive salaries based on market data. Our benefits include Health/Vision/Dental/Life insurance, 401k matching, performance bonuses, flexible working environment, and generous PTO.

Company Culture:
We have a collaborative open floor plan, casual dress code, company outings and team activities, happy hours, and offer commuter benefits!

Opportunity to learn new skills:
We're working with the latest tech, and you have the opportunity to work with the best and brightest. We offer training & development, lunch and learns, and constantly invest in our people. We also support getting qualifications and networking.

And More...
- Centrally located offices just short walks from major transit stations!
- We are in rapid growth stages, expanding FAST with no plans to slow down soon!
- Free snacks, breakfast on M/F, drinks + beer/wine
- Game room + Ping Pong table

Culture
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Highly diverse management team
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
iManage offers pre-tax commuter benefits for all employees
Company Outings
Game Room
iManage's game room is filled with Ping Pong, Foosball and many board games. Play at your own risk; The ping pong table gets COMPETITIVE!
Stocked Kitchen
Some Meals Provided
Every Monday and Friday we bring in breakfast for the office. Monday and Tuesday fresh fruit is delivered!
Happy Hours
Professional Development Benefits
Job Training & Conferences
Every year we set aside a budget for each department to spend on further education and development opportunities. Continuous learning is core to who we are!
Lunch and learns
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