Partner Manager at Club Automation

| Chicago
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Company Description

This position is within the Daxko family of brands.

Daxko’s mission is to make the world a healthier and happier place. We provide solutions, services, and insights for the health and wellness industry to engage members, deliver delightful experiences, and improve the businesses we serve.

Job Description

Reporting to the Director of Product Management, your primary responsibility as a Partner Manager is to cultivate and maintain relationships among Daxko business partners while also developing strategies to increase adoption of their products into the Daxko customer base.

In this position, you will work hands-on with partners to drive their success in the Daxko Certified Interface Marketplace. While you can expect weekly mentoring through 1:1s with your direct manager, you will generally be expected to work independently in this role. You will have responsibility for up to 100 technical partners (low touch) and 3 strategic partners (high touch) across multiple market segments, typically contributing less than $10M in total revenue. You will mostly manage on-going partner relationships but may also lead the launch of smaller new partnerships. 

You will also...

  • Evangelize the Daxko Certified Interface program to internal & external stakeholders - clearly articulating the value prop and mechanics of the program
  • Respond to partner inquiries; educating prospective partners on the value of the program and how to join
  • Assist new partners in on-boarding to the Daxko Certified Interface program including contract execution, API usage, billing, and promotions
  • Develop and maintain business relationships and design policies which allow partnerships to thrive
  • Help to develop documents and materials that serve to promote and support execution of the DCI program including sales presentations, partner contracts, on-boarding instructions, billing reports, etc.
  • Champion and manage new partner launches to create stronger partnerships
  • Identify opportunities for new partnerships; build the partner network through targeted outreach and strong project planning
  • Strengthen existing relationships and collaborations
  • Enforce legally-binding contracts
  • Develop and execute plans for partner growth
  • Negotiate contracts with prospective partners
  • Liaise with partners to solve issues, communicate needs and create commercial success
  • Analyze and report on partner initiatives, forecast and report on key metrics
  • Travel up to 25% of the time

Qualifications

About You

  • Detail-oriented, manages time and objectives effectively
  • Excellent communicator in person, on the phone, in email, and with social
  • Proactive self-starter with a professional, positive demeanor
  • Loves testing out new approaches, knows how to measure the impact and adjust
  • Not afraid of conflict – able to check your ego at the door for the benefit of the product and team
  • Flexible - change and uncertainty don’t faze you

Required Skills:

  • 1+ years of relevant partner management experience; track record in recruiting, onboarding and enabling partners
  • Strong time management skills
  • Must thrive in a fast-paced, time-compressed, and dynamic environment
  • Strong analytical & organizational skills with a strong work ethic
  • Able to comfortably and effectively present to large groups of stakeholders
  • While experience in the fitness industry is strongly preferred, must either have prior fitness industry experience or history of learning new domains quickly

Preferred Skills:

  • Four-year degree strongly preferred
  • Knowledge and practical experience with fitness tech
  • Experience working with remote teams a plus

Additional Information

We truly care for our team members, and this is reflected through our offices, benefits, and great perks. Some of our favorites include:

  • Flexible paid time off 
  • Affordable health insurance options
  • Monthly fitness reimbursement
  • 401(k) matching
  • Casual work environment
  • Plenty of free food and caffeine

All your information will be kept confidential according to EEO guidelines. Daxko is dedicated to pursuing and hiring a diverse workforce. We are committed to diversity in the broadest sense, including thought and perspective, age, ability, nationality, ethnicity, orientation, and gender. The skills, perspectives, ideas, and experiences of all of our team members contribute to the vitality and success of our purpose and values.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PHPLanguages
    • SqlLanguages
    • SwiftLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • ReduxLibraries
    • Node.jsFrameworks
    • ZendFrameworks
    • MySQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • PendoAnalytics
    • BalsamiqDesign
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • SalesforceCRM

Location

Our office sits on the river in the heart of the West Loop across the street from Willis (Sears) Tower and next to the water taxi.

An Insider's view of Club Automation

What’s the vibe like in the office?

Our office is high energy & collaborative. We promote interaction within & across teams to build camaraderie. They say life happens in the kitchen & that’s true here too! Whether it’s grabbing coffee, sharing our family-style Friday lunches, or grabbing a beer at the end of the day, we check our egos at the door & have fun while working together.

John

Team Lead of Customer Service

What kinds of technical challenges do you and your team face?

To meet the demands of our fast-growing customers, my team builds applications focused on scalability and configurability. We are challenged to think innovatively about how our applications can service one customer or ten-thousand customers with an equally engaging and responsive user experience.

Tyler

UI Architect

What does career growth look like on your team?

The demand for our product is growing which has led to a lot of growth opportunity. Leaders check in with their team members regularly to learn more about their long-term interests. There’s ample opportunity to shadow teammates in other roles and we’re encouraged to grow our skillset or explore a new one through resources like LinkedIn Learning.

Hillari

Training Team Lead

How do your team's ideas influence the company's direction?

At its core, Club Automation is an employee-driven organization. Innovation starts within and across our teams, and ideas flow outward from there; we make efforts not to be constrained by top-down thinking. We believe that there is no problem for which a knowledgeable, talented, and driven group of people cannot create a solution.

Bill

Director of Engineering

How has your career grown since starting at the company?

I started as an intern here, and right after graduating, I earned a full time BDR role. I was then promoted to an Account Executive 6 months later. It’s inspiring to work in a company that trusts you and recognizes potential for growth, encourages that growth, and gives you the necessary tools to become a leader and handle greater responsibilities.

Christian

Junior Account Executive

What are Club Automation Perks + Benefits

Club Automation Benefits Overview

Club automation is a startup environment with established funding that allows us to offer excellent perks and benefits.

Culture
Volunteer in local community
Club Automation participates in local volunteer activities such as the Chase Corporate Challenge, Bernie's Book Bank, Augie's Quest, and Feed My Starving Children.
Friends outside of work
Eat lunch together
Intracompany committees
Club Automation has various committees like the Time Hostage Rescue Team, Daxko Development Committee, and the Culture Committee!
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Club Automation's Flexible Spending Account (FSA) helps employees cover out-of-pocket medical expenses with pre-tax contributions of up to $2,700 annually.
Disability Insurance
Company-paid long and short-term disability insurance provides 60% of your pre-disability earnings up to certain limits.
Dental Benefits
Vision Benefits
Health Insurance Benefits
Club Automation provide a wealthy health insurance plan through BCBS with options for PPO and HDHP. Company contributes to the cost of both plans for all levels of coverage.
Life Insurance
Club Automation provides company-paid life insurance policies for $100,000 to all full-time team members.
Wellness Programs
In an effort to promote team member health and wellness, Club Automation provides a monthly fitness reimbursement to all team members.
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Club Automation's 401(k) retirement plan matches 50% of an employee's contributions up to 7% of their annual base salary..
Company Equity
Company equity is available for some senior leadership positions.
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Full-time team members may take advantage of a generous parental leave benefit.
Flexible Work Schedule
Club Automation provides employees with a flexible work schedule that includes Flexible start and end times for most roles.
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Club Automation offers a Flexible PTO policy with no accrual necessary.
Sabbatical
Club Automation offers full-time team members a 4-week paid sabbatical leave for every 5 years of service from the date of full-time hire.
Paid Holidays
Perks & Discounts
Casual Dress
Company Outings
Twice per year, we shut down our office and go volunteer for special projects designed to help the community. We also have social events that get team members together.
Free Daily Meals
Employees get free lunch on Friday.
Stocked Kitchen
Fridges are stocked with soft drinks and ‘fancy water’, coffee machines, etc.
Some Meals Provided
Free weekly Friday lunches that allow us to eat and hang out together.
Happy Hours
Fitness Subsidies
In an effort to promote team member health and wellness, Club Automation provides a monthly fitness reimbursement of up to $100 to all team members. All fitness facilities are eligible.
Professional Development Benefits
Cross functional training encouraged
Promote from within
Time allotted for learning
Online course subscriptions available

Additional Perks + Benefits

Club Automation has been recognized for providing team members with competitive benefits that celebrate its culture, promote health & wellness, and help team members achieve their goals. For this reason, we have designed our Team Member Benefit plans to promote an innovative and healthy work environment, to support your financial wellbeing, and to protect you against any potential hardship brought about by unforeseen accidents or injury.