Marketing Solutions Operations Leader at TransUnion

| Chicago
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What We'll Bring

At TransUnion, we have a welcoming and energetic environment that encourages collaboration and innovation. We are consistently exploring new technologies and tools to be agile. This environment gives our people the opportunity to hone current skills and build new capabilities, while discovering their genius.

Come be a part of our team – you’ll work with great people, pioneering products and cutting-edge technology.

The Operational Excellence & Integrations Leader is a crucial leadership role within the evolving Marketing Solutions organization that is responsible for working with core stakeholders in the Media Vertical and other key leaders in Marketing Solutions to design, implement, and measure the results of key operational programs, while ensuring internal alignment with the broader TransUnion teams and strategies.

What You'll Bring

Bachelor’s degree in marketing, communications, advertising, finance, or business management (preferably also an MBA).

10+ years of experience in management consulting, strategic planning, corporate development, program management, and/or operations.

2-5 years in a leadership role focused on consulting or operations.

Demonstrated expertise in operational strategy and processes with proven results.

Expertise in media, marketing, technology, and data as a service.

Ability to deliver quantifiable efficiencies and performance optimization across multiple teams.

Strong attention to detail & business acumen.

We'd Love to See:

Deep passion and skills in problem-solving.

Entrepreneurial spirit with the ability to effect change within a large matrix org.

Excellent verbal and written communication skills.

Superior executive presence and ability to partner with senior executives.

Proven track record for completing projects on time and as expected.

Driven by intellectual curiosity and independent thinking.

Passion and desire for continuous improvement.

Impact You'll Make

Leading the creation of an improved operating plan with new processes and increased documentation across the Media Vertical and Marketing Solutions horizontal to ensure operational excellence.

Direct a cross functional team across Operations, Solution Enablement, Product, Analytics, etc. to ensure a prioritized, scalable, and documented operational approach in Marketing Solutions.

Create, deploy, and measure programs around organizational design, operational efficiency and effectiveness, and delivery process development based on best practices and existing team dynamics.

Maintain alignment with the rest of the TU matrix organization (Finance, Membership, other Verticals, Global Technology, Information Security, Analytics, Data Strategy, Marketing, Content Acquisition, TU Integrations teams) and streamline processes and integrations with the Media Vertical and Marketing Solutions horizontal.

Serve as the subject matter expert and point of contact on all strategic operations needs and decisions.

Consult with internal teams to establish project priorities, capacity planning, and recommend process, product, or service improvements.

Identify, develop, and manage process improvements projects; including any M&A integrations needs for the department.

Communicate with technical and non-technical audiences to promote results-driven change.

Establish and maintain relationships with executive leaders across the business, ensuring alignment with strategic priorities and driving measureable outcomes, such as revenue and operational efficiency.

Lead business planning, goal-setting, establish measurement framework, and communication cadence of projects and impacts from process, policy, data, talent and technology changes.

Leverage key media/marketing technology expertise to proactively deploy a framework to increase the operational efficiency for the overall Marketing Solutions Operations organization and lead the TU associates through the transition across people, process, and technology.

Advise on change management strategies during future integrations or macro organizational transitions and create the project plans, measurement criteria, process workflows, and communication plans to ensure success.

Directly contribute to the process of creating and documenting the operating plan for key items such as the Three Year Planning process, line-of-business meetings, and integrations progress tracking.

Build relationships and trust across the TU organization to gather best practices, discover areas of improvement for Marketing Solutions and the rest of the matrix, increase visibility for the rest of the organization for Marketing Solutions, and drive productive change.

#LI-MH

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PerlLanguages
    • PHPLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • SASLanguages
    • HadoopLanguages
    • TableauLanguages
    • AccessDatabases
    • HBaseDatabases
    • HiveDatabases
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • OracleDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • Microsoft ProjectManagement
    • TumblrCMS
    • HubSpotCRM
    • IntercomCRM
    • Microsoft DynamicsCRM
    • SalesforceCRM
    • Campaign MonitorEmail
    • MailChimpEmail
    • Adobe CampaignLead Gen
    • MarketoLead Gen
    • Oracle EloquaLead Gen

Location

555 W Adams St, Chicago, IL 60661

What are TransUnion Perks + Benefits

TransUnion Benefits Overview

At TransUnion, our associates are our greatest asset. However, we understand that work is only one part of our associates’ lives. We recognize the importance of providing a healthy balance between work and home because that’s really where being a force for good starts.

Culture
Volunteer in local community
We provide U.S.-based associates with a Volunteer Time Off day each year which can be used to donate time outside the office to a cause that matters to them. We also offer a matching gift program.
Partners with Nonprofits
TransUnion partners with non-profits such as Child Rescue Coalition and Credit Abuse Resistance Education (CARE).
Friends outside of work
Eat lunch together
Intracompany committees
TransUnion has a Community and Associate Services Team (CAST), which is responsible for planning events, such as our annual holiday party, take your child to work day, company BBQ, and more!
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
We offer virtual yoga and meditation, fitness classes and sponsored races.
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
15% discount on TU stock twice a year
Performance Bonus
Match charitable contributions
We offer a matching gift program for associates who choose to make financial contributions to their selected causes. TransUnion will match up to $2,000/ yr for each associate.
Child Care & Parental Leave Benefits
Child Care Benefits
[email protected] provides backup childcare and eldercare for TU associates.
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Annual holiday party, company BBQ and take your child to work day
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
We provide U.S.-based associates with a Volunteer Time Off day each year which can be used to donate time outside the office to a cause that matters to them.
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Our game room includes Ping Pong, Pool Table, Foosball, Video Games, Darts.
Happy Hours
Recreational Clubs
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
We offer associates globally 1:1 career coaching with our career advisor. Additionally, we have various mentorship opportunities across areas of the business as well as across levels.
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

Start your day at TU by grabbing an Intelligentsia coffee or a tasty, hot breakfast from our onsite café. Head up to your workspace where you'll get down to business amidst the inspiring backdrop of beautiful downtown Chicago. Brainstorm onsite with team members in a variety of colorful huddle rooms or collaborate cross-functionally with our offices around the world via video conference, Skype or our intranet. Check things off your to-do list as you continually make progress on key business initiatives. Need a quick break? Challenge your colleagues to a game of ping-pong, pool, foosball, pop-a-shot or Mario Kart in one of our three onsite game rooms. Ready to hit the gym? We have one right downstairs complete with a personal trainer and a selection of free instructor-led fitness classes. Keep your energy up. Take a conference call at one of our walking or bicycle desks. Then attend the quarterly town hall to hear from the TU leadership team on progress in the current quarter and plans for the next. After a day of innovation, wind down in one of our massage chairs or join your colleagues at North Avenue for a game of league volleyball, sponsored by TU!

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