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Orientation and Onboarding Coordinator - (0100076)


The L&D OrientationandOn-Boarding Coordinator provides support to the Learning & Development team with coordination, logistics, problem solving and strategic execution of Conversant Media and Epsilon’s new hire programs. This may include managing classroom and webinar logistics, calendar and inbox management, course evaluation and improvement, reporting assisting, engineering or leading classroom and webinar facilitation, and other AdHoc responsibilities.




Collaborates with HR and L&D teams to manage Orientation and On-boarding programs by:

o   Scheduling calendars

o   Arranging facilities and materials for various office locations

o   Ordering and managing training material

o   Promoting and communicating courses and events

o   Distributing pre-work and implementing evaluation surveys


Assist with classroom and webinar sessions through various initiatives by:

o   Managing multiple facilitators in remote locations to execute bi-weekly company-wide live training

o   Engineering and becoming an expert of Skype and WebEx sessions through training delivery and reporting

o   Learning content and assisting senior-level facilitators through multiple sessions

o   Creating resources to enhance classroom and webinar sessions including PowerPoint slides, handouts, workbooks, program collateral, etc.


Own L&D administrative duties by:

o   Managing Career Destination (the learning management system) by:

§  Maintaining the course calendar

§  Tracking attendance and completion of course

§  Running usage reports

§  Assisting associates with course enrollment and rescheduling

§  Developing and maintain training metrics

o   Serving as the point of contact for managing orientation and on-boarding requests.

o   Create or edit course materials: PowerPoint slides, handouts, workbooks, program collateral, etc.



·    Bachelor’s Degree required

·    1 – 3 years of corporate experience required

·    Superior communication with the ability to work cross-functionally and within a virtual work environment

·    Excellent project management skills with the ability to manage multiple projects

·    Results driven, self-motivated and detail oriented with ability to multi-task and prioritize in a dynamic environment

·    Experience with training or presentation delivery a plus

·    Knowledge of software design tools such as Captivate, Camtasia, Articulate, Adobe eLearning Suite (including Photoshop, Audition, Flash, Dreamweaver, Bridge, Media Converter, etc.) InDesign and Illustrator a plus


 Conditions of Employment

All job offers are contingent upon successful completion of certain background checks which unless prohibited by applicable law may include criminal history checks, employment verification, education verification, drug screens, credit checks, DMV checks (for driving positions only) and fingerprinting.

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Technology we use

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101 N Wacker Drive, Chicago, IL 60606

An Insider's view of Conversant

What's something quirky about your company?

We have a company band, made up of anywhere from 30 to 40 employees at a given time. The band has a large following and performs at charity events around Chicago. They also perform a full set at Conversant’s holiday party each year at the House of Blues. My jaw hit the floor when I saw my peers up on stage rocking out.


Associate Automation & Infrastructure Engineer

What does your typical day look like?

My days are a mix of execution, idea generation and collaboration. Our focus on executing revenue-generating strategies for clients requires attention to quality while looking to automate and innovate our processes. My creative mindset comes into play daily when discussing how we should approach a client campaign and other objectives.


Client Integration Engineer

How has your career grown since starting at the company?

Conversant is deeply invested in helping you grow your career. I started as a Database Administrator and was promoted to Senior Database Administrator. After a brief stint away from the company, I was re-hired as a Senior Client Integration Engineer in Operations and am now a Senior Solutions Integration Engineer.


Senior Solutions Integration Engineer

How would you describe the company’s work-life balance?

Conversant has a very good work-life balance, including unlimited PTO. As a young adult, traveling around the world is one my top priorities and working with a company that aligns with that is a huge plus. I have had the flexibility to visit 7 countries. That flexibility is one of many things that has kept me at Conversant for five years.


Team Lead, Engineering

What are Conversant Perks + Benefits

Conversant Benefits Overview

At Conversant, we offer benefits and perks that enable our associates to thrive and foster a culture of innovation.

Volunteer in local community
Conversant participates in local community activities such as the Greater Chicago Food Depository, Off the Street Club, Chicago Cares Serve-A-Thon, Habitat for Humanity and Ronald McDonald House.
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Conversant has a Social Committee that organizes social, charitable and sports activities.
Daily stand up
Open door policy
Group brainstorming sessions
Open office floor plan
Dedicated Diversity/Inclusion Staff
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
Conversant's team fitness initiatives include intramural softball, volleyball and soccer.
Retirement & Stock Options Benefits
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Conversant provides back-up care benefits.
Remote Work Program
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Conversant hosts an annual summer boat party on Lake Michigan and a holiday party at the House of Blues, where our employee-run band performs the live entertainment all night.
Free Daily Meals
Game Room
Our game room includes Foosball, Shuffle Board.
Happy Hours
Happy hours are hosted at team's discretion.
Recreational Clubs
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Conversant offers employees professional development opportunities like on-site training courses and the ability to attend job-related conferences and seminars.
Tuition Reimbursement
Lunch and learns
Conversant hosts lunch and learn meetings on occasion.
Promote from within
Mentorship program
Our mentorship program includes 1-to-1 program and career mentoring.
Time allotted for learning
Conversant encourages employees to complete 48 hours of professional development training per year.
Online course subscriptions available
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