Project Manager - Neuro Psych Operations
Passionate about precision medicine and advancing the healthcare industry?
With the advent of genomic sequencing, we can finally decode and process our genetic makeup. We now have more data than ever before but providers don't have the infrastructure or expertise to make sense of this data. We're on a mission to connect an entire ecosystem to redefine how genomic data is used in clinical settings. We are looking for a Project Manager who will work with our cross functional team on clinical and research initiatives.
What You'll Do:
- Manage and track orders across a cross-functional team of scientists, lab operations, and medical staff to ensure deliverables are met on time and with exceptional accuracy
- Manage all communications between report and lab operations teams
- Conduct ongoing sample/order triage to ensure that turnaround time SLAs are met
- Main point of contact for clinical genetics team
- Work closely with engineering and product teams to create and enhance software and applications in support of internal operations and product delivery
- Design and implement process and workflow improvements across various proprietary systems to ensure growth at scale
- Report project statuses, quality metrics, and general feedback to team leadership
- Build and maintain operational dashboards to measure performance to goal and identify workflow inefficiencies
Qualifications:
- 1+ years of relevant work experience
- 4 year college degree
- Experience working as part of a larger team to drive initiatives at scale
- Proven track record of setting and achieving high personal standards of performance
- Highly organized and systematic, superb attention to detail, and ability to complete tasks with a high degree of accuracy and an eye towards process improvement
- Experience with product planning and/or user acceptance testing preferred
- Persistent and resilient person who thrives in a fast-paced, highly iterative environment
- Superior analytical, interpersonal, and problem-solving skills
- Tenacious appetite for success
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