Installation Supervisor
Primary Role:
The Installation Supervisor will be responsible for successful system installation at customer sites by coordinating with on-site hospital staff, the SwipeSense Team, and overseeing 3rd party contracting firms.
Responsibilities:
● Oversee the overall execution of timely and quality on-site installation projects
● Work with key project stakeholders including Information Technology, Facilities, Engineering, Materials Management, and Environmental Services to complete on-site facility assessments
● Complete on-site supervision of 3rd party installation contractors
● Keeping open lines of communication between SwipeSense, 3rd party contractors, and the customer during on-site projects
● Complete responsibility of on-site testing and verification of the installed system within timelines and priorities established by the SwipeSense FSO and Quality Teams
● Ensure customer satisfaction and approval throughout the installation process
● Create and ensure completeness of facility maps for Location Algorithm development
Requirements:
● 2-4 years of experience in a related field, supervisory experience and project
management (previous healthcare and/or construction background preferred but not required)
● Strong Attention to detail and organizational skills are a must
● Strong customer service skills - you are in the field acting as a representative of SwipeSense to our customer in delicate healthcare environments
● Having an ‘own the business’ attitude - you are the main point of contact while in the field and need the ability to work independently with little oversight in a supervisory capacity
● Available for weekly travel up to 100% of the time
● Must stay current on vaccines, policies and procedures in order to stay credentialed and able to work in hospital environments
● Working knowledge and proficiency of common programs including Microsoft Word, Excel and PowerPoint, pdf editing programs, etc.
● Ability to expense personal travel for weekly reimbursement
● A positive attitude and the ability to adapt quickly to unforeseen obstacles and pain points while in the field
Please note: position is full-time, at our Chicago headquarters. Must be local or willing to relocate. SwipeSense offers competitive compensation, stock options and excellent medical and dental benefits. M/F/D/V.