Company Overview

Motorola Solutions is there for our customers when everything is on the line. In extreme moments — when a hurricane lands or when a fire breaks out. And in everyday moments — when a package arrives just in time for the holiday or when a child doesn’t miss the school bus home. 

We unify voice, data, video and analytics in one integrated ecosystem to enable individuals, businesses and communities to work together in more powerful ways. To help people make better decisions, act confidently and be their best in the moments that matter. Bring your passion, potential and talents to Motorola Solutions and connect with a career that matters.

Department OverviewEnvysion, now a Motorola Solutions company, is a leading provider of enterprise video security and business analytics solutions for the quick-service restaurant and retail industries.
Envysion's cloud-based solution integrates video systems with sales data to proactively identify potentially fraudulent transactions and optimize operations without the need to monitor hours of video footage.
Job Description

We are looking for an experienced Project Manager to join our national Solution Delivery Project Management team. The Project Manager will collaborate in the refinement of our solution delivery processes with a primary focus on hardware solutioning and installations at customer sites, driving the delivery of complete customer solutions, including hardware fulfillment by distributors, hardware installations by third party installers/integrators, internally managed video software deployment and integration, point of sale integrations, video-linked business intelligence reports, and audit services. Projects managed are primarily customer facing. 

Currently, the Solution Delivery Project Management team consists of four Project Managers working in collaboration with three Sales Engineers, three Installation Support Technicians, five primary installation partners, as well as customer managed installations, and three partner management personnel.

Responsibilities: 

• Develop, implement, and manage appropriate and standardized project management processes, tools and communication/reporting venues and reports for the Solution Delivery team’s internal and external stakeholders

• Collaborate with the Install Support Team that works directly with customer and partner technicians 

• Ensure the product has been correctly and completely integrated across the program

• Validate that the product has been correctly packaged before deployment and ensure that all release controls have been satisfied

• Work with the Solution Delivery Team to deploy the product successfully

• Provide regular and detailed financial forecasts to the business based on the aggregation of project deliverables for non-recurring deliverables and subscription services

• Manage and refine project cost accounting methods to monitor actual costs vs. quoted costs and work with sales to ensure our quotes cover our costs

• Provide timely and constructive feedback to the customer account teams 

• Provide timely and constructive feedback to Envysion’s Partner Management personnel on partner installation effectiveness, process compliance, and contract deliverables in support of continuous improvement efforts

• In conjunction with the customer, lead an effective and formal transition of account relationship ownership to the Customer Success team at project conclusion

Qualifications:

•  5+ years of project management experience with emphasis on deployment activities

• PMP certification

• Project management of PC hardware and software installation and/or integration

• Strong technical acumen with preference in IT networking protocols / technologies, POS systems, camera / video systems

• Actively participating in the development of tools and produces to best scale opportunities

• Ability to communicate both good and bad news with empathy and grace. Able to hold customers accountable while maintaining positive relationship

• Organizational and process change management skills

• Demonstrated continuous improvement skills

• Willingness to travel 25% of the time, nationwide travel 

Residential Location & Travel Requirement:

As a member of the nationwide Solutions Delivery team, we allow this individual to reside anywhere within the United States with strong preference near a major airport. Travel is anticipated >10% of the time.

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Basic Requirements

• 5+ years of project management experience with emphasis on deployment activities

• PMP certification

• Project management of PC hardware and software installation and/or integration

• Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position

Vaccine Requirement

Motorola Solutions has implemented a voluntary COVID-19 vaccination policy. We strongly encourage all employees to be fully vaccinated. Any employee who is not vaccinated must wear a mask at all times when at a Motorola Solutions site or otherwise meeting with other Motorola Solutions employees or customers. Employees who have submitted proof of vaccination must follow site-specific or local mask requirements. Additionally, certain local governments or Motorola Solutions' customers may have vaccine requirements that apply to some of our employees.

Travel RequirementsUnder 25%
Relocation ProvidedNone
Position TypeExperienced
Referral Payment PlanYes

Our U.S. Benefits include:

• Incentive Bonus Plans
• Medical, Dental, Vision benefits effective Day 1
• 401K with Company Match and Day 1 vesting
• 9 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave
• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic.