Oak Street Health
Oak Street Health is rebuilding healthcare as it should be.
Chicago, IL

Project Manager, Provider Services at Oak Street Health

| Chicago
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Company: Oak Street Health

Title: Project Manager, Provider Services

Location: Treehouse

Company Description

The mission of Oak Street Health is to rebuild healthcare as it should be.

We are a rapidly growing, innovative company of community-based healthcare centers delivering higher quality health and wellness care that improves outcomes, manages medical costs and provides an unmatched experience for adults on Medicare.

The Oak Street model integrates outstanding clinical expertise, technology, and teamwork to deliver improved care quality and cost savings. These cost savings are then reinvested into care in our communities, creating a virtuous cycle of improving community health.

We are a national organization serving over 100,000 patients and we are growing rapidly . We are a diverse team of care providers, service team members, technologists, community outreach experts, business professionals, and more -- all dedicated to our Oaky Values and motivated by our mission. We're looking forward to getting to know you!

For more information, visit www.oakstreethealth.com .

Role Description:

The Provider Services Project Manager will be responsible for managing the reporting and analytics related to provider hiring, staffing, retention and engagement at Oak Street Health. This role reports to the Senior Vice President, Provider Services.

Core Responsibilities:

  • Data Analytics and Reporting

    • Collaborate with Provider Services recruiters, Finance, Senior Operational Leaders and other key stakeholders to understand data needs and deliver meaningful metrics, trends, key insights and analysis in a clear and concise manner.
    • Manage reporting related to provider hiring, onboarding, pipeline, compensation, turnover, retention, and engagement.
    • Collaborate with various departments to identify critical people issues, understand processes, analyze data to drive improvements, and present key insights in support of decision making.
    • Analyze information to bring forward insights and suggest optimizations that will improve hiring, retention and engagement.
    • Serve as a subject matter expert for data, reporting and analytics related to providers at Oak Street Health.
  • Project Management

    • Lead cross-functional projects across the organization.
    • Partner with other Oak Street teams to drive results across silos, including but not limited to compensation reviews, annual merit increases, performance review implementation into Workday, etc.
    • Build and maintain project trackers, sharing regular updates with teams and executives.
  • Recruiting-Marketing Interface

    • Collaborate with recruiting and marketing teams to build and operate marketing initiatives that drive effective provider hiring.
    • Create/manage reports on effectiveness of marketing initiatives.
    • Identify return on investment of various tools/programs.
    • Identify potential content gaps and create marketing content.
  • Other duties, as assigned.

What are we looking for?

  • Bachelor's degree required
  • Strong data analysis skills with proficiency in Microsoft Excel, PowerPoint and Google tools
  • 1-2 years of work experience as an analyst
  • Familiarity with Salesforce a plus but not required
  • Ability to communicate clearly to various audiences
  • Ability to work independently as well as with a team
  • Demonstrated attention to detail
  • Ability to manage deadlines and deliverables
  • Must adapt well to change and successfully set and adjust priorities, as needed
  • Experience in healthcare is a plus but not required
  • US work authorization
  • Someone who embodies being "Oaky"

What does being "Oaky" look like?

  • Radiating positive energy
  • Assuming good intentions
  • Creating an unmatched patient experience
  • Driving clinical excellence
  • Taking ownership and delivering results
  • Being scrappy

Why Oak Street?

Oak Street Health offers our coworkers the opportunity to be at the forefront of a revolution in healthcare, as well as:

  • Collaborative and energetic culture
  • Fast-paced and innovative environment
  • Competitive benefits including paid vacation and sick time, generous 401K match with immediate vesting, and health benefits

Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply to oakstreethealth.com/careers.
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Where we are

30 W. Monroe St, Chicago, IL 60603

Technology we use

  • Engineering
  • Product
    • .NETLanguages
    • C#Languages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • TypescriptLanguages
    • RxJSLibraries
    • gRPCLibraries
    • KafkaFrameworks
    • IstioFrameworks
    • KubernetesFrameworks
    • VueJSFrameworks
    • Material DesignFrameworks
    • CypressFrameworks
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • MongoDBDatabases
    • PiwikAnalytics
    • BalsamiqDesign
    • InVisionDesign
    • SketchDesign

What are Oak Street Health Perks + Benefits

Friends outside of work
Open door policy
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Commuter Benefits
Happy Hours
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Promote from within
Continuing Education stipend
Time allotted for learning
Customized development tracks

An Insider's view of Oak Street Health

What’s the vibe like in the office?

Everyone here truly believes in what we’re building which creates a collaborative and focused environment where we’re always willing to lend a hand. We love to work hard and also have fun every step of the way. There’s never a shortage of smiles and laughter during our team standups, lunches, happy hours, and company wide huddles.


Product Manager

What's the biggest problem your team is solving?

Traditional healthcare systems tend to leave care teams to figure things out on their own. Here, we apply today’s standards in UX and machine-learning to change that behavior for the better. Gathering direct feedback from our teams, we identify what’s most important to them and help them make clinically sound decisions for our patients’ care.


Sr. UX Designer

How has your career grown since starting at the company?

OSH has been a tremendous learning experience for my first full time job. My manager has prioritized building a strong foundation of coding skills, which helped me to learn and transition into our new tech stack. I was given learning resources to develop skills on my own and gained knowledge and best practices from collaborating with teammates.


Software Engineer

What projects are you most excited about?

I am most excited about our disease progression projects. For these projects, we compile unstructured data and combine it with more traditional health data like labs and vital signs to develop models that give providers the opportunity to proactively manage the health of our patients. At Oak Street, you have a direct impact on the patient's care


Data Scientist

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