Salesforce Administrator

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About Beyond Finance

Beyond Finance is an exciting next generation FinTech company headquartered in Houston with additional offices in San Diego and Chicago. We provide financial products that are easy to use and accessible that aim to improve people’s lives. As the consumer debt market continues to grow in the United States, we have made it our objective to create a transparent and fair debt management service that is customized to the consumer’s individual situation.

Our leadership team has extensive experience and expertise in the financial services and debt management marketplace. We are reinventing the market by investing in innovative technologies to best serve our customers. Our workforce is a community made up of celebrated, diverse backgrounds working towards the common objective of developing something transformational for the debt settlement industry.

About The Role

Beyond finance a financial industry leading firm is looking for a Salesforce Administrator for its Salesforce environments. You would manage a Salesforce Lightning environment for 500+ users and be responsible for day-to-day performance, upgrades, operational maintenance, security, roadmap, data loads, integrations, and tuning of the organization. In addition you would create dashboards, create/optimize SoSQL queries, integrate third party applications such as Nintex docgen, DocuSign etc.

What You’ll Do

  • Coordinate, configure, and deploy highly secure and scalable solutions using the Salesforce platform across multiple sandboxes and environments in accordance with industry best practices and organizational change management standards. 
  • Administer our Salesforce organization including users, data, and security 
  • Maintain Salesforce native and custom objects, page layouts, validation rules, workflows, alerts, third party integration, security settings including internal and external sharing rules
  • Work with the business to document requirements and translate into Salesforce solutions and reporting dashboards
  • Debug production Salesforce issues as they arise
  • Create documents that are generated using Nintex, Congo & Salesforce
  • Create data retention structures, perform space and unstructured data retention/archival tasks
  • Evaluate Salesforce.com releases and enhancements and plan for rollout and org impacts/benefits. Analyze, prototype, test, and help drive the adoption of new features
  • Perform analysis on record data to maintain data integrity and eliminate record duplication
  • Monitor key enterprise systems to enhance system performance and avoid service interruptions. This includes building alerts and notifications from system events as well as providing support (both during normal hours and after hours) for any triggered alerts.
  • Document procedures for installation, upgrades, customizations, system flows, and data flows.
  • Work on Help Desk tickets with Salesforce Support and Tech Support teams to resolve technical issues


What We Look For

  • 2+ years experience of Salesforce administration in a 500+ user environment
  • Salesforce Administrator (201) Certification
  • Experience configuring SFDC environments with deep knowledge of the declarative (point and click) capabilities
  • Experience with Salesforce Lightning, Sales Cloud, and Service Cloud
  • Experience designing and implementing custom functionality and business processes using the Force.com platform
  • Knowledge of established Salesforce.com standards, best practices, and platform features
  • Expertise building workflows using standard workflow automation, Process Builder, and Flow
  • Expertise with formula fields and validation rules
  • Demonstrated mastery of SFDC analytic capabilities
  • Demonstrated mastery of Salesforce Data Loader and mass upload processes
  • Experience supporting an org that includes code and complex integrations such as Nintex DocGen, DocuSign, and Heroku Connect
  • Experience with cloud-based call center integrations such as Five9, 8x8, or Cisco
  • Experience with enterprise monitoring of Salesforce production organizations
  • Bachelor’s degree in engineering or additional work experience
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • ApexLanguages
    • jQueryLibraries
    • Twitter BootstrapLibraries
    • Ruby on RailsFrameworks
    • Microsoft SQL ServerDatabases
    • PostgreSQLDatabases
    • RedshiftDatabases
    • LookerDatabases
    • Google AnalyticsAnalytics
    • LookerAnalytics
    • Heap AnalyticsAnalytics
    • TableauAnalytics
    • Google OptimizeAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • Adobe Creative CloudDesign
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • Monday.comManagement
    • WordpressCMS
    • SalesforceCRM
    • VelocifyCRM
    • MaropostEmail
    • Google AdsLead Gen
    • Bing AdsLead Gen
    • Facebook AdsLead Gen
    • DisplayLead Gen

Location

Our offices are located right in the heart of downtown Chicago, overlooking the river and its historic surrounding architecture. Accessible by CTA and Metra, our building hosts a fitness center, private lounge areas, and indoor bicycle parking, all free for employees.

An Insider's view of Beyond Finance

How would you describe the company’s work-life balance?

Everyone at Beyond is hard-working, smart, and gets the job done. Because of that, there's a lot of trust when it comes to taking the time off we need. Leadership offers a generous PTO plan to support wellness and growth outside of work, and everyone encourages each other's non-work hobbies and interests through Slack channels and coffee chats!

Abby

Senior Director of Analytics

What does your typical day look like?

I love working at Beyond Finance as I get to have flexibility in my schedule. I work with some of the most talented people in Chicago, which drives me to produce high quality of work and results. It's great to work with a team that listens to an idea and gives constructive feedback on it.

Shyam

Lead SDET

How does the company support your career growth?

I'm always encouraged to take on new and progressively more challenging projects. In my time at Beyond Finance, I have found that the leadership team is not only genuinely interested in my career goals, but that they actively seek to support them.

Andrea

Software Engineer

How do you empower your team to be more creative?

Everyone has total ownership over their work and ultimately has to decide the best way to accomplish their objectives. I encourage my team to use all the resources they have available to them - internally and externally - to reach the best end state.

Susan

SVP Marketing and Analytics

How does your team reward individual success?

One of the things that I really appreciate about Beyond is that as I've had the chance to succeed in different roles, the team continues to challenge me in different ways. I think that as a result, I've been rewarded with the opportunity to work on increasingly harder problems, while also being given more ownership over the direction of my work.

Andrew

Senior Manager, Strategy & Analytics

What are Beyond Finance Perks + Benefits

Beyond Finance Benefits Overview

Beyond Finance offers competitive compensation, paid medical insurance and a 401k match.

Culture
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Beyond provides employees with a flexible work schedule that includes flexible start and end times.
Remote work program
In an effort to keep our employees safe during the current health crisis, our Chicago team is currently working remotely.
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Employees are eligible for medical, dental and vision on the first of the month after 30 days of employment.
Life insurance
Wellness programs
Mental health benefits
We are proud to provide a free, confidential employee assistance program (EAP) dedicated to supporting the emotional health and well-being of our employees and their families.
Financial & Retirement
401(K)
401(K) matching
Child Care & Parental Leave Benefits
Childcare benefits
Beyond employees are able to contribute to a Dependent Care FSA to cover eligible dependent care expenses.
Generous parental leave
We provide up to 3 weeks of paid parental leave to employees who give birth to a child, committed partners of someone who gave birth, and parents who adopt, foster or become parents through surrogacy.
Vacation & Time Off Benefits
Paid holidays
Flexible time off
Floating holidays
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Beyond Finance keeps a stocked kitchen full of snacks, tea and coffee.
Company-sponsored happy hours
Onsite office parking
Onsite gym
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within

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