Infrastructure Services Program Manager

| Chicago
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Job Description

Who are we hiring?

We are looking for an experienced Program Manager working in a fast paced, high pressured environment, ideally within financial services or a large-scale technology firms with a high degree of technical proficiency.

Essential Qualification

The successful candidate should have the following qualifications:

  • BS/BA degree or equivalent experience
  • 7 – 10 + years of demonstrated experience with managing technical programs and projects (PMP preferred)
  • Proven ability to build strong partnerships, work globally and across topics; engage with varying levels of management including senior leaders
  • Self-starter with a proven track record in and experience in dealing with both senior executives and their teams
  • Ability to manage to tight deadlines with a mindset for flexibility
  • High degree of initiative, self-direction
  • Demonstrated ability to synthesize information, prioritize business goals and drive results with a high sense of urgency and attention to detail
  • Ability to capture complex ideas and present in clear, concise, engaging, professional manner; talent and passion for visualizing and storytelling
  • Comfortable working in an extremely fast paced environment, meet deadlines and prioritize accordingly
  • Organizes strategic and mission critical IT Projects and Programs involving multiple partners, spanning multiple disciplines A pragmatic problem solver, critical, “out-of-the box” analytical thinker that is capable of challenging the operating norm and making recommendations
  • Ability to generate support from a wide-range of stakeholders and create a strong network of relationships among peers, internal partners and external constituencies
  • Outstanding judgment, problem solving ability and resourcefulness
  • Exceptional verbal and written communication skills, including executive management presentations
  • Technical experience/background in application development, infrastructure, or production management
  • Ability to learn new technologies or technology concepts quickly
  • A client-focused and team-oriented mindset
  • Experience working in the financial services or datacenter migration initiatives
  • Experience managing latency testing
  • Experience managing mainframe application migrations

 

Who we are:

The CIB Infrastructure Service Project Execution team is a global team that executes infrastructure transformation projects.    The team is critical to partner with global technology and application development teams to deliver first class infrastructure project management capability.  Delivers value through consistent use of project management methodology and tooling.   This consistent approach across the technology estate enables repeatable quality of service to be delivered to our stakeholders, centered around driving towards predictable project delivery, which in turn enables accurate program management updates, including relevant precise communication of project/program, risk, issues and status.

What will you do?

We are seeking an outstanding Program Manager with experience who will:

 

  • This is a critical role to assist with CIB NAMR Data Centre program with particular focus on Mainframe applications readiness, planning and migration execution (150+ applications).
  • Work closely with the CIB North America Data Center Migration Program Manager in enhancing governance, oversight and repeatable project execution processes
  • Work closely with the Program Leads to partner with business aligned Production Management, Application Development, and Global Technology teams to ensure applications are migrated on time and without negatively impacting production.
  • Works closely with Project Managers located in North America, EMEA and APAC following a standard application migration methodology (Analysis, Design, Provisioning, Configuration, Testing, Execution and Decommission)  
  • Manage risks and issues at the Program level
  • Monitors Programs progress closely and leads to eliminate bottlenecks
  • Ensures Program is executing in accordance with all Risk, Architecture and other relevant firm-wide guidelines
  • Coordinates resources across multiple work streams and projects
  • Develops plans and manages interdependencies between application development and global technology teams
  • Publishes work stream status and executive reporting
  • Acts as an owner by influencing the success of execution
  • Thinks creatively through continuous improvement which will result in delivering on time and with quality
  • Invests in relationships and improves collaboration with a “one team” mentality
  • Works to increase speed to delivery without compromising quality
  • Makes continuous learning and skill building a priority
  • Stakeholder management
  • Program dependency management: management of key dependencies identified across work streams to deliver North America Data Center application migrations

About Us

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

Equal Opportunity Employer/Disability/Veterans

About the Team

Our Corporate & Investment Bank relies on innovators like you to build and maintain the technology that helps us safely service the world’s important corporations, governments and institutions. You'll develop solutions that help the bank provide strategic advice, raise capital, manage risk, and extend liquidity in markets spanning over 100 countries around the world.

Read Full Job Description
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Technology we use

  • Engineering
  • Product
    • .NETLanguages
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • ScalaLanguages
    • SqlLanguages
    • SwiftLanguages
    • AWSLanguages
    • CloudFoundryLanguages
    • AzureLanguages
    • KubernetesLanguages
    • jQueryLibraries
    • ReactLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • Ember.jsFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • TensorFlowFrameworks
    • AccessDatabases
    • CassandraDatabases
    • DB2Databases
    • Maria DBDatabases
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • OracleDatabases
    • DynatraceDatabases
    • Splunk Databases
    • PromtheusDatabases
    • GrafanaDatabases
    • ConfluenceManagement
    • JIRAManagement

Location

Chicago, IL

An Insider's view of JPMorgan Chase

What’s the vibe like in the office?

My favorite thing about JPMorgan Chase is the vast number of problems we solve, and the diversity it takes to do that. Moving money, enabling payments and producing a world class customer experience are just a fraction of what we work on. Because the office is so casual and open, I get to participate in discussions on all of this.

Nick S.

Executive Director, Software Engineering

What projects are you most excited about?

As one of the largest financial institutions in the world, our scope of impact is huge. Knowing that a system we deliver is responsible for things millions do daily such as paying for groceries, withdrawing cash, or getting a loan pushes us toward solutions that scale, which is the most challenging but also the most rewarding part of our projects.

Edwin T.

Executive Director, Site Reliability Engineering

How does the company support your career growth?

JPMorgan has helped me develop as a professional – both as a technologist and as a business leader. I have taken advantage of executive leadership training and development aligned to the firm’s culture of “How We Do Business.” I feel good about working for a firm that invests in its #1 asset – US!

Lupe C.

Executive Director

How do you empower your team to be more creative?

Empowerment for Idea generation, problem solving and innovation is best coming from those who do the work. I engage my technologist in high profile work and foster an environment where ideas are welcome. Empowerment of our technologists is the key to success. Teams dig in, innovate and identify ways to create a better client experience.

Dawn T.

Managing Director, Software Engineering

How does the company support your career growth?

Working at JPMC has been a wonderful experience. I love how much JPMorgan Chase cares about its communities by offering support of technologists to local non-profit organizations through social innovation programs. The company also invests in its employees and provides many learning opportunities to us.

Meng M.

Software Engineer

What are JPMorgan Chase Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Diversity
Diversity Employee Resource Groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Game Room
Professional Development Benefits
Tuition Reimbursement
Diversity Program
More Jobs at JPMorgan Chase78 open jobs
All Jobs
Data + Analytics
Design + UX
Dev + Engineer
Internships
Operations
Project Mgmt
Content
Developer
new
Chicago
Data + Analytics
new
Chicago
Developer
new
Chicago
Developer
new
Chicago
Developer
new
Chicago
Developer
new
Chicago
Project Mgmt
new
Chicago
Developer
new
Chicago
Developer
new
Chicago
Data + Analytics
new
Chicago
Design + UX
new
Chicago
Developer
new
Chicago
Developer
new
Chicago
Developer
new
Chicago
Project Mgmt
new
Chicago
Developer
new
Chicago
Developer
new
Chicago
Developer
new
Chicago
Developer
new
Chicago
Developer
new
Chicago
Developer
new
Chicago
Developer
new
Chicago
Developer
new
Chicago
Developer
new
Chicago
Operations
new
Chicago
Developer
new
Chicago
Data + Analytics
new
Chicago
Developer
new
Chicago
Developer
new
Chicago
Developer
new
Chicago
Data + Analytics
new
Chicago
Developer
new
Chicago
Design + UX
new
Chicago
Developer
new
Chicago
Developer
new
Chicago
Data + Analytics
new
Chicago
Developer
new
Chicago
Developer
new
Chicago
Developer
new
Chicago
Developer
new
Chicago
Developer
new
Chicago
Project Mgmt
new
Chicago
Developer
new
Chicago
Developer
new
Chicago
Project Mgmt
new
Chicago
Developer
new
Chicago