Lead Scrum Master (Infrastructure Services)

| Chicago | Remote

Discover. A brighter future.

With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.

Come build your future, while being the reason millions of people find a brighter financial future with Discover.

Job Description  

At Discover, be part of a culture where diversity, teamwork and collaboration reign. Join a company that is just as employee-focused as it is on its customers and is consistently awarded for both. We’re all about people, and our employees are why Discover is a great place to work. Be the reason we help millions of consumers build a brighter financial future and achieve yours along the way with a rewarding career.

The Business Technology Infrastructure Services Team is looking for a Scrum Master of Infrastructure Services. This role would be accountable for the delivery of highly visible, cross-functional initiatives working closely with technical resources across the enterprise.

What You’ll Do

As part of our Digital Payments technology domain, you’ll:

  • Serves as scrum master, working closely with aligned product owner, product architect and technical team.
  • Responsible for facilitating all Scrum ceremonies, such as Daily Standup, Sprint Planning, Sprint Review and Sprint Retro, in addition to collecting and providing relevant data and metrics.

  • Act as Servant Leader. Drives team discussion & collaboration, coaching agile principles and the continuous improvement mindset in addition to helping manage impediment removal by working closely with other teams and impacted stakeholders.

  • Attends Scrum of Scrum meetings as needed to synchronize across teams and resolve blockers.

  • Assists Product Manager, Product Owner roles with on-going backlog grooming and refinement.

  • Facilitates release planning with Product Manager, Product Owner and stakeholders to determine the features, its sequence and expected timeline.

  • Assist with status reporting, velocity metrics, sprint accomplishments, in addition to socializing current risks and issues.

  • Oversees a backlog high-priority initiatives, which often will require considerable resources and high levels of functional integration.

  • Partner with others in the Agile space (Senior Scrum Masters, Release Train Engineers and Agile Coaches) to drive technology-focused teams towards achieving Agile principles. Your influence will help achieve various milestones as well as objectives
  • Leverage your development skills to the highest capacity to help drive key initiatives and projects and shape our business and technology outcomes to meet customer and partner needs.
  • Create and break down product/platform efforts into successful execution-ready plans.
  • Contribute to the developer experience by leveraging the latest technologies in the industry to enhance current solution patterns and define new ones.

How You’ll Do It

  • Facilitate team activities including daily stand-up meetings, grooming, sprint planning, demonstrations, release planning and team retrospectives. 
  • Follow and promote Agile methodology and related scrum ceremonies within a cross-functional Agile team.
  • Coach the team to own and continually improve their process and practices. 
  • Manage sprint release deliverables and proactively identify and resolve impediments to help the team work effectively, meet sprint objectives and ensure releases stay on track.
  • Update sprint activities in Agile planning and execution tracking tool. 
  • Communicate Agile team's progress, dependencies, and impediments.
  • Participate in program increment (PI) planning events. 
  • Identify, communicate and resolve dependencies between Agile teams.

Qualifications You’ll Need

The Basics: 

  • Bachelor's degree in business administration, computer science, or related field 
  • 4+ years of experience in Agile, Scrum, or related field 
  • In lieu of a degree, 6+ years of experience in Agile, Scrum, or related field 

Bonus Points If You Have:

  • Agile practice related Certifications a plus (CSM, CSP-SM, SAFe, etc.)
  • Strong background with Jira
  • Broad knowledge of IT Infrastructure platforms, technologies and principles, including on-prem and cloud environments. (Hardware, Network, Server, Virtualization, Middleware, Endpoint, Authentication, Security, Collaboration, etc..)
  • Broad knowledge of DevOps, automation principles and supporting technologies (ideally Chef, Terraform, Ansible, GitHub, Jenkins, etc.)
  • Execution Focused
  • Excellent communication (oral and written), organizational, and interpersonal skills
  • Excellent analytical and problem-solving abilities
  • Strong ability to present ideas in business-friendly and user-friendly language
  • Skilled at working within a team-oriented, collaborative environment
  • SAFe Scrum Master Certification
  • Experience working for a large, highly sophisticated organization

#LI-MF1 #BI-Remote #Remote

What are you waiting for? Apply today!

The same way we treat our employees is how we treat all applicants – with respect. Discover Financial Services is an equal opportunity employer (EEO is the law). We thrive on diversity & inclusion. You will be treated fairly throughout our recruiting process and without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status in consideration for a career at Discover.

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Location

We're headquartered in the northwest suburbs of Chicago and have a downtown Chicago office known as “The 606.”

An Insider's view of Discover

What’s the vibe like in the office?

The cool thing about working at Discover is the wonderful collaborative environment we have and all the smart, talented and fun people we work with every day to continuously work on innovations.

Hiba

AWS Cloud Engineer

What does your typical day look like?

I enjoy working at Discover because I get to work with and collaborate with talented people who are passionate about what they do, and together we get to help others. We work constructively and cross-functionally to provide the best and newest products for our users and provide exceptional support for our customers!

Mandy

Project Manager, Advanced Analytics Platform

How does the company support your career growth?

There are two reasons I enjoy working at Discover. First, I enjoy the challenging and meaningful work. Second, my career path at Discover is mine to shape. My managers have supported me when I wanted to learn more and move within the company.

George

Senior Manager, Software Engineering

What is your vision for the company?

My vision of the company is that we create rewarding experiences in lives of our customers every day through analytics.

Kumar

SVP, CDO Advanced Analytics Platforms

What’s the vibe like in the office?

I love working at Discover because of how the company invests in its people and innovation. The environment is encouraging and the smart people around you makes it an amazing experience every day!

Brent

Director, Digital Analytics

What are Discover Perks + Benefits

Discover Benefits Overview

Start enjoying great benefits Day 1 — We support you with the same dedication we bring to all of our customers. Our comprehensive benefits package features first-class insurance, financial planning support and excellent perks designed to help you reach your goals and live a rich, healthy life.

Check out more of our amazing employee benefits at mydiscoverbenefits.com

Culture
Volunteer in local community
Discover’s business is built on helping people, and we invest in the community (Blessing Backpacks, Boys & Girls Clubs, Big Brothers/Sisters) to demonstrate our commitment to a brighter future.
Partners with Nonprofits
Friends outside of work
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
You can open a separate Health Care FSA (HCFSA) and contribute up to $2,650 tax-free from your paycheck to reimburse yourself for eligible out-of-pocket expenses.
Disability Insurance
Employees receive Short-Term Disability Insurance at no cost.
Dental Benefits
Discover offers two dental plan options — Standard and Premier — both are administered by MetLife.
Vision Benefits
Discover offers two vision plan options — Standard and Premier through VSP.
Health Insurance Benefits
Discover offers a variety of medical plans for you and eligible family members, so that you can choose the benefit plan that suits your needs.
Life Insurance
As a Discover employee, you receive Basic Life Insurance of one times your HWEE (up to $500,000) at no cost to you.
Pet Insurance
Purchase medical coverage at a discounted rate for your beloved family pet. The more pets you insure, the greater the discount.
Wellness Programs
Help balance your work and personal life with a wide variety of free and discounted resource and referral services including family and relationship counseling and financial guidance.
Onsite Gym
Discover has fitness centers and Weight Watchers® programs at all five major locations.
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
You may elect to contribute 1% to 30% of your eligible base salary, commissions and bonus on a pre-tax basis, up to IRS limits every year.
401(K) Matching
Discover matches up to 6% of the pre-tax contributions you make to the 401(k) Plan.
Employee Stock Purchase Plan
The ESPP provides eligible employees with an opportunity to purchase shares of Discover common stock through payroll deductions at a 5% discount.
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Discover helps eligible employees and their families with the costs of adoption by reimbursing certain expenses.
Vacation & Time Off Benefits
Generous PTO
Discover has a Paid Time Off of 4 to 5 Weeks of paid time per year.
Paid Volunteer Time
Paid Holidays
Discover provides 7 paid holidays.
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
When you enroll in the Commuter Benefits Program at WageWorks, you’ll save on taxes on mass-transit passes, parking and other eligible expenses.
Company Outings
Game Room
Parking
Recreational Clubs
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Discover provides tuition reimbursement and a full-ride bachelor's degree program for select online degree programs.
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
Paid industry certifications
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