Bringg
Chicago, IL

Project Manager- Professional Services

| Chicago
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Bringg's Project Manager is an expert in managing the deployment of Bringg’s products and solutions to meet customers’ complex and unique needs. The Bringg services team  is responsible for delivering short to medium term projects that includes scope, design, implementation, and launching the Bringg’s solution as well as delivering ongoing expert services aimed at ensuring the customer . You will be working on both new customers projects and expansions for Bringg's existing customers. 

You will be collaborating with senior Customer stakeholders and various internal stakeholders including Customer Success, Technical Support, Product Management, Sales, Pre-sales and R&D, while managing the Professional Services project delivery teams composed of Solution Architects and Engineers.

What you'll be doing:

  • Ensure project goals are delivered on time and on budget according to the right priorities
  • Act as an escalation point for client issues as well as internal needs
  • Prepare project plans and Statements of Work , maintain project scope definition and effectively manage the change control process
  • Oversee consulting teams on the project and manage expectations both internally and client side
  • Facilitate requirements discovery meetings (conference calls, on-site workshops, etc.)
  • Monitor progress against the plan
  • Maintain regular contact with the customer with progress meetings and the production of minutes of those meetings.
  • Where necessary facilitate internal and external Steering Committees
  • Ensure the efficient implementation of each deployment step, including keeping team members informed of the client needs, deadline management, and functionality changes
  • Track budget and manage project costs
  • Manage multiple concurrent projects of varying sizes
  • Be able to comprehend, document and manage both business and technical issues
  • Review team deliverables and ensure quality standards are maintained
  • Manage risks
  • It is expected you will need to travel to client site as and when required (10-20% of the time)
  • Work closely with Customer success, Pre sales, Sales, Product, R&D Support and other internal stakeholders 

What you'll need to bring:

    • At least 3 years’ experience in implementing Software delivery projects, scoping, understanding the needs and implementing in International large enterprises
  • An expert in project management methodologies
  • Proven track-record of directly managing multiple concurrent implementation projects 
  • Extensive experience in delivering customer facing SaaS projects involving product implementation, APIs, workflows and integrations  
  • Business understanding of the customer business & market  needs
  • Excellent personal communications and soft skills
  • Ability to work in a constantly updated environment that needs to adapt fast changes and implement them quickly, collaboratively
  • Self-learner and thinking out of the box
  • Ability to build strong customer relationships  at all levels
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Where we are

We are located in the heart of the city - The Loop! Our office is surrounded by vibrant city views, historic architecture, incredible dining, and shopping (plus, you're just a few steps away from hopping on the bus or train!).

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • RubyLanguages
    • SqlLanguages
    • SwiftLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • ExpressFrameworks
    • Node.jsFrameworks
    • Google AnalyticsAnalytics
    • JIRAManagement
    • WordpressCMS
    • DocuSignCRM
    • LinkedIn SalesNavigatorCRM
    • SalesforceCRM
    • HubspotEmail
    • SalesforceEmail
    • HubspotLead Gen

What are Bringg Perks + Benefits

Bringg Benefits Overview

Fostering an amazing work environment is a priority at Bringg. Besides a competitive benefits package, we host numerous social events - from beach day to family activities and weekly happy hours. In addition, everyone at Bringg receives a gym membership at LA Fitness and our fully stocked - all organic kitchen will help you stay in top shape.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Highly diverse management team
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Wellness Programs
Onsite Gym
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Stocked Kitchen
Bringg has a fully stocked kitchen with organic options.
Some Meals Provided
Happy Hours
Bringg provides a weekly happy hour.
Parking
Recreational Clubs
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Cross functional training encouraged
Promote from within
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

A fun team of people that work hard and play harder * Multiple team events, meetups and social activities * Fast-paced work environment * Helping global brands redefine the future of delivery logistics * Positive environment to expand your skills, develop your career, and make a difference.

An Insider's view of Bringg

What are some social events your company does?

Fostering an amazing work environment is a priority at Bringg. From our famous beach days, to cheering at a Cubs game, to our weekly happy hours. We also spread our passion for innovation at meetups & hackathons. Most importantly, our employees aren’t happy because of the perks, but rather from doing great work with an exceptional team.

Summer

HR Business Partner

How do you collaborate with other teams in the company?

I collaborate with the Success team to expand my use case knowledge and troubleshoot items. In addition, I partner with our Product team to share feedback from our customers. Although Bringg has a global workforce, this role has allowed me to work with so many colleagues regardless of where they are in the world!

Danielle

Pre- Scale Manager

How does the company support your career growth?

At Bringg I have always had the opportunity to challenge myself in my day to day work and also in my career growth. Having worked a few years in implementation, I was drawn to the other side of the sale. I had the opportunity to explore Presales and had the full support I needed to make the switch!

Raquel

Pre Sales Engineer

How do you empower your team to be more creative?

We hire people with the most potential to unleash their raw talent, giving them autonomy to do their best work. Bringg empowers everyone to own their initiatives and projects, supporting them to deliver exceptional work they can be proud of.

Tamir

SVP and GM, Global Field Operations

What projects are you most excited about?

Some customers have technologies implemented and others have only recently started with delivery. Regardless, we can genuinely transform how they operate their delivery operations. It’s exciting to solve problems for clients when they are under tremendous pressure to evolve, then watch them scale it quickly within their organization.

Michael

Technical Project Manager

Bringg Careers in Chicago
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