Quality Program Manager

| Chicago
Home Chef is building new ways to provide meal solutions that meet a wide variety of customer needs, and shipping locations both online and in store.  Our team is a unique mix of creators, chefs, entrepreneurs, and trailblazers and we’re growing quickly. Our customer-first mentality, combined with a zest for supporting our peers, helped us bring home Built in Chicago’s Startup of the Year Moxie award in 2017. If you’re ready to be part of the action, we’re ready to connect with you. There are no limits to where we can go together.
Summary of Responsibilities: 
The Quality Program Manager is responsible for providing proactive leadership and instruction in the area of Quality across the Home Chef operating network. This position is responsible for developing internal policies and procedures to shape Home Chef’s Quality department, working with in-plant resources to ensure proper implementation and training of all quality programs, and mitigating quality risk.

Detailed Responsibilities:

  • Build quality programs:
  • Develop an understanding of current state processes and procedures
    Conduct a gap assessment based on objective (e.g., GFSI certification, standardization across plants)
    Write future state policies and procedures and build tools/training materials to support implementation
  • Implement quality programs:
  • Work closely alongside plant teams to implement new quality programs or rollout changes to existing programs
    Deliver training to plant FSQA teams related to program rollout
    Manage communication with plant and corporate stakeholders regarding new or updated programs
  • Conduct quality investigations and problem solving:
  • Monitor any quality related customer complaints and lead internal investigation efforts
    Support corporate and plant teams with ad hoc quality analysis as requested 
    Other duties as assigned

Qualifications:

  • The requirements listed below are representative of the knowledge, skill, ability and/or other characteristics needed for this role. Reasonable accommodations may be made to enable individuals with disabilities.
  • Minimum of 3 years of experience in quality assurance, food safety, food distribution, food manufacturing, supply chain, or related field
  • HACCP certification and experience maintaining HACCP program strongly preferred
  • SQF Practitioner certification preferredPrevious experience with GFSI, SQF and USDA audits
  • Understanding of Food Safety regulations, laws, and best practices including those from FDA, USDA, and other state and local entitiesKnowledge of food microbiology, food safety, and food defense
  • Experience developing, implementing, and maintaining food safety programs
  • Exceptional written, verbal and interpersonal skills
  • Self-starter who is results-oriented, resourceful, and takes initiative
  • Capable of handling multiple responsibilities
  • Demonstrated ability to embrace change and learn quickly in a fast-paced environment

Educational Requirement:

  • 2 year Associate's degree

Perks/Benefits:
- Comprehensive Medical, Dental, and Vision Insurance – benefits start the 1st day of the month following your start date 
- Company paid Life Insurance, Short Term Disability and Long Term Disability
- 401k Employer match - 50% on the $1, up to 6% of the employee's earnings 
- We offer flexible spending accounts (FSA) for qualified Medical, Dependent Care, Parking, or Transit expenses
- Flexible paid time off (PTO) policy, plus sick days 
- Generous Parental Leave 
- Great Work/Life Balance – We value and support each individual team member
- Quarterly company-wide “Town Hall” meetings 
- Ongoing professional development opportunities by level and function
- Your choice of Windows or Mac laptop, plus an extra screen 
- Onsite gym 
- Weekly Fooda credit
- Newly renovated office in the historic Old Main Post Office which is located close to multiple Metra and CTA options
- Employee discounts through Perkspot
- Discounts on Home Chef meal kits and at Kroger stores
- Casual dress in a fun, friendly and collaborative work environment
Candidates can experience Home Chef as a customer - enter promo code PEOPLE30 for $30 off your first order!
Home Chef is an equal employment opportunity employer 

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Technology we use

  • Engineering
  • Product
    • JavascriptLanguages
    • RubyLanguages
    • ReactLibraries
    • Ruby on RailsFrameworks
    • PostgreSQLDatabases
    • OptimizelyAnalytics
    • IllustratorDesign
    • SketchDesign

Location

Located in the iconic Old Chicago Post Office. Plus, the office is easy to get to with various train and bus stops being close by.

What are Home Chef Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Home Chef hosts company outings Semi-annually.
Free Daily Meals
Weekly Fooda credit which equals to one company paid lunch per week .
Stocked Kitchen
Some Meals Provided
Happy Hours
Happy hours are hosted at team's discretion.
Recreational Clubs
Professional Development Benefits
Tuition Reimbursement
Lunch and learns
Home Chef hosts lunch and learn meetings once per quarter.
Promote from within
Paid industry certifications

Additional Perks + Benefits

Direct access to senior management – our leadership team works alongside our team members every day. Flexible spending accounts for qualified medical, dependent care, parking, or transit expenses. On-site gym membership, and daily bike storage for Old Chicago Post Office building employees. Employee discounts for Home Chef meal kits. Candidates can experience Home Chef as a customer - enter promo code PEOPLE30 for $30 off your first order!

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