Program Director

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The Program Director is a key leader who will apply operational knowledge, experience and program management expertise to modernize and optimize Ensono’s Client’s infrastructure, mainframe and public cloud landscape. This includes shepherding the teams that do the design and development of solutions for complex technical engineering, applications, network or system administration. This individual is responsible for establishing the basic framework of a repeatable process that will define essential core design features and elements, measures the success of the program with continued improvement on the steady-state operations as the Client evolves, and be a trusted advisor to the client to run this program. The Program Director will incorporate engineering strategies for introducing new technology into the client's infrastructure related to its business processes of collection, analysis, production, dissemination, transformation and migration programs. The Program Director will manage the overall budget of the programs they oversee, providing analysis, organization and oversight of all costs and expenditures to meet the budgets set out for the program.
 

Ensono’s Program Director is a business and technology advisor who challenges the status quo to drive innovation and transformation within the enterprise space. This individual will work closely with our Clients to understand their business drivers and objectives to induce significant change and continuous improvement. This individual is responsible for aligning the strategic business requirements of the Client with the knowledge and capabilities of Ensono and leads the effort to execute multi-year transformation initiatives. The candidate will collaborate with internal stakeholders to coordinate architecture, features functions, migration and planning governance for the Client.  This role works with the Client’s business and technical teams to create reference architecture frameworks, templates, and target state architecture designs.

 

The successful person in this role will be effective in fostering executive level relationships with an emphasis on Client satisfaction while owning the overall operational solution, migration and planning governance.


Responsibilities:

  • Engage closely with C-level and Client Transformation executives to lead enterprise-wide transformation and migration program(s).
  • Identify business drivers, goals and develop compelling board ready proposals and value-driven business cases to achieve desired business outcomes.
  • Collaborate with cross-functional technology experts to drive architectural planning, execution plans and roadmaps to accelerate our Client’s business, transformation and migration outcome.
  • Manage transitions of responsibility with Clients in the case of various scenarios such as colocation transitions or public cloud instances and ensure steady state consistency. 
  • This could include assimilating complex and diverse personnel and operational responsibility as well as managing, changing or competing demands and priorities.
  • Drive and collaborate with counterparts within Internal teams (Consulting organizations, Product Engineering, Implementation Engineering and Program Management) and the Client Technology leads to create solution and strategies for transformation and migration program(s).
    • Lead large scale migration projects in concert with multiple stakeholders through the assessment, planning and execution stages.
    • Develop and conduct discovery, assessment and solution development workshops, often in collaboration with Client, Internal resources (consulting, operations, product, and program management teams) to design solutions.
    • Develop and document solutions that meet Client’s (technical and business) requirements and allow them to adapt to changing industry needs with a focus on transformation and re-platform efforts
    • Conduct solution development sessions and present technical solutions and business cases to a wide variety of audiences.
    • Gain executive (Client and Internal) buy-in for complex solutions
    • Gain Client’s confidence as a trusted operational adviser by offering consultation and recommendations drawn from insights, technology know-how and past experiences
    • Align and partner with Product and Program Management to help drive appropriate product enhancements and changes to technology roadmap
    • Report out on budget attainment for all aspects of expense and cost savings towards key programs

 

Requirements:

  • Experience in planning and leading large-scale enterprise IT change management programs for transformation and migration program(s)
  • Experience designing, building, and operating global IT infrastructure and cloud solution and services
  • Demonstrated program leadership and management experience with high attention to detail in complex business or IT transformation environments
  • Exceptional business acumen to understand Client’s needs to articulate and shape transformation initiatives
  • 15+ years of experience as a leader of technology in the hosting and cloud space (preferably with a service provider and/or cloud MSP)
  • 7+ years of relevant leadership experience in enterprise IT, consulting, and/or engineering/development/transformation and migrations
  • Delivering enterprise IT professional service or cloud services
  • Highly credibility with CxO and board-level audiences as well as technology leaders, engineers and developers
  • Ability to share knowledge and expertise among various organizations within the company and to facilitate teamwork among those organizations to better serve our Clients
  • Ability to work within internal and external team environment and demonstrate strong problem-solving skills
  • Very comfortable with developing, implementing, managing and executing through influence across a cross-functional set of senior and Client stakeholders
  • Proven track record of taking ownership and driving results. Ability to effectively lead and work with a variety of organizations, management levels, cultures, and personalities.
  • Exceptional interpersonal and communication (both written and verbal) skills. Experience communicating with both technical and non-technical stakeholders across multiple teams.
  • Understanding of (and experience with) public cloud platforms (AWS, Azure) and hybrid solutions preferred

 

Key Attributes:

  • Independent, Self-directed, Results-oriented
  • Advanced presentation & communication skills
  • Strong empathy, self-awareness and interpersonal skills
  • Able to challenge status quo with compelling insight and data, while maintaining healthy, collaborative relationships

 

Travel:

We ask that interested candidates can accommodate 20% travel as needed within the United States and internationally.

 

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Technology we use

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Location

Our HQ is 22 miles from the Loop; near Belmont station, BNSF line. Plenty of places to eat & shop! 2nd office is in downtown Chicago on Madison Ave.

An Insider's view of Ensono

What’s the vibe like in the office?

I find the culture to be very open and collaborative. One can be on a call with a customer and ask your technical resource across from you a specific question or run into our CEO in the hallway while grabbing a cup of coffee. We allow feedback to be given and changes to be heard. Leadership constantly finds ways to make it an exciting workplace

Bailey Cahill

Senior Manager - Partner & Alliances

What does your typical day look like?

A typical day in our Full Stack DevOps world is collaborative, affords room for creative problem-solving, offers unique opportunities and challenges. Our work involves using cloud technologies to solve application’s needs, research datalake technologies and architect to process large amounts of performance data. We also lay 6 man variation of ping

Jake Frazier-Flores

Software Engineer

What are Ensono Perks + Benefits

Ensono Benefits Overview

Benefits include - generous maternity and paternity leave, generous paid days off and company paid holidays. Sabbatical, adoption, compassion and bereavement leave days, adoption assistance and flexible spending account. Healthcare and 401K eligibility on 1st day of work. Paid volunteer days.

Wellness programs - designed to help us be our best! Fitness week, Virgin Pulse® platform, wellness plans for credits and discounts on medical plan contributions.

Fun ergonomic workplace - free snacks, onsite gym & trainer, yoga classes, Beer O'Clock days.

Culture
Volunteer in local community
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Beer O' Cart every month!
Casual Dress
Game Room
Stocked Kitchen
Parking
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Onsite gym available!
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Promote from within

Additional Perks + Benefits

15 options for coffee and chocolate drinks (its a coffee machine with an IP address after all!) Also, Starbucks machine with chai latte counts, right? And then after the free snacks and all the hot chocolate - get some steps in while checking your emails in our fitness center. We have associate discounts on various products and services locally and nationally.

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