Operations Special Projects Manager

| Chicago
Home Chef’s Fulfillment team is responsible for the day-to-day operations and strategic growth of Home Chef’s three plants in Bedford Park, IL (outside Chicago), Lithonia, GA (outside Atlanta), San Bernardino, CA (outside LA). We are looking for a Special Projects Manager who will drive change and process improvement across all three plants in our fulfillment network. This role will manage and implement high-impact, high-priority engagements, reporting into the Sr. Director of Fulfillment. The right person will have extremely strong drive and ownership, and will be able to partner with employees at all levels of the organization from hourly production associate to the C-suite. A person in this position will get hands on experience in the plant and learning in different areas of operations and will be able to grow rapidly. This position is a plant based role, requiring a minimum of 50% travel between the three plants, with flexibility on home location.

Responsibilities:

  • Fully understand production processes from start to finish and identify areas for where Home Chef can streamline operations, reduce costs, or deploy new technologies
  • Structure and define high-level direction into tactical plans to drive impact and value creation (e.g., determining how to improve throughput in production lines, developing actionable scorecards to drive accountability, optimize production processes to accommodate added complexity and volume)Identify needs and opportunities for greater efficiency and effectiveness in the end-to-end fulfillment process through on-site observation and cross-functional brainstorming sessions
  • Act as a conduit to implementing best practices across facilities, with the aim of building a unified “Home Chef” approach to fulfillment
  • Drive impactful, lasting change through continuous improvement initiatives by working alongside managers, team leads and hourly associates
  • Build in Excel, impact and financial models to size impact against work streams, working comfortably with large data sets and top-down assumptions
  • Reinforcing best-practices and SOPs through day-to-day coaching and training in core business processes (e.g., production planning, ingredient portioning, labor scheduling)Ensure smooth and sustained implementation of new processes by coordinating with all necessary parties
  • Create presentations to communicate projects to C-suite and training materials to roll-out new initiatives throughout the organization
  • Adapt quickly and fluidly to rapidly changing projects and under dynamic conditions (e.g., piloting multiple solutions in a test-and-fail approach)Be solutions-oriented in challenging contexts with multiple stakeholders
  • Be able to influence business owners and plant employees to adopt new solutions and processes

Qualifications:

  • 2+ years at top-tier consulting firm or in strategic/operational role in fast-growing start-up or corporate environment
  • Excellent problem-solving skills to structure, prioritize and dimensionalize issues within given projects (2+ year experience at a top tier consulting firm or in a strategy or operations role)Exceptional Excel analytics and an innate feel for numbers to determine how to prioritize work streams based on value creation and create necessary tools and tracking mechanisms to measure success and impact
  • Able to envision tactical solutions that will work in hands-on operational environments with ease
  • Strong commitment to implementing solutions in operations that will create long-term value across the full business
  • Excellent verbal and written communicator, with experience in giving structured and insight-led presentations to C-suite executives and hourly employees alike
  • High aptitude for tightly organized planning and process management, and strong attention to detail
  • Extremely independent and able to work to effectively without strong oversight
  • Adaptive and flexible in a quick-changing, fast-growth environment, able to shift gears quickly and multi-task effectively under tight deadlines
  • Willingness to pitch in and help at all levels of the organization, with a solutions-oriented, can-do mindset
  • Results-oriented attitude; able to multi-task and get things done in a fast-paced environment
  • Interpersonal skills to work with team members in both production and corporate environments
  • Ability to think “outside-the-box” when identifying and recommending operational improvements

Perks/Benefits:
-Candidates can experience Home Chef as a customer - enter promo code PEOPLE30 for $30 off your first 
 order!
-Direct access to senior management – our leadership team works alongside our team members every day
-Comprehensive medical, dental, and vision insurance
-Generous paid time off (PTO) policy
-401k program
-Flexible spending accounts for qualified medical, dependent care, parking, or transit expenses
-Free water taxi, discounted gym membership, and daily bike storage for Wrigley building employees
-Cold brew coffee on tap at no charge
-Employee discounts for Home Chef meal kits
-Free lunch every Friday and snacks and beverages on hand every day
-Casual dress
Home Chef is an equal employment opportunity employer 

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Technology we use

  • Engineering
  • Product
    • JavascriptLanguages
    • RubyLanguages
    • ReactLibraries
    • Ruby on RailsFrameworks
    • PostgreSQLDatabases
    • OptimizelyAnalytics
    • IllustratorDesign
    • SketchDesign

Location

Located in the iconic Wrigley building, our location offers the best of the Loop and River North. Close to transportation, restaurants & shops.

What are Home Chef Perks + Benefits

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K)
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Stocked Kitchen
Some Meals Provided

Additional Perks + Benefits

Direct access to senior management – our leadership team works alongside our team members every day. Flexible spending accounts for qualified medical, dependent care, parking, or transit expenses. Free water taxi, discounted gym membership, and daily bike storage for Wrigley building employees. Cold brew coffee on tap at no charge (Wrigley office location). Employee discounts for Home Chef meal kits. Candidates can experience Home Chef as a customer - enter promo code PEOPLE30 for $30 off your first order!

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