The Project Manager manages the evaluation, planning, and execution of new client implementations. This role is responsible for the client experience from contract closed until the client is using the StratEx platform. This position is the face of the project and the role centers on communicating expectations, challenges and solutions to clients while handling or delegating tasks to a project specialist as needed to ensure quality and accuracy throughout the implementation phase of the client life cycle.

Job Responsibilities/Essential Functions include, but are not limited to:

• Develop and manage project plans from initiation to closure of project

• Establish project scope, goals, deliverables, requirements and timing with input from client and internal stakeholders

• Communicate project milestones to clients and management

• Manage project scope by ensuring any changes to scope are documented and discussed with project team and management as needed

• Utilize tools and checklists to ensure that project is being executed timely and accurately

• Audit and review all setup items as tasks are being completed for sign off

• Engage Service, HR, Benefits, and/or EDI teams as necessary depending on project scope and services

• Document best practices to ensure consistency in the execution of future projects

• Regular and predictable attendance

 Requirements:

• Ability to interact professionally with a diverse group of stakeholders including clients, senior leadership, and internal stakeholders

• Must be able to manage multiple client implementations simultaneously

• Comfortable giving direction/guidance

• Communicate potential concerns confidently and effectively

• Ability to elicit cooperation from internal and client team

• Ability to delegate and audit

• Excel skills preferred

Competencies:

• Leadership skills

• Emotional Intelligence

• Critical Thinking

• Process Mapping

• Accountability

• Business Acumen

• Time Management

• Interpersonal Communication

Physical Requirements/Work Environment: 

• Must be able to sit at a desk for extended periods of time while working

• Must be able to proficiently operate a computer and VOIP phone as means of communication with colleagues and clients

• Must be able to occasionally travel to on-site client meetings on a local and national scale

• Must be able to work out of our HQ office in order to facilitate day to day activities as well as collaborate with team members on projects/audits

Equal Opportunity Statement:

Decisions and criteria governing the employment relationship with all employees at StratEx are made in a non-discriminatory manner, without regard to race, color, creed, religion, national origin, sex, marital status, pregnancy, disability, sexual orientation, gender expression, veteran status, age, FMLA status, or any other factor determined to be unlawful by federal, state or local statutes.