Company Description

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries and billions of customers served each year. As the global leader in the food service industry, we have a legacy of innovation and hard work that continues to drive us. Today, we are growing with velocity and are focused on modernizing our experiences, not to make a different McDonald’s, but to build a better McDonald’s.

We are moving fast and are adding to our best-in-class team. Joining McDonald's means thinking big every day and preparing for a career that can have impact around the world. We are customer obsessed, committed to being leaders, and believe we are better when we work together. Over the last couple years, we’ve launched home delivery, modernized our restaurant experience through digital enhancements and have so much more to come.

We are dedicated to using our scale for good: good for people, our industry and the planet. From ambitious recycling initiatives and balanced sourcing efforts to our partnership with Ronald McDonald House Charities, we are constantly improving. We see every single day as a chance to have a genuine impact on our customers, our people and our partners.

Job Description

Overview:

Under general direction of a Portfolio Manager, Program Manager, or business leader, the Project Manger will lead and direct high-priority / very complex projects, which often require considerable resources and high levels of functional integration.

The Project Manager is responsible for all aspects of the project over the entire life (initiate, plan, execute, control, close). Must be familiar with system scope and project objectives, as well as the role and function of each team member, to effectively coordinate the activities of the team. 

The Project Manager is also responsible for assembling project team, assigning individual responsibilities, identifying appropriate resources needed, and developing schedule to ensure timely completion of project. May communicate with a Senior Project Manager, Functional Area Manager, or Program Manage

Project Management

• Manage changes to the project scope, project schedule, and project costs using appropriate verification techniques in order to keep the project plan accurate, updated, reflective of authorized project changes as defined in the change management plan, and facilitate customer acceptance.

• Manage execution of the tasks as defined in the project plan in order to achieve the project goals.

• Ensure a common understanding by setting expectations in accordance with the Project Plan, in order to align the stakeholders and team members.

• May be responsible for managing/ recording detailed customer requirements, constraints, and assumptions with stakeholders in order to establish the project deliverables, using requirement-gathering techniques (e.g., planning sessions, brainstorming, focus groups) and the project charter.

• Measure project performance using appropriate tools and techniques in order to monitor the progress of the project, identify and quantify any variances, perform any required corrective actions, and communicate to all stakeholders.

• Recommend and Implement the approved actions and workarounds required to mitigate project risk events in order to minimize the impact of the risks on the project.

• Conduct a kick-off meeting with all key stakeholders in order to announce the start of the project and review the overall project plan and gain consensus.

• Document high-level risks, assumptions, and constraints using historical data and expert judgment in order to understand project limitations.

• Communicates information and ideas in speaking so others will understand.

• Communicates information and ideas in writing so others will understand.

• Listens intently to what other people are saying, taking time to understand the points being made, asking questions when appropriate, and allowing others to speak without interrupting them.

• Inspires loyalty and trust, handles oneself ethically following core values and beliefs.

• Recognizes contributions - praises people for a job well done.

• Builds mutual trust and encourages respect and cooperation among team members

• Open to diverse points of view, treats people with respect.

• Champions best practices and adherence to project management methodology

• May serve as backup to the Program Manager

Knowledge

• Act as a mentor

• Delivery model (existing model and future changes)

• Define project roles, responsibilities, methodology, tools and best practices

• Leverage shared services

• Standardization of processes

• Provide input on delivery model and best practices

• Support, lead, or ensure the standardization of processes for implementing projects across all clients, in accordance with best practices

• Identify, and/or elevate ideas for improving the delivery model offer and methodologies regarding status of specific projects. 

Technical Skills & Knowledge:

• Demonstrate and Educate as a Deep Subject Matter Expert (SME) in Project Management process and tools.

• Coach client team(s) on effective consulting for projects

• Experience communicating effectively with high levels of management and direct client contact.

• Experience with software methodology development processes.

• Ability to create presentations and write business cases for senior leadership.

• Ability to work under tight deadlines managing multiple key business priorities.

• Project budgeting/costing expertise.

• Ability to solve very complex problems and deal with a variety of work situations.

• Proficiency with MS Office and MS Project.

Education:

• Bachelor’s degree and/or equivalent work experience required. Advanced degree desired but not required

PMP Certification or working toward certification within 12 months

Additional Information

McDonald’s is committed to providing qualified individuals with disabilities reasonable accommodations to perform the essential functions of their jobs. Additionally, if you (or another applicant of whom you are aware) require assistance accessing or reading this job posting or otherwise seek assistance in the application process, please contact [email protected] 

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.