Project Manager
Description
Fusion’s Project Manager plays a key role within our Delivery team. This role works directly with our clients and delivery team to ensure quality deployments of solutions built in the Fusion Framework®, built on the Force.com cloud platform.
This role, which interfaces with external customers (Project Leads, Program Managers, Business Users, and Subject Matter Experts-SMEs) will focus and deliver on the following direct roles and responsibilities:
- Execute projects on time, within scope and budget by coordinating resources and timetables with internal and external stakeholders.
- Maintain project effectiveness and efficiency by documenting clear and concise project activities, milestones, actions items, and issues/risks to stay within scope and timeline.
- Be a key player in consistently achieving high Customer Satisfaction scores by setting clear expectations and promptly escalating to leadership.
- Multitasking by managing multiple projects from small to large enterprise clients while consistently meeting deliverables and striving to exceed expectations.
- Perform periodic project health checks to identify timeline and resource risks and provide mitigation strategy.
- Support financial objectives by forecasting project timelines, analyzing project needs and completing corrective action.
- Ability to perform under pressure in a fast paced, rapidly growing, and passionate Project Management Office.
- Ability to set, meet, and provide progress on goals consistently to your Direct Manager.
- Experience managing teams of technical professionals without authority.
Requirements
- Bachelor's degree or higher in Information Systems or related category
- 3-7 years of relevant experience in project management
- Must be self-directed, working independently and as part of a team
- Have a proven record of managing challenging client situations
- Demonstrated experience in leading enterprise-level engagements
- Working knowledge of relational databases, data management, and object modeling
- Ability to handle conflicting situations both internally and externally
- Learn and adapt to Fusion’s project methodology and supporting tools
- Proven ability to work cross functionally with Product, Sales, and Support
- Exemplary written and verbal communication skills
- Effective note-taking and clearly articulating action items for both internal and external stakeholders
- Salesforce.com or Force.com experience preferred but not required
- May require 25% travel
Fusion Risk Management, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin. Nothing in this job posting should be construed as an offer or guarantee of employment.