Manager- Human Capital Management Technology Solutions at McDonald's Technology

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Company Description

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries and billions of customers served each year. As the global leader in the food service industry, we have a legacy of innovation and hard work that continues to drive us. Today, we are growing with velocity and are focused on modernizing our experiences, not to make a different McDonald’s, but to build a better McDonald’s.

We are moving fast and are adding to our best-in-class team. Joining McDonald's means thinking big every day and preparing for a career that can have impact around the world. We are customer obsessed, committed to being leaders, and believe we are better when we work together. Over the last couple years, we’ve launched home delivery, modernized our restaurant experience through digital enhancements and have so much more to come.

We are dedicated to using our scale for good: good for people, our industry and the planet. From ambitious recycling initiatives and balanced sourcing efforts to our partnership with Ronald McDonald House Charities, we are constantly improving. We see every single day as a chance to have a genuine impact on our customers, our people and our partners.

Our new, state-of-the-art headquarters is located in the booming West Loop area in the heart of downtown Chicago. It's set up to be a global hub that cultivates innovation. Take a class at Hamburger University, sample future menu items in our Test Kitchen, and utilize the latest technology to communicate with your team around the globe! Our office helps us connect with each other like never before. Participate in monthly organized events, enjoy massive outdoor spaces, an 8000 square foot gym, and an onsite McDonald's serving international favorites. 

Job Description

As a Human Capital Management Technology Solutions Manager, you will use your knowledge and experience of HCM technologies, processes, and operations to optimize business results. Key responsibilities will include:

  • Assess McDonald’s Human Capital Management technology landscape to ensure it meets current and future requirements
  • Partner with various business and technology colleagues to define and maintain an HCM technology strategy and roadmap
  • Advise and support large, strategic HCM technology initiatives
  • Develop an agile and analytics-driven work environment

The ideal candidate has the following experience

  • Defined future state technology roadmaps that established a foundation for company success
  • Considered variables that go beyond system selection and implementation, such as a user’s digital experience, business operating models, change management and partner expectations
  • Implemented and maintained HCM technologies that
  • Delivered technology people want to use
  • Enabled reliable and secure business processes
  • Drive cost efficiency / bottom-line results
  • Optimally used modern practices to increase the speed of delivering software (e.g., Agile, DevOps, test automation, etc.)
  • Validated ability to partner with business and technology stakeholders to drive measurable business outcomes
  • Worked with large, global teams to deliver results. Teams would have consisted of employees and third-party contractors
  • Delivered strong people leadership, especially around transforming skillsets and team structures from “old” to “new” software development and operations practices


  • Bachelor's Degree in the field of Computer Science, Information Systems, or Business Administration
  • Demonstrated strong negotiating, influence, and leadership skills
  • Experience in Automation/RPA, digital/virtual assistants and mobility
  • Delivered projects and operations using agile delivery principles and teams (SCRUM preferred)
  • Effectively worked in a matrix organization

Additional Information

McDonald’s is committed to providing qualified individuals with disabilities reasonable accommodations to perform the essential functions of their jobs. Additionally, if you (or another applicant of whom you are aware) require assistance accessing or reading this job posting or otherwise seek assistance in the application process, please contact [email protected] 

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

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In the heart of the West Loop, a vibrant and rapidly growing tech neighborhood. Our new HQ is accessible by all forms of transportation.