Project Manager

| Chicago
To apply

Please email your resume to [email protected] with subject: Project Manager, along with relevant information and answer the following question: What do you think the single biggest difference is between a well-executed and designed project plan vs. a mediocre one?
Apply now

Job Brief

We are looking for a dedicated Project Manager familiar with SaaS solutions to help with enterprise program implementations.  This role is responsible for creating the most timely, and efficient project process all through a client lifetime journey.  He/She will work directly with all members of the Instructional Design team and multiple other teams such as Product, Sales and Customer Success.

Also, the Project Manager will assist in developing team processes and procedures that enable the team to function more effectively and efficiently over time. Further, you may also play a role in developing less experienced team members as they learn about our solution and the instructional design process.

Key Responsibilities:

  • Create detailed project plans for each program implementation
  • Clearly communicate and document timelines & deliverables to client & internal teams
  • Provide consultative, project management and subject matter expertise to customers
  • Ensure all solution deliverables are delivered on time and on target and implementation projects conclude successfully with high customer satisfaction and product adoption
  • Demonstrate competence in BenchPrep’s solution and vertical(s)
  • Identifying risks and challenges for each project implementation
  • Identify creative ways to solve program issues
  • Assist in developing new processes and procedures to improve overall team efficacy
  • Maintaining a high level of energy and enthusiasm through each program implementation
  • Work cross-functionally with internal teams, including but not limited to: Customer Success, Sales, and Product
  • Manage check-in meetings, maintain program roadmap requests, communicate internal program roadmap and program updates, provide program recommendations/improvements
  • Up to 30% travel potential

Requirements:

  • 2+ years’ Project Management or Implementation Management experience in a SaaS environment
  • 1+ years' Account or Customer Success Management experience a plus
  • Bachelor’s degree
  • Ability to manage multiple assignments in a fast-moving environment
  • Learn new things quickly and independently
  • Communicate issues and status in a clear and timely manner
  • Work effectively independently as well as in a team environment
  • Keep colleagues and customers informed via clear communication
  • Think on one’s feet
  • Ability to interpret, define, and execute on customer requests
  • Outstanding interpersonal skills, both written and verbal
  • Tech-savvy
  • Understanding of SaaS platforms

Compensation

  • Full-time position
  • Competitive salary BOE 
  • See http://www.builtinchicago.org/company/benchprep for additional Benefits/Perks
Read Full Job Description
To apply

Please email your resume to [email protected] with subject: Project Manager, along with relevant information and answer the following question: What do you think the single biggest difference is between a well-executed and designed project plan vs. a mediocre one?
Apply now
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • RubyLanguages
    • SwiftLanguages
    • Backbone.jsFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • vue.jsFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • TrelloManagement
    • HubSpotCRM
    • ZohoCRM

Location

We are located in the Willis Tower, right in the heart of downtown Chicago.
233 S. Wacker Drive, Chicago, IL 60606

What are BenchPrep Perks + Benefits

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Onsite Gym
Employees have access to the Willis Tower's exclusive 35,000 sq. ft gym for $10/month.
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Child Care & Parental Leave Benefits
Generous Parental Leave
Remote Work Program
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
BenchPrep has regular outings that include Cubs Rooftops, Boat Outings, and a holiday party, among other events.
Free Daily Meals
We provide a stipend for employees every day via Fooda (https://www.fooda.com/resources/case-study/how-tech-startup-benchprep-made-lunch-powerful-part-its-culture).
Stocked Kitchen
Happy Hours
Fitness Subsidies
Employees have access to the Willis Tower's exclusive 35,000 sq. ft gym for $10/month.
Professional Development Benefits
Job Training & Conferences
Employees are provided an annual stipend to attend external training evens or conferences.

Additional Perks + Benefits

Competitive salary, valuable stock options, and company sponsored 401(k) • Fun, meritocratic, mission driven, dynamic work culture • Commitment to fostering positive office culture (included, but not limited to, monthly company dinners, quarterly outings, an in-office ping pong table, cocktail hours, poker nights, etc.)

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To apply

Please email your resume to [email protected] with subject: Project Manager, along with relevant information and answer the following question: What do you think the single biggest difference is between a well-executed and designed project plan vs. a mediocre one?
Apply now
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