Salesforce Administrator, Managed Services

222 W Adams St, 11th Floor
Chicago, Illinois, 60606
United States

West Monroe isn’t a start-up consulting firm, but we act like one. From day one, our people have the opportunity to make a definitive personal impact for their clients and their careers. What does this mean? It means we seek out the best of the best, and then we challenge them to make us better.

If you are looking to be a “behind the scenes” technologist, this isn’t the place for you. We celebrate driven professionals who thrive in a collaborative environment. Sound interesting? Then West Monroe Partners just might be the place for you.

Think you’re up to the challenge?
West Monroe Partners is looking to hire a Salesforce Administrator to work as part of our Managed Ser vices Application team in our Chicago office. This consultant will need to demonstrate an understanding of software engineering concepts and be responsible for working on full lifecycle engineering efforts using Agile methodologies, object-oriented design, and accepted design patterns and practices. Candidates will be working collaboratively with client and project teams as well as working from proposal development to deployment.

Areas of responsibility:
* Determine business, functional and technical requirements
* Perform configuration and customization of the Salesforce.com platform
* Perform administrative tasks with the Salesforce.com platform and be able to manage multiple environments.
* Participate in and/or lead efforts to develop and execute testing, training and documentation
* Participate in the sales cycle as needed (solution definition, pre-sales, estimating and project planning)

Qualifications:
* Bachelor’s degree required - Computer Science, MIS or equivalent
* Excellent organizational, verbal and written communication skills
* Working knowledge and experience with complex business systems integration as well as object-oriented design patterns and development
* Direct experience working on CRM projects for middle market and enterprise size companies
* Understanding of core web technologies
* Demonstrated experience and knowledge of relational databases, data modeling, and ETL tools
* Experience with Agile development methodologies such as XP/SCRUM
* Experience with web services (REST & SOAP, JSON & XML, etc.)
* A desire to work within a fast-paced, collaborative, and team-based project environment
* Interested in developing their professional network through participation in technology user groups, networking events, and technology organizations.
* Must demonstrate a willingness to put in the extra effort (extended work hours, participate in events outside of standard working hours) for clients, West Monroe Partners and personal growth
* Force.com Certified Developer Certification desired
* Candidates must be eligible to work in the United States without limitation

West Monroe Partners is an Equal Employment Opportunity Employer -
We believe in treating each employee and applicant for employment fairly and with dignity. We base our employment decisions on merit, experience, and potential, without regard to race, color, national origin, sex, sexual orientation, gender identity, marital status, age, religion, disability, veteran status, or any other characteristic prohibited by federal, state or local law.