Challenging convention. Trying new things. Reshaping an industry.  

The team at Duck Creek helps insurance companies bring amazing ideas to life quickly and easily with software that thinks and works like they do. We're fueled by sharing ideas openly, challenging conventions, trying new things, and valuing "Why not?" over "Why?" Our certainty that there is always a better way to do things keeps carriers ahead of their competition and is helping to reshape an industry.  

If having a hand in transforming one of the world’s oldest and largest industries into a standard for innovation, open exchange, and peerless user experience sounds exciting, let us know. We may be looking for you.

Program Manager, Product Launch

The Program Manager manages the product launch program with in Duck Creek’s Product Management team, including management and coordination of plans, activities, and critical-path dependencies across all Duck Creek business areas.

Responsibilities:

Business Operations

• Manages the product launch program with in Duck Creek’s Product Management team
• Works toward the achievement of successful product launches, especially launches of significant customer value and impact
• Acts as key point of contact between Duck Creek business areas, senior stakeholders and teams
• Provides financial and operational status reporting to the product launch leadership
• Works in conjunction with senior leadership and utilizing financial data to drive performance improvement
• Creates, fosters and maintains business relationships with employees and management
• Develops and maintains necessary documentation according to department and company policies and procedures
• Assists in the implementation and oversight of the program governance processes
• Identifies and effectively implements process improvements across the organization
• Ability to adapt to on-going change and works in a fast-paced, customer-focused environment
• Strong interpersonal, verbal, written and presentation skills, and comfortable presenting to senior management

Project Management

• Prioritizes and manages multiple projects simultaneously
• Strong planning and organizational skills, including ability to handle multiple projects simultaneously in a fast-paced environment
• Manages the project activities and deliverables, including manages schedules, dependencies, financials, and project change requests
• Drives Risk/Issue resolution to completion
• Identifies process improvement areas
• Manages change in scope, schedule and cost
• Strong problem solving and analytical skill
• Manages cross team communication and dependencies
• Strong time and priority management skills to drive expected outcomes, and works effectively with tight deadlines
• Leads and manages other special projects as necessary
• Strong Excel skills

Resource Planning

• Executes resource planning, by managing staffing and/or resources deployment
• Ability to drive third party relationships when required
• Fundamental understanding of cost drivers in business
• Manages relationships and coordinates work between teams across all business areas of Duck Creek
• Projects staffing planning and justification, internal placements, organizational change, management reporting, Offshore/global resource planning,

Team Management

• Strong leadership skills and ability to manage a local and offshore team
• Works to engage employees in opportunities, strategies and company objectives
• Highly effective in collaboration across teams
• May provide technical leadership/input to project teams
• Administers and communicates expectations, planning, monitoring, enforcing policies and procedures
• Mentors and develops team members
• Acts independently and requires minimal direction

Requirements:

• Bachelor's degree, or higher education level, or its foreign equivalent with 8-10 or more years of professional experience; or
• Master’s degree and 6-8 years of professional experience;
• 4-6 years’ experience in a Program/ Project Management
• 4-6 years of experience working in software company or IT department with On Premises and SaaS Software products, across operational and go to market teams.

• P&C Insurance software applications experience strongly preferred but not required

• Travel: 0-20%
• Work Authorization: Legally authorized to work in the country of the job location.