Partnership Development Operations Analyst

| Chicago
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Partnership Development Operations Analyst

 

ABOUT US:

At All Campus, the passion and talent our employees bring to work every day are at the core of our continued success as a company. We have just been named the #1 mid-size company to work for by Crain’s Chicago Business Best Places to Work (2021), in addition to being recognized as a one of the best workplaces in Chicago several years in a row (2018-2021 Crain’s, 2019-2021 Built In Chicago). We’ve achieved this honor by emphasizing diversity, excellence, integrity, appreciation, collaboration, creativity and camaraderie, as well as offering a very competitive and comprehensive total rewards package. All Campus is committed to fostering professional growth, as well as doing everything we can to keep employees happy, healthy, and passionate about the work we do. 
 
All Campus is looking for team players who are highly motivated to deliver exceptional results for one of the leading providers of online program management solutions for higher education. The ideal candidate is someone who enjoys coming up with new ideas, is comfortable communicating them to a variety of stakeholders and other managers, and who is excited by the prospect of working constantly to improve performance.

 

SUMMARY:

All Campus continues to grow quickly and we are seeking an operations expert who can help support our new institutional partners and our internal teams as we engage with top colleges and universities. This role is multi-faceted and essential to help us exceed expectations and continue to be a leader in the online program management industry. The Partnership Development Operations Analyst will support the Partnership Development team in business development efforts including managing RFP responses, conducting market research, and leading process improvement efforts. In addition, this individual will play a critical role in supporting the acquisition and on-boarding of institutions into All Campus’ partnership model. The ideal candidate will be motivated, detail-oriented, and proactive. Strong project management skills, a collaborative approach, and excellent written and oral communications skills are essential. As the online education market continues to experience tremendous growth, the individual in this role will have a unique opportunity to support colleges and universities in their mission to provide an excellent and affordable education to students regardless of delivery mode.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

 

Partnership Development:

  • Manage all Partnership Development process document templates and update as needed according to business needs.
  • Manage and update various intra-departmental reporting document templates as needed.
  • Support the partnership development team in deck and proposal creation, including performing quality assurance end editing 
  • Help to maintain and manage internal databases, data systems, Salesforce and standard operating procedures.
  • Conduct data cleaning and preparation of business development operations data files.
  • Contribute to the presentation and reporting of data by developing charts, graphs, topline reports, banners, key performance indicators, and tables.
  • Assist in the production of weekly and monthly Salesforce performance metrics, including evaluating metrics, developing standardized reports, and ensuring the ongoing accuracy of such reports.
  • Manage, coordinate, and develop bid responses and RFP data in concert with the Partnership Development and Market Research Teams.
  • Manage presence in institutional vendor portals and perform routine audits to ensure information is up-to-date and accurate.


New Partner Launch Support:

  • Manage the lifecycle of new program launch preparation documents from initiation to hand-off to execution teams, ensuring accurate and complete information.
  • Support and assist the partnership development team in preparing new partner programs for final internal approval and launch.
  • Provide coordination to internal program hand-off teams (senior leadership, partnership development, partnership services, and market research, etc.).
  • Schedule and co-facilitate meetings to support new partner on-boarding, including scheduling internal meetings, partner-facing meetings, and coordinating follow-up / next steps with stakeholders.
  • Anticipate and identify areas of improvement related to internal operating needs and partner with leadership regarding solutions that will improve processes and communication.
  • Create and manage documentation related to current and new processes for on-boarding new partners.
  • Clearly communicate project status and updates and produce summary reports for director and senior leadership as requested. 


Market Research:

  • Collect and analyze data from internet research, secondary source data, and primary research methods as needed.
  • Identify trends and provide analysis of competitors’ products and services, market share, and market strategies.
  • Prepare initial reports of findings, illustrating data graphically, and translating findings into clearly written text.
  • Prepare final reports and presentations in a variety of outputs (Excel, Word, PowerPoint) for internal and external communications.


EDUCATION and EXPERIENCE an equivalent combination of education, training and experience will be considered.

  • Bachelor’s degree required in business, project management, education, or related fields.
  • At least 3 years of experience in project management; Project Management Professional (PMP) certification preferred.
  • Experience in higher education is preferred.
  • Experience using Salesforce CRM preferred.
  • Experience successfully managing RFP response projects from beginning to end required.
  • Strong organizational skills and experience in managing projects, timetables, and implementations using standard project management tools.
  • Exceptional interpersonal skills / emotional intelligence are critical as well as excellent oral and written communication skills in order to direct and manage the activities of multiple departments, and positively communicate and work with professionals at all levels of the organization.
  • Detail-orientated with an ability to review and edit writing for accuracy, clarity, and impact.
  • Proven ability to solve problems creatively utilizing exceptional interpersonal skills to manage and lead internal teams and external contacts.
  • Excellent analytical skills and experience using excel and other spreadsheet management software packages. Proven ability to complete projects according to outlined scope, budget, and timeline.

All Campus is currently a remote work culture, we plan to return to the office in a flexible format, when it is safe to do so.

Read Full Job Description
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • SqlLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • Twitter BootstrapLibraries
    • SQLAlchemyLibraries
    • WebpackLibraries
    • FlaskFrameworks
    • Node.jsFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • SmartsheetManagement
    • TrelloManagement
    • WordpressCMS
    • SalesforceCRM
    • VelocifyCRM
    • MailChimpEmail
    • Active CampaignEmail

Location

Our company works at Olgilvie Transportation Center with close access to Union Station and all CTA lines.
"We Only Hire Nice People": The Moment an All Campus EVP Knew This Was the Place for Her
Watch

An Insider's view of All Campus

What’s the vibe like in the office?

The vibe in our office is one of warmth, friendliness, and a shared goal of doing everything we can for each other and our clients. We work hard, act with integrity, experiment with new ideas and continuously improve our approach. I'm inspired to be my best self because everyone I work with supports my success and pushes themselves just as much.

Samantha

Senior Director of Strategic Partnerships

What projects are you most excited about?

I love working on complex projects for big name universities. It’s an exciting challenge to find the best creative solutions, align with our clients’ brands, and create great experiences for prospective students even with that high level of complexity.

Stephen

Digital Designer

How does the company support your career growth?

The encouragement and support regarding career growth and professional development I have received here at All Campus are unmatched. Both myself and other colleagues have been promoted within their departments, as well as moved into other departments with encouragement and support from their managers. My co-workers are thriving in their new roles.

Joe

Talent and Diversity Manager

How do you empower your team to be more creative?

The idea is to create an environment where everyone contributes. For example, when we're stumped in a meeting, we all ask probing questions directly to each other. There’s often a silence when we don't immediately have an answer - but eventually raw ideas start to emerge. From there, we all work together on them to craft something new and valuable.

Joe

CEO

What makes someone successful on your team?

Successful team members are inquisitive and think about the 'whole' instead of just their part. They enthusiastically help with tasks large and small, collaborate with other teams and pursue continuous improvement in their roles - developing new ideas that help us become more efficient, remain innovative, and improve client and student outcomes.

Andrea

EVP of Marketing

What are All Campus Perks + Benefits

All Campus Benefits Overview

At All Campus, the passion and talent our employees bring to work every day are at the core of our continued success as a company. We are committed to fostering the professional growth of our employees, as well as doing everything we can to keep them happy, healthy, and passionate about the work they do. That’s why we offer a competitive and comprehensive benefits package that includes health coverage, retirement planning, work-life balance benefits, and much more.

Culture
Volunteer in local community
All Campus volunteers with local non-profits such as Ronald McDonald House. In 2020, All Campus has supported local organizations virtually including GCFD and My Block, My Hood, My City.
Partners with Nonprofits
All Campus partners with non profits such as Greater Chicago Food Depository. In 2020 we also supported local community groups such as iMentor My Block, My Hood, My City, and SOS Children's Village.
Friends outside of work
Eat lunch together
Intracompany committees
All Campus has a thriving AC Cares committee that is passionate about partnering our employees with opportunities to give back to the community.
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
All Campus is providing unconscious bias training for our employees with an expert in the field.
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Mean gender pay gap below 10%
Diversity Employee Resource Groups
All Campus has three employee resource groups to provide mentorship and resource opportunities for our BIPOC, LGBTQIA, and women employees.
Hiring Practices that Promote Diversity
All Campus makes a significant effort to hire employees from diverse background through taking measures to widen the applicant pool for job openings to underrepresented populations.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
The Flexible Spending Account (FSA) allows employees to put aside up to $2,700 annually for medical expenses with pre-tax dollars.
Disability Insurance
All Campus provides employees with 100% company-paid disability coverage. The plan covers 60% of an employee's weekly salary if an employee is unable to work due to illness or disability.
Dental Benefits
All Campus provides affordable PPO dental plans through BCBS.
Vision Benefits
The EyeMed Vision program includes affordable copays and discounts on frames, lenses, contact lenses, and LASIK.
Health Insurance Benefits
All Campus offers three BCBS IL plans (PPO, HMO, HSA). Each plan covers annual in-network preventive care at 100%. All Campus also contributes up to $750 annually into a Health Savings Account (HSA).
Life Insurance
All Campus offers group-term life insurance standard to all employees with a $25,000 payout for the duration of employee at no cost.
Wellness Programs
All Campus provides free flu shots every year to both employees and family members.
Onsite Gym
The All Campus office building features a state-of-the-art fitness center that employees may join at a significant discount.
Mental Health Benefits
Mental health visits are covered under All Campus' insurance plans. In addition, All Campus provides mental wellness benefits through our Employee Assistance Program as well as through AccessElite.
Retirement & Stock Options Benefits
401(K)
The All Campus 401(k) plan enables employees to set aside money for the future. A variety of investment options are available, and employees may contribute on a pre-tax basis or into a Roth 401k.
401(K) Matching
At this time, All Campus matches up to 3% of salary, with immediate vesting for matched contributions.
Performance Bonus
Match charitable contributions
This year All Campus matched company initiatives to GCFD, UNCF, and My Block, My Hood, My City.
Child Care & Parental Leave Benefits
Generous Parental Leave
All Campus offers 2 weeks of paid family leave as part of its FMLA benefits.
Flexible Work Schedule
Under flextime, employees may start and end the workday within 60 minutes of normal office hours.
Remote Work Program
With manager approval, employees are eligible for two telecommuting days per month after 90 days of service. After 1 year of service, additional telecommuting may be available based on team needs.
Family Medical Leave
All Campus offers up to 12 weeks of job-protected leave per year for any employee eligible under the Family and Medical Leave Act (FMLA). The first two weeks of FMLA are paid.
Return-to-work program post parental leave
Vacation & Time Off Benefits
Generous PTO
All regular, full-time employees may accrue up to 18 days of PTO per year. Employees may accrue additional PTO, depending on position and length of service.
Paid Volunteer Time
All Campus encourages our employees to become involved in their communities. Our Volunteer PTO policy allows up to 2 additional PTO days each year to participate in volunteer activities.
Paid Holidays
All Campus' generous holiday schedule is superior to many companies - we observe all the major holidays, including MLK Day, and we close the office for a few extra days around Christmas and July 4th.
Perks & Discounts
Casual Dress
All Campus' business casual dress code includes jeans.
Commuter Benefits
All Campus offers pre-tax commuter benefits for all employees, as well as reimbursement for bike parking in our building.
Company Outings
Every year All Campus hosts its annual Summer Fun Fest and a year-end holiday party.
Stocked Kitchen
From bagels every Friday morning, to monthly lunches during company update meetings, All Campus is happy to provide snacks and occasional meals for our awesome employees.
Some Meals Provided
All Campus provides a monthly catered lunch for its employees and breakfast bagels every Friday.
Happy Hours
All Campus provides occasional paid happy hours at local bars.
Fitness Subsidies
The All Campus office building features a state-of-the-art fitness center that employees may join at a significant discount.
Professional Development Benefits
Job Training & Conferences
Providing professional development to our employees is vital to our success. Employees enrolled in courses to increase their skills may be reimbursed up to $1,000 annually for expenses.
Tuition Reimbursement
Employees may use their annual professional development credit to pay for tuition expenses.
Lunch and learns
Cross functional training encouraged
Promote from within
Continuing Education stipend
Online course subscriptions available

Additional Perks + Benefits

All Campus is committed to fostering professional growth, as well as doing everything we can to keep our employees happy, healthy, and passionate about the work they do. Our competitive and comprehensive benefits package includes health coverage, retirement planning, and work-life balance benefits—in addition to plenty of extra perks like free food, lively parties, and Summer Friday hours.

We also believe that investments in our employees’ careers are investments in our future as an organization. We are proud to offer substantial discounts and reimbursements to help our employees develop their professional skills.

In 2020, it was important to us to offer our employees as much flexibility as we can. We adjusted our PTO policy to allow for all employees to take time off in shorter increments, allowing them more wiggle room during the day to support their child's virtual learning environment. In addition to encouraging employees to take time off to be with their families, we recently partnered with a third-party wellness company to provide employees access to daily live and on-demand wellness and health classes as well as the opportunity to book same-day telehealth appointments.

At All Campus, we have a deep appreciation for higher learning, and we understand the value of holistic education. With this in mind, we are allowing parents to use their professional development credit in 2020 on their child’s professional development instead. Families can tap into this credit to purchase technology or supplies, pay for a tutor, or subsidize additional childcare needs.

More Jobs at All Campus5 open jobs
All Jobs
Dev + Engineer
Operations
Project Mgmt
Developer
new
Chicago
Developer
new
Chicago
Operations
new
Chicago
Developer
new
Chicago