MSP Program Manager at Keeper Security, Inc.

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Description

Keeper is seeking an MSP Program Manager to grow our business with managed service providers (MSPs). This candidate will be responsible for managing our integrations with MSP platforms and achieving pipeline and sales objectives with MSPs globally. Keeper runs on the hard work and dedication of our passionate and creative employees.

 

This is a brand-new, ground-floor role where you will be the first employee in a team that will continue to evolve and grow over time. Your mission will be to create a best-in-class MSP program for Keeper Security. In achieving your mission, you will help build the community of organizations safeguarding private and sensitive information from hackers and cyber criminals.

 

Responsibilities:

 

  • Program Strategy - Collaborate with senior leadership to define and execute the business plan, processes, assets and people required to achieve the overall objectives of the MSP program.

  • Partner Marketing & Enablement - Develop channel focused campaigns, sales collateral and marketing assets to support the objectives of Keeper’s MSP initiatives.

  • Business Development - Develop and maintain a strong presence and network as a thought leader in the MSP community, as well as the broader MSP ecosystem.

  • Performance Tracking & Reporting - Track, maintain and report on data and metrics to ensure accurate sales reporting and forecasting for Keeper’s MSP business. This will entail direct collaboration with Keeper’s Executive Team.

  • Partner Management - Cultivate meaningful relationships with MSP platform providers, lead meetings and manage integration projects from development through commercial launch.

  • Value Creation - Analyze the health of key MSP platform partner and MSP client relationships and provide continuous recommendations on strategy and area of improvement to senior leadership.

  • Cross-Functional Feedback - Communicate feedback from MSPs on the Keeper MSP product, sales and marketing to the appropriate stakeholders.

  • Sales Support - Support and monitor partner-led sales opportunities as the primary Keeper contact to our partners’ sales representative(s).

Qualifications

Minimum Requirements:

 

  • A Bachelor’s degree or other business degree, or equivalent and relevant experience.

  • At least 4 years of experience in enterprise software solutions in a Program or Offering Management capacity.

  • Exceptional interpersonal, communication and presentation skills, and the ability to clarify and summarize issues.

  • Exceptional time management, project management, organizational and problem solving skills.

  • A high energy level to match Keeper’s fast paced, startup environment.

  • Advanced proficiency in Salesforce, Excel and PowerPoint.

  • Air travel up to 50% of the time required.

 

Preferred Requirements:

 

  • A Master’s degree in Business Administration.

  • Prior experience in cybersecurity software solutions.

  • Experience working at or with market leading MSP platform company(s), such as ConnectWise, SolarWinds, Continuum or Kaseya.

 

This position will be based in Keeper’s West Loop, Chicago office and report to the Sr. Director of Business Development. Keeper offers competitive compensation packages with great benefits, a positive culture and a work environment that rewards creativity, positive energy, collaboration, loyalty and results.

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Technology we use

  • Engineering
    • .NETLanguages
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • PerlLanguages
    • PythonLanguages
    • RubyLanguages
    • SwiftLanguages

Location

Great West-Loop Chicago office with roof top deck access (and an office in sunny El Dorado Hills, CA for those who love the West Coast)

An Insider's view of Keeper Security, Inc.

What's something quirky about your company?

We've got some really great personalities in the office, nicknames, inside jokes, etc. Everyone's a big family and we care about each other. I think the quirkiest part about Keeper has to be the people. You're not going to find people like Noah with his dad jokes, Geary the Navy Seal, or Giles doing spot on impressions of everyone just anywhere!

Anne

Senior Inside Sales Representative

What projects are you most excited about?

As far as the most rewarding aspect of my work... that would be seeing the immediate result of what we do, such as seeing the new features we build getting great user reception or watching revenues tick up.

Ibrahim

Software Engineering Team Lead

What makes someone successful on your team?

We’re fortunate to have very special people working at Keeper. They make a sensational product, give our customers awesome support, and have an amazing sense of respect. People who strive for perfection and want to make tomorrow better than today will do very well here. That’s what makes Keeper the best!

Darren

CEO & Co-founder

How do you empower your team to be more creative?

I strive to provide transparency to my team on expectations and how they're performing. As long as they're meeting expectations I encourage them to get creative - there is no perfect process and the best innovation comes from trial and error! With a company growing as quickly as Keeper, there's limitless opportunity to grow and develop new skills.

Connor

Business Sales Development Manager

What projects are you most excited about?

I love the ownership I have to manage marketing campaigns that drive measurable results and grow our business. I see my work in the finished product. Also, there isn’t any red tape here, and we’re encouraged to improve all aspects of the customer journey. I feel awesome about the positive impact our products have which keep our customers safe.

Dan

Director, Digital Marketing

What are Keeper Security, Inc. Perks + Benefits

Keeper Security, Inc. Benefits Overview

Keeper offers a respected work-life balance and a career you can sink your teeth into. You'll work alongside people with a positive attitude who are empowered to make a difference and collaborate with the smartest people on the planet.

Benefits and job perks make a huge difference. At Keeper, we believe benefits are a meaningful piece of the total value proposition and part of what makes Keeper great!

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Open office floor plan
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Happy hours are hosted At team's discretion.
Fitness Subsidies
Professional Development Benefits
Promote from within

Additional Perks + Benefits

Show Stoppers - A respected work-life balance • A career you can sink your teeth into • Work alongside people with a positive attitude who are empowered to make a difference • Collaborate with the smartest people on the planet • Help dominate the cybersecurity industry which is at the center of attention around the globe.

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