Project Coordinator

| Chicago

Description

 

The Project Coordinator is a staff-level role requiring a bachelors degree, strong Excel skills, good attention to detail, excellent written and verbal communications, and the ability to understand concepts and apply those concepts to a variety of specific situations. 

This role is a junior level, associate position with potential for growth into a variety of directions within Syndigo.  The role will work with internal teams and clients, manage timelines, and communicate updates.  Strong troubleshooting, an interest in technology, and the ability to effectively deliver a message to a variety of audiences is important. 

This role will require being on-site in Syndigo’s office in Lisle on a daily basis. 

DUTIES AND RESPONSIBILITIES:

  • Manage client interaction and provide status updates to internal teams and clients
  • Define and maintain checklists
  • Ensure projects remain on track
  • Resolve all client complaints and inquiries professionally and provide detailed documentation of all interactions
  • Provide support and make recommendations on process improvements to assist in exceeding customer satisfaction
  • Track and maintain delivery schedule/log for all projects
  • Research & resolve issues
  • Assist in billing, when needed to rectify any discrepancies
  • All other duties as assigned

 EDUCATION AND EXPERIENCE REQUIRED:

  • Bachelor's Degree required
  • Ability to multi-task
  • Good problem-solving skills
  • Ability to work unsupervised; establish work priorities
  • Honest, hardworking and reliable
  • Must be able to work well in a team environment; willing to jump into unfamiliar projects when team members need help
  • Attention to details; proof-reading skills
  • Flexibility in adapting to changes in priorities, assignments and other interruptions, which may impact pre-established timelines and courses of action for completing projects and assignments
  • Strong communication skills to clearly and concisely, in writing and verbally, to senior staff, as well as other team members
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Technology we use

  • Engineering
    • .NETLanguages
    • SqlLanguages
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • MongoDBDatabases
    • MySQLDatabases

Location

We are located in the Board of Trade building which is centrally located in the loop providing easy access to most train lines.

An Insider's view of Syndigo

What’s the vibe like in the office?

No two days are alike at Syndigo! There is always someone I can turn to for support. We are all willing to collaborate and listen to one another, and this goes all the way to the leadership team; their doors are always open. At the end of a day, be it long or rewarding you can always find friends in the kitchen ready to cheers and share some laughs

Daisy

Account Partner

How do you collaborate with other teams in the company?

I love the energy and willingness of other teams and departments to help my team succeed.  The camaraderie between business development and other departments is outstanding and we know we are working to achieve one goal.  That winning attitude of everyone at Syndigo has created a special culture that inspires my team.

Micah

Vice President, Business Development

What makes someone successful on your team?

Syndigo is constantly evolving, which makes it an exciting place to work with unlimited potential for growth. Collaboration and willingness to learn are key to success. We are disrupting an industry and our clients look to us as thought leaders in the space - we can’t be experts without thinking strategically and learning from each other every day.

Nick

Senior Enterprise Account Executive

How do your team's ideas influence the company's direction?

Not only do we encourage our team to share their ideas and different viewpoints, we expect it. We have a culture of open and consistent communication across the company. Be it ideas for new functionality in our product suite, ways to improve client experience or employee benefits and culture, internal ideas have often driven major change at Syndigo

Rahul

Chief Technology Officer

What are Syndigo Perks + Benefits

Culture
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Syndigo offers pre-tax commuter benefits for all employees.
Game Room
Our game room, adjacent to our rooftop deck, includes Pool Table, Foosball and game table.
Professional Development Benefits
Job Training & Conferences
Syndigo offers employees professional development opportunities like Onsite training courses, The ability to attend job related conferences and seminars.
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