Program Manager, HIPAA

Unique opportunity with a mobile engagement leader

We help marketers, loyalty, and customer experience professionals at the world's largest brands unlock new revenue by arming them with the technology and expertise they need to succeed in digital mobile marketing & engagement.  The Vibes Mobile Engagement Platform enables marketers to easily manage and analyze all mobile communication channels including intelligent programatic text messaging, push notifications, Apple Wallet, Google Pay and mobile web campaigns — all through a single unified interface. Vibes has delivered more than ten billion mobile experiences on behalf of customers that include Dick's Sporting Goods, Ralph Lauren, Chipotle, Discover, Home Depot, and Allstate. To learn more about Vibes, visit www.vibes.com.

We are looking for a reliable, detail-oriented Program Manager to help Vibes navigate and deliver on on-going compliance programs associated with HIPAA. An ideal candidate will be a passionate steward for compliance, a empathic and patience communicator, and an organized wrangler of disparate work streams.

This is a high-priority, high-impact role for Vibes at this exciting time of growth acceleration.   If you’ve been looking for an opportunity to lend your organizational acumen to a project with meaningful impact, then look no further! 

This position will work remotely and report to the Chief Information Security Officer. This role will begin as a 6-month engagement, but it may evolve into a full-time position by early-to mid 2022.

Responsibilities:

• Partner with Chief Information Security Office and relevant executives to translate vision into executable plans
• Develop multiple project plans to facilitate ongoing compliance with HIPAA; establish timelines for all required tasks, identify and assign task owners, and provide ongoing updates to all stakeholders
• Coordinate and oversee the various work streams involved in the program
• Keep work streams moving forward by holding work stream leaders and executors accountable and surfacing blockers early
• Work closely with others in related departments, including Technology, Talent, Finance, Customer Success
• Maintain clear and updated documentation regarding progress against plan
• Proactively identify and address issues that could create delay or risk to on-time completion of projects
• Act as liaison between teams, ensure transparency and clear communication around requirements, obstacles, progress, and risks to completion
• Communicate updates on all facets of the projects underway, including but not limited to the Technology Leadership Team, Engineers, Product Managers, and the Executive Leadership Team

Requirements & Qualifications:

• 5+ years’ experience in a program/project management role, at least 2 years' experience in software development 
• Strong understanding of effective project management processes and practices
• Excellent communication and organizational skills with exceptional follow through and attention to detail
• Experience with rolling out a compliance program across an organization
• Proven ability to manage complex projects that require input from multiple executive stakeholders
• Proven ability to handle multiple projects simultaneously and adjust to changes quickly while meeting deadlines
• Strong issue and risk management skills
• Demonstrated ability to influence without authority
• Healthcare regulatory or compliance experience preferred, but not required

Our Core Values:

• Respect, Honesty, and Integrity for All Stakeholders
• Relentless Focus on the Customer                                      
• Create Value
• Always be Learning
• Never be Satisfied                                                                                                           
• Seek Accountability and Ownership

Vibes is an equal opportunity employer that encourages and fosters diversity in the workplace.  We offer a career-building experience in a fast-paced organization and industry.