Jellyvision is hiring Implementation Support (Seasonal)

Who we are

We at Jellyvision are the proud parents of ALEX®, an interactive employee communications platform that makes tricky decisions—like choosing and using employee benefits—easier and more enjoyable. The success of ALEX has exceeded our wildest work-related dreams, which is why we need talented Seasonal Implementation Support to help us.

How you’ll help

Our Implementation Experts make customer-specific versions of ALEX by scheduling, copyediting, formatting, testing, building, and otherwise doing whatever it takes to get each customer’s ALEX experience just right. We’re looking for Seasonal Implementation Support to help configure perfect, customized versions of our software for our Implementation Experts (IEs) to deliver to our amazing customers and to contribute during our busiest time of the year.

What you’ll do

• Pull tasks and projects from a shared-work or Kanban board and complete them on time.
• Use project management software and standardized processes to set up implementations and/or produce draft versions of products to deliver to customers.
• Verify that the draft versions look awesome and are free from typos, grammar mistakes, and software bugs.
• Document progress and communicate product statuses with various team members.
• Populate emails, schedules, and other customer documents from templates for team members to send internally and externally.
• Edit customer content to fit within character limits while maintaining the voice of ALEX.
• Update customer benefit information within our internal systems.
• Help manage and report on implementation data on an ongoing basis.
• Take on other ad-hoc projects to help with the production and implementation process.

Experience & skills you’ll need

• A love of problem-solving 
• An ability to learn new software quickly
• A great eye for detail
• The ability to communicate effectively and attentively in person and in writing with different people and teams, and provide timely and helpful information
• Patience for doing routine tasks
• Experience collaborating with a team
• Amazing organizational skills, a spirit of helpfulness, and a calm, can-do attitude

Additional Information:

• Able to work Monday - Friday, 40 hours a week
• Be available during standard business hours
• Compensation is hourly at $25 per hour
• Duration is slated from July until Late October

Skills:

• Instills Trust
• Communicates Effectively
• Ensures Accountability
• Collaborates
• Customer Focus
• Nimble Learning
• Action Oriented 

Anything else?

Our credo is a simple one: be helpful. And we think we can be most helpful if our workforce is as diverse in thought, perspective, and culture as the people who use our products. We are looking to add amazing people to our team who will bring diversity across many lines, including race, ethnicity, religion, sexual orientation, age, marital status, disability, gender identity, sex, and country of origin.

Thanks for your interest in Jellyvision!