Project Manager, Market Operations

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About CCC

CCC is the technology platform for the underwritten assets economy. CCC technology, insights, and support connect industries – insurers, automotive manufacturers, collision repairers, parts suppliers, lenders, fleet operators and more – to advance decision-making, productivity, and customer experiences for thousands of clients worldwide. Clients leverage CCC’s network management, data management, AI, operational workflows and customer experience solutions to efficiently scale, interact, transact and achieve their unique business objectives. CCC was ranked a best mid-sized company to work for by Forbes (2019). BuiltIn Chicago, Austin and LA named CCC a top place to work in 2020. Diverse perspectives and experiences are core to CCC’s success and award-winning culture of more than 2,000 employees worldwide. We hold inclusion as a core value and are committed to celebrating and cultivating the diversity of our team. With a 40+ year track record of innovation, CCC’s tenacious spirit and growth mindset turn next generation technology into real world solutions and empower team members to expand their knowledge and potential. Headquartered in Chicago, CCC has 11 locations worldwide. CCC’s principal PE investors are Advent International, Technology Crossover Ventures, and Oak Hill Capital Find out more about CCC by visiting cccis.com.

Job Description Summary

The Automotive Services Group is looking for a Project Manager to join the Market Operations team focusing on strategic business initiatives. This position is ideal for a formally trained project manager that wants to move away from the rigidity of software implementations and get more involved in the business side of things. Projects include strategic business initiatives, sales and adoption campaigns. The Project Manager will be working with both internal and external clients and all levels of management including the C suite. The Project Manager will be responsible for influencing and guiding teams in support of each initiative.

Job Duties

  • Plans and oversees projects to ensure they are completed in a timely fashion and that project goals have been achieved.
  • Works closely with clients to define project scope, identify roles and responsibilities, determine key deliverables, KPIs, and success metrics.
  • Creates long- and short-term project plans, including setting targets for milestones and adhering to deadlines.
  • Guides and influences cross-functional teams to optimize collaboration efforts.
  • Monitors, tracks, and provides reporting on project status, issues, and risks.
  • Leads weekly internally and externally facing checkpoints to walkthrough project status and facilitate meaningful discussion related to the project.

Qualifications

  • Bachelor’s degree is required.
  • Must have 2-3 years of experience in a project assistant or project manager role.
  • PMP certification is preferred, but not required.
  • Strong presentation and communication skills.
  • Experience in the auto collision industry is a plus.
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Location

Two city blocks and twenty-five stories of innovation and culture. theMART is interwoven into the fabric of Chicago’s history as an innovator in tech

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