About Chowly, Inc.

Recognized as one of the Best Medium Places to Work in 2020 and 2021 by Builtin Chicago, Chowly has been consistently growing and evolving since its founding in 2015.  Our team values innovation, collaboration, and transparency. In our environment, your opinions count; contributions are recognized and rewarded. Culture is paramount, and our number-one priority is hiring people with great energy, who want to engage in building and supporting the goals and future of Chowly alongside their own

Chowly, the market leader in the Third Party Online Ordering (TOOS) to Point of Sale (POS)  integration space, currently helps restaurants streamline the delivery process and simplify technology in over 200 cities across the US, Canada and Mexico.

Position

Chowly is looking to hire a Project Manager -Partnerships.  In this position, you will work with the software development  team and internal stakeholders throughout the development process.  We are looking for a positive minded, intrinsically motivated, technically-minded individual who is a quick learner and loves working with people, in a dynamic, growing environment.

Responsibilities

• Manage multiple Chowly solution implementations in parallel, end-to-end, including:

• Manage external API partnerships from the start of development through to beta release 

• Maintain supplementary API documentation as new features are released 

• Establish partner communication to notify of new features and releases 

• Work with stakeholders to define scope, solutions, define requirements, develop an executable plan, and identify resource needs, timelines, and costs.

• Gather feedback from internal and external sources relating to existing products to brainstorm for improvements 

• Manage internal support channels for the Product team and escalate issues as needed

• As required; manage scope, requirements, resources, time, cost, quality, risks, and communications for delivery projects

• Serve as the main point of contact for internal projects, working directly with software development team leads and internal stakeholders to understand their priorities and implement Chowly solutions to meet their goals 

• Establish implementation project plans based on Chowly best practices and Agile methodologies 

• Recognize potential and expected implementation roadblocks and effectively escalate issues to internal stakeholders 

• Become ingrained in project workstreams, processes, and hierarchies to help assess how Chowly solutions can be most effectively leveraged across the system 

• Track and monitor progress against implementation milestones 

Experience

• 5+ years experience working as a consultant, project manager, or implementation specialist 

• 2+ years experience managing external client relationships 

• Proven documentation and organizational skills

• Experience supporting stakeholders through change management 

• Distinctive problem solving and project management skills, including attention to detail 

• Excellent ability to self-manage, prioritize, and exhibit excellent discretion

• A demonstrated track record for delivering on success metrics and meeting deadlines

Benefits

• We offer a competitive salary and benefits package, and are an equal opportunity employer. 

• Unlimited Paid Time Off, holiday leave, and remote work

• 401(k) Plan 

• Convenient to public transportation with pre-tax commuter benefit 

• Health and Wellness Program stipend and onsite gym

• Robust medical, dental, vision, and health  insurance

• 10 Week Parental Plan for primary and secondary caregivers 

Chowly Inc is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, age, veteran or military status, or any other category protected under the law. Chowly Inc is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation