THE ROLE

Project Manager

closerlook’s Project Manager is a motivated, detail-oriented professional with a can-do, team-oriented attitude. The Project Manager will have project specific responsibilities across a set of client account(s) as assigned. They will work closely with their agency counterparts (Account, Creative, Finance, Strategy, Technology) to create the space for great ideas, work and results.

The role is responsible for achieving great project-level results for the agency through thoughtful project planning, staff alignment and effective project management that anticipates and actively manages to mitigate risks. The Project Manager will also begin to take on greater financial management responsibilities in the form of estimating work, monitoring budgets and supporting other agency financial processes.

Responsibilities:

External Client

• Act as primary Project Manager lead for select, assigned client accounts and projects
• Point of contact for work that has been kicked off and is in motion at the agency
  • Solicit client direction and input; manage client expectations
• Oversee the organization and prioritization of work across client responsibilities
• Consultative approach able to identify and mitigate project risks before they become issues
  • Ability to synthesize client interactions into actionable direction
• Deliver high quality work that exceeds client expectations
• Financial management including pricing, budget management, reconciliation and billing

Internal Team

• Actively partner with Account, Creative, Finance, Strategy and Technology to establish project approach and pull through the work from job activation to end delivery
• Work closely with Account partners to clearly define and activate project work
• Serve as organization hub for assigned clients and project work
  • Manage daily hot sheets, facilitate flow of project work, partner closely with resource management to align staff to the work
  • Facilitate efficient communication across the agency team including capturing meeting notes and outlining next steps as required
  • Create and manage project timelines and resource assignments
• Developing decision maker and problem solver. Expanding ability to set direction for the team based on good, consistent decision making
• Expanding financial management responsibilities including scoping/estimating work, budget management and supporting other agency financial processes
• Prepare client submissions
• Scopes and estimates work
• Monitors and assigns tasks
• Runs client facing and team meetings
• Accountable for delivering revenue in the month projected
• Works closely with their account management counterpart to ensure accurate financial projections

Requirements:

• 4 or more years experience in a project management role
• Experience delivering technology-based projects
• Experience within an advertising agency is a plus
• Pro-active, detail oriented professional with strong organization skills
• Strong problem-solving abilities
• Financial acumen with the ability to scope/estimate work, manage budgets, execute billing and support other agency financial processes
• Effective communicator