Project Manager: Open Enrollment and Special Projects at bswift

| Chicago
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Job Description

The person in this role will be a key member of our benefits service delivery team spanning across our service center and client services team.

  • The role will be a key driver in Open Enrollment Planning and Execution
  • The ideal candidate will have deep core HW knowledge and an equally matching expertise in service center delivery operations.
  • Exceptional communication skills and ability to navigate and influence change across a highly matrixed organization is a must. Ability to work and thrive in a high growth and rapid change environment is key!

Fundamental Components

 

  • Proactively leads assigned project by creating project timeline, identifying key milestones and additional resources needed to successfully complete the work.
  • Assists with the management of internal relationships, processes and performance drives (in some cases relationships may be external).
  • Negotiates to obtain additional resources (may be cross functional/segment).
  • Responsible for the budget and/or financial implications of the project.
  • Identifies issues that may stall project and works with manager to address them.
  • Tracks progress and communicates project status on a regular basis to all impacted parties.
  • Builds communication plan for implementation to ensure all impacted parties (up stream/down stream) are informed of next steps for completion.
  • Acts as an advocate for change may require influencing others to see the value in project.
  • Group facilitation/presentation influencing various internal (these may be cross-functional/segment) may also include external parties.
  • May coach or mentor others by providing work direction.
  • May solicit and evaluate internal and external customer feedback to enhance continuous quality improvement.
  • May identify gaps and recommend enhancements related to new and/or existing products, services and workflows based on broad view of the organization.
  • Develops recommendations based on complex data and root cause analysis.
  • May serve as a Subject Matter Expert.

 
Open Enrollment

  • Lead Project Manager for Open Enrollment and Special Projects
  • OE Lead Resource Manager (Ramp Up and Ramp Down)
  • Creates and own SC Open Enrollment Project Plan and Updates
  • Responsible for ensuring OE readiness: Requirements, Space and Equipment, Staff Onboarding, Content Management, and Training
  • Schedule, Lead, and report out OE status delivery to SC leadership
  • Work directly with service Center Operations Leader, Workforce Management, and COE lead to improve Open enrollment employee and client experience

SC Technology Transformation

  • SC Technology Transformation resource- Scoping and Deployment
  • Identify automation opportunities to streamline processes and  reduce cost

 
Special Projects

  • Support the development of Best Practice Standards and Governance

Background Experience

 

  • Results driven leader with 3-5 years of experience in benefits administration knowledge, open enrollment., project management, resource management, and service center operations.
  • Ideal candidate would be located in either Chicago, IL, High Point, NC or Fresno, CA
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Location

10 S Riverside Plaza, Suite 1100, Chicago, IL 60606

What are bswift Perks + Benefits

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
A flexible spending account lets you set aside pretax dollars to help pay for certain types of health care and/or dependent care expenses.
Dental Benefits
Choose between a dental maintenance organization plan and preferred provider organization plan. Both cover certain preventive care services at 100%. They also offer coverage for basic services.
Vision Benefits
You can enroll in a separate vision plan. It covers eyeglasses and contact lenses. Preventive vision exams are covered through the Aetna medical plan.
Health Insurance Benefits
You can choose from three types of medical plans: a health savings account, a health reimbursement arrangement or a hybrid health plan. Certain preventive care services are covered at 100 percent when
Life Insurance
All employees get term life insurance and business travel accident insurance at no added cost. You have the option to buy: Supplemental term life insurance Accidental death and personal loss insura
Wellness Programs
Our employee wellness program offers services such as wellness campaigns, weight-management programs and educational seminars.
Onsite Gym
Retirement & Stock Options Benefits
401(K)
You can save a percentage of your pay in the 401(k) plan, on a pretax and/or Roth after-tax basis. You may participate in the 401(k) plan immediately following your hire.
401(K) Matching
We match a portion of your contribution. You can invest your contributions among various options offered in the plan.
Company Equity
You can purchase Aetna stock at a discount through a payroll deduction. In order to participate, eligible employees must enroll during the enrollment period announced by Aetna.
Vacation & Time Off Benefits
Generous PTO
During your first 3 years at Aetna, you receive the equivalent of 18 days off per year. The longer you work at Aetna, the more time you accrue per month.
Paid Volunteer Time
One of our values is to improve the quality of life in communities through employee volunteerism.
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Stocked Kitchen
Happy Hours
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
We encourage professional development. That's why we provide financial support for continuing education. This program covers a portion of tuition and registration fees for a college course.

Additional Perks + Benefits

The following programs, activities, and amenities are available to employees at bswift: complimentary fresh fruit, on-site flu shots, massages during open enrollment season, walking treadmill desk, foosball and ping-pong tables, casual attire, zen room for relaxation and nursing mothers, full week of employee appreciation, and proximity to public transportation • Healthy lifestyle incentive programs - This incentive program is offered to all eligible employees. You can earn up to $500 for healthy eating, physical activity and other healthy behaviors. Family members can also earn incentives • During your first 3 years at bswift, you receive the equivalent of 18 days off per year. The longer you work at bswift, the more time you accrue per month. Company holidays, jury duty, military leave, bereavement and community service time are in addition to your paid time off • You can purchase company stock at a discount through a payroll deduction.

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