If you are a current Motorola Solutions employee, please click this link to apply through your Workday account.Company Overview
At Motorola Solutions, we create technologies our customers refer to as their lifeline. Our technology platforms in communications, software, video and services help our customers work safely and more efficiently. Whether it’s helping firefighters see through smoke, enabling police officers to see around street corners, or reliably keeping the lights on in homes and businesses around the world, our work supports those who put their lives on the line to keep us safe. Bring your passion, potential and talents to Motorola Solutions, and help us usher in a new era in public safety and security.
Department OverviewAt Motorola Solutions, we help people be their best in the moments that matter. We help firefighters see around buildings and police officers see around street corners. Our work is very meaningful, impactful, and cutting edge and we invite you to explore it. We are the Best!
Motorola Solutions is a world leader in the field of professional mobile communications systems with an impressive heritage of technological innovations and a global base of installed systems. The group's main business is the implementation of mission critical digital mobile communication systems for Petrochem and Utilities Communications customers.
Primary Duties & Responsibilities:
Schedule personnel for and track progress of above contract projects, mobile and Fixed Network Equipment (FNE) installs.
Participate in large project meetings, understand the project scope of work and task responsibilities.
Schedule personnel for and track progress of efforts to program and/or configure multiple portables, mobiles, dispatch consoles, and other types of customer equipment.
Travel as needed to the customer and/or vendor sites to participate in troubleshooting, equipment deliveries and site walks related to projects.
Some overnight and out-of-state travel may be required.
Adhere to all Motorola and customer safety requirements and regulations while on job sites. Wear and maintain all safety equipment including but not limited to hardhats, safety toe footwear, high visibility apparel, fire and arc resistant clothing, fall protection harnesses, etc.
Work with Sales, PM, Engineering, FSO, ST, and Customer resources to coordinate installation efforts.
Keep detailed and up-to-date documentation of timeline of activities and progress.
Ensure all aspects of the installation are performed per best practices and R56 Standards and Guidelines.
Work with the team to generate and provide quotes for installation work.
Perform preventative maintenance routines to ensure proper system operation with focus on trend analysis and documentation of results.
Develop solutions to difficult technical problems encountered as part of system maintenance, upgrades or support issues.
Team with engineering, project management and sales personnel to effectively maintain, optimize and support advanced communication systems which meet or exceed customer expectations.
Understand customer work ticket system, incident management, problem management and change management procedures.
Interact with the customer Network Operations Center and update customer Service Manager tickets.
Understand the various Service Manager ticket requests and work with Motorola Sales team to provide quotes to the customer.
Understand Utility industry standards; FERC, NERC, NRC.
Understand the customer organization, service area, facility locations and functions of each business center.
Responsible for timely and accurate reporting in time tracking systems each week
Responsible for proper care and maintenance of all assigned company assets.
Responsible for processing all expense reports within the Motorola Solutions Guidelines.
Some type of training/certification in the Project Management field
Valid driver's license
Able to use a computer and be familiar with common computer programs such as Microsoft Word, Microsoft Excel, and internet browsers
Able to work as a member of a team which includes individuals with diverse backgrounds and experiences
Good verbal and written communications skills
Detail oriented and works with a high degree of accuracy
Strong ability to multitask
Excellent organizational and leadership skills
Good communication and interpersonal abilities
Proven experience as a project supervisor or relevant role
Familiarity with project management procedures and basic accounting principles
Ability to publicly speak and/or give formal presentations to peers, management, and/or customers
Motorola Solutions is an Equal Opportunity Employer. We welcome and encourage diversity in our workforce. Motorola Solutions will provide reasonable accommodation to applicants with disabilities upon request.
High school diploma or equivalent
4+ years of work experience
Referral Payment PlanNo
Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic.