Program Director at GoHealth

| Chicago
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The Sales Program Director will be responsible for a stand-alone P&L. They will drive success by leading and motivating teams of health insurance sales managers and inside sales agents to drive sales and support growth within our Medicare division. In this sales leadership position, this individual will play a very important role in the success of GoHealth's Chicago sales center. 

 Due to the unprecedented situation of COVID-19, GoHealth has decided to protect current and future employees by managing business operations remotely. This includes interviewing new candidates, onboarding new hires and operating each day-to-day function. Following the resolution of COVID-19, the Program Director role may continue to operate remotely, with monthly visits to the Chicago office for in-person interaction with team members.

Responsibilities:

  • Deliver on key metrics (Target Sales, Conversion, Retention) set forth by executive leadership
  • Manage call center P&L and identify areas of improvement and focus through communication with internal and external channels
  • Participate in the planning and on-boarding of new agents
  • Coach performance by using reporting tools, product knowledge, and best practice sales strategies
  • Partner with support teams to improve call center operations and efficiencies
  • Execute sound call center operational practices; including attendance adherence and vacation policies, coaching cadences, and company policies
  • Drive compliance through script adherence and maintain a high quality work environment at all times
  • Serve as a product knowledge expert for carrier and call center businesses

Skills and Experience:

  •  Bachelor’s Degree, Associates Degree or related health or Medicare Insurance sales experience preferred
  • 7+ years of sales leadership experience, with a preference towards individuals who’ve managed and led a large team of inside sales professionals
  • Professional and motivated self-starter who is highly competitive in nature
  • Proven sales and management success, with the ability to coach, mentor and motivate staff in leading multiple teams of Medicare sales agents
  • Proficient in the Microsoft Office Suite
  • Excellent problem solving and communication skills

 Perks and Benefits: 

  • Open vacation policy
  • 401k program with company match
  • Medical, dental, vision, and life insurance benefits
  • Flexible spending accounts
  • Commuter and transit benefits
  • Professional growth opportunities
  • Casual dress code
  • Generous employee referral bonuses
  • Happy hours, ping-pong tournaments, and more company-sponsored events
  • Subsidized gym memberships
  • GoHealth is an Equal Opportunity Employer
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS
    • HubSpotCRM
    • MailChimpEmail
    • MarketoLead Gen

Location

Our company is in the River North area with plenty of coffee shops and restaurants. GoHealth is near the Chicago Brown line and bus stops close by.

What are GoHealth Perks + Benefits

Culture
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide 6 weeks of paid recovery time for new mom's and two weeks of bonding time to all new parents.
Flexible Work Schedule
Family Medical Leave
Company sponsored family events
Acme co. sponsors family oriented events Semi-annually.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Happy Hours
Pet Friendly
Acme Co.'s pet policy is Occasional bring your pet to work days.
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Acme Co. offers employees professional development opportunities like The ability to attend job related conferences and seminars.
Lunch and learns
Acme Co. hosts lunch and learn meetings once per quarter.
Cross functional training encouraged
Promote from within
Mentorship program
Our mentorship program includes Cross-department program.
Customized development tracks

Additional Perks + Benefits

Happy hours, ping-pong tournaments, and more company-sponsored events. Gym Membership Subsidies
Company Sponsored Health & Wellness Initiatives. Employee Referral Bonuses. Open Vacation Policy.

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