Scrum Master

| Chicago

Company Overview

Launched in 2014, ShipBob is a tech-enabled fulfillment and logistics solution for growing e-commerce companies. Our goal is to alleviate the daily stress associated with picking, packaging and shipping so business owners can focus on more important aspects of their brand. Through our software and operations arm, we are on a mission to help businesses be successful online

We pride ourselves on our inclusive and richly diverse company culture. All voices are heard regardless of tenure or job title. We are looking for creative problem solvers with a strong work ethic and ability to persevere.

Role Description

As a Scrum Master, you will play a vital role supporting our developers to create a first to market software product for serving hundreds of thousands of e-commerce businesses across the country. You will partner closely across the technology, product and operations teams to track and bake in best practices that allow our software to function to the highest possible standard. You will work with our team of product developers throughout the entire product lifecycle, from Sprint Planning and Grooming to Retros. You will be a focal point in tracking team progress and driving the Agile Program Management.

Responsibilities:

  • Facilitate Team Schedules (sprint planning, grooming and retros)
  • Conduct team meetings and keep everyone on track
  • Track team progress (gather metrics around code quality, testing, etc)
  • Heavily involved in Sprint Review, helping teams prepare
  • Drive Agile methodologies and create consistency within the teams

Desired Responsibilities:

  • Knowledge of modern Agile methodologies (Scrum, Kanban, etc)
  • Experience in technology focused company (SaaS is a big plus)
  • Software engineering background a plus
  • Knowledge of documentation techniques (handling bugs, burndown techniques, etc)
  • Excellent communication skills
  • Bachelor of Science in Computer Science or similar
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • jQueryLibraries
    • VuexLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • Node.jsFrameworks
    • Vue.jsFrameworks
    • MemcachedDatabases
    • Microsoft SQL ServerDatabases
    • RedisDatabases
    • CosmosDBDatabases
    • InfluxDBDatabases
    • Google AnalyticsAnalytics
    • pendoAnalytics
    • BalsamiqDesign
    • AsanaManagement
    • TrelloManagement
    • SalesforceCRM
    • salesloftCRM
    • gmailEmail

Location

120 North Racine, Chicago, IL 60607

An Insider's view of ShipBob

What’s the vibe like in the office?

It's a very welcoming and collaborative work environment. Going to work isn't a chore, it's exciting!

Shannon

Senior Business Development Representative

What projects are you most excited about?

I'm most excited about helping to create the road map for cool features that will help our customers drive more value for their business

Anosua

Product Manager

How does the company support your career growth?

ShipBob supports my career growth by allowing me to focus on my preferred verticals while giving me all the resources needed to bring in new business. I am given complete responsibility to spearhead new projects that will continue to support other teammates and grow our company.

Gladys

Senior Business Development Representative

How do your team's ideas influence the company's direction?

Our BDR team are the "Director's of First Impressions". We are the first point of contact with ShipBob. Being at the forefront of the customer experience, it is crucial that our vision shines through. The team is not only responsible for garnering interest, but shaping the relationship that will lead to a positive and fruitful partnership.

Michael

Business Development Manager

How has your career grown since starting at the company?

I’ve been given the opportunity to work on very interesting projects across different departments. I initially joined the Analytics team and just recently moved to Strategic Projects where I’m leading some of the initiatives we are working on. Shipbob is definitely a place where you can have an impact and be continually challenged!

Fernanda

Senior Manager, Strategic Projects

What are ShipBob Perks + Benefits

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Happy Hours
Recreational Clubs
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