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Operations Special Projects Manager

| Chicago
Home Chef is a rapidly growing meal kit delivery service, fueled by our customer-first mentality and incredible team. Our plant-based crew is the lifeblood of our organization, operating in a supportive environment that allows the workplace to feel like a home away from home. Our work product is a testament to what collaboration, heart, and hustle can accomplish when combined. If you’re ready to be part of the action, we’re ready to connect with you. There are no limits to where we can go together.
We are looking to add an Operations Special Project manager to the team. This person will be responsible for Idea generation, solution research, pipeline management, business case development and prioritization of technology driven initiatives drive growth and efficiency at fulfillment centers. They will be documenting requirements (tickets), conducting User Acceptance testing, working with developers to clarify requirements and iterate. They will also be in charge of helping to launch new solutions to the production floor including training and initial support to users.

Detailed Responsibilities:

  • 60% Idea generation, solution research, pipeline management, business case development and prioritization of technology driven initiatives drive growth and efficiency at fulfillment centers
  • 20% Documenting requirements (tickets), conducting User Acceptance testing, working with developers to clarify requirements and iterate
  • 20% Helping launch new solutions to the production floor including training and initial support to users
  • Gather, evaluate, and prioritize requests related to technology (systems, built tools, software, solutions)
  • Build make vs. buy business cases for key operational technologies that enable future growth, and communicate fact-based recommendations to organization to drive decisions
  • Create detailed master project management plan to drive projects from inception to implementation, in collaboration with operations and technology teams
  • Collaborate with tech team to drive major operations technology solutions, manage to on-time execution and ensure solutions meet operational requirements
  • Deliver against master projects management plan with tech team leads or system integrators, and be accountable (and hold full tech team or system integrator accountable) to deliver projects to full impact and on-time execution
  • Provide thought leadership to identify solutions required, co-develop approach with operations and technology development team and work around challenges to adhere to tight timelines
  • Stay ahead of competitor and industry trends in operational technology landscape
  • Become an operations expert in the needs of operations across the business and the day-to-day operations practices
  • Pro-actively identify technology solutions that would improve operational efficiency and effectiveness
  • Partner with the operations team at corporate and facilities (e.g. procurement, reporting, projection, quality, facilities management) day-to-day to surface opportunities to improve operations through tech-based solutions
  • Create new processes to better collect, store, and utilize operational data in coordination with the Ops Analytics team
  • Own all aspects of tech solutions implementation through operations, from corporate procurement to the frontline projection associates

Qualifications: The requirements listed below are representative of the knowledge, skill, ability and/or other characteristics needed for this role. Reasonable accommodations may be made to enable individuals with disabilities.

  • High level of expertise with spreadsheets including scripting, macros, external data connections, basic SQL, VBA
  • Demonstrated record of quantifiable business impact Excellent analytics and critical thinking, with strong attention to detail
  • Fluid communicator and influencer, helping to drive tight cross-functional collaboration
  • Results-oriented mindset; able to multi-task and get things done in a fast-paced environment
  • High aptitude for thinking “outside-the-box” when identifying and recommending improvements
  • Exceptional ability to coach organization to implement long-term solutions that “stick” in both manufacturing and corporate environments
  • Outstanding project management skills and proven track record of ownership and independence
  • Excellent verbal and written communicator, with experience in giving structured and insight-led presentations to C-suite executives and hourly employees alike with all levels of technological expertise
  • Strong interest in the food, e-Commerce, and start-up space
  • Travel will be required as part of this position
  • Completion of a 4 year degree in business or related field is required

Perks/Benefits: -Candidates can experience Home Chef as a customer - enter promo code PEOPLE30 for $30 off your first order!-Direct access to senior management – our leadership team works alongside our team members every day-Comprehensive medical, dental, and vision insurance-Generous paid time off (PTO) policy-401k program-Flexible spending accounts for qualified medical, dependent care, parking, or transit expenses-Free water taxi, discounted gym membership, and daily bike storage for Wrigley building employees-Cold brew coffee on tap at no charge-Employee discounts for Home Chef meal kits-Free lunch every Friday and snacks and beverages on hand every day-Casual dress Home Chef is an equal employment opportunity employer

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Location

Located in the iconic Wrigley building, our location offers the best of the Loop and River North. Close to transportation, restaurants & shops.
400 N. Michigan Ave, Chicago, IL 60611

What are Home Chef Perks + Benefits

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
401(K)
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Perks & Discounts
Casual Dress
Commuter Benefits
Stocked Kitchen
Some Meals Provided

Additional Perks + Benefits

Direct access to senior management – our leadership team works alongside our team members every day. Flexible spending accounts for qualified medical, dependent care, parking, or transit expenses. Free water taxi, discounted gym membership, and daily bike storage for Wrigley building employees. Cold brew coffee on tap at no charge (Wrigley office location). Employee discounts for Home Chef meal kits. Candidates can experience Home Chef as a customer - enter promo code PEOPLE30 for $30 off your first order!

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