Launch Operation Specialist at DoorDash

| Remote
Sorry, this job was removed at 8:43 a.m. (CST) on Thursday, July 2, 2020
Find out who's hiring in Chicago.
See all Project Mgmt jobs in Chicago
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

This role will be focusing on providing support for launch operations. This will be a remote role, full time. Requires flexible hours.

What You’ll Do...

You’ll be a specialist focused on supporting the onboarding process of shoppers -- our dedicated teams on the ground that manage the picking/packing process for grocery delivery services. The north star of this role is to successfully set shoppers up for success.

  • Onboarding/training. You’ll be the go-to support line for newly hired shoppers to call and inquire about the day-to-day workflow and troubleshooting. You will also manage 30-60 minute training sessions on a regular basis to provide detailed instructions. You are able to effectively communicate with shoppers. 
  • IT support/administration. You will process the key administrative steps that are critical to onboarding new hires including on/offboarding and shopper registration process. You are comfortable with documentation and have the details to manage tasks accurately.
  • Procurement. You will manage equipment/device ordering and shipping processes to ensure you keep the shipment schedule and drive 100% delivery prior to the scheduled launch date.

We’re excited about you because...

  • You have a high school diploma, a college degree is a plus. 
  • You’re self-motivated, positive, and a team player.
  • You are able to communicate succinctly and effectively with strong written and verbal communication skills.
  • You have the ability to manage multiple competing priorities
  • You’re organized and proficient in G Suite and MS office.
  • You have experiences in customer support, IT service desk, procurement, training/onboarding program management.
  • You are able to manage documentation effectively and efficiently.
  • Flexibility in schedule as you may be required to work any day of the week, across daily operating hours
  • You have strong analytical skills and the ability to problem-solve 
  • Eligible to work in the United States

Read Full Job Description
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.


314 W Superior Street, Chicago, IL 60654

What are DoorDash Perks + Benefits

Volunteer in local community
Partners with Nonprofits
Eat lunch together
Intracompany committees
Team owned deliverables
Team based strategic planning
Open office floor plan
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Retirement & Stock Options Benefits
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Acme Co. provides employees with a flexible work schedule that includes Flexible start and end times.
Family Medical Leave
Return-to-work program post parental leave
Company sponsored family events
Annual Bring Your Kid to Work Day.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Acme Co. hosts company outings Quarterly.
Free Daily Meals
Stocked Kitchen
Happy Hours
Relocation Assistance
Fitness Subsidies
DoorDash reimburses employees up to $75 per month on fitness activities.
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Acme Co. hosts lunch and learn meetings once per month.
Cross functional training encouraged
Promote from within
Online course subscriptions available
More Jobs at DoorDash7 open jobs
All Jobs
Project Mgmt
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Save jobView DoorDash's full profileSee more DoorDash jobs