GoHealth
We're disrupting the health insurance industry with our digital platform.
Chicago, IL

Scrum Master

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Company Description

GoHealth has an ambitious mission: to improve the health care system in America. Achieving this mission relies on hiring and developing great people, which is why our team is our top priority. We encourage employees to do their best work through innovation and risk taking. Our environment is fun yet constructive, thanks to leaders whose doors are always open. And most importantly, we’ll never stop investing in you and your career.

Job Description

GoHealth is looking for a Scrum Master with a strong technical agile project management background and a series of successes leading sprints to join our Performance Data team. We are a team of high performance, quality-driven data scientists, analysts, and engineers who are excited to drive and inform the strategic goals of GoHealth’s executive leaders.

The Scrum Master’s primary role is to remove impediments from the team’s ability to deliver the sprint goal. He or she will serve as the link between the team’s Data Engineering and Strategic Analytics divisions, as well as the liaison between the Performance Data team and business unit leaders.

GoHealth employs an agile methodology and fully embraces the fundamentals of continuous delivery, self-organizing teams, just-in-time requirements, only as much documentation as truly needed, and processes that make sense for the organization (not just for the sake of process). 

Responsibilities

  • Utilize standups and other techniques to identify impediments and find ways to remove them
  • Ensure that the Scrum process is used as intended, and is considered the enforcer of rules
  • Schedule and facilitate planning sessions, demonstrations and retrospectives, and ensure the team gets value out of ceremonies
  • Build release and scrum/iteration plans, while keeping the team focused on current development cycle (sprint/iteration)
  • Report on the health/status of the development cycle/iteration/sprint.
  • Use retrospectives, coach the team to adopt a continuous delivery mindset
  • Maintain constant communication with product team to define and prepare for future sprints
  • Coach the team to follow the processes and identify ways to improve the processes

Qualifications

This candidate will be key in helping GoHealth manage our project backlog, track sprint burn down, and maintain organization to ensure executional success. We are looking for someone communicative and enthusiastic with a keen eye for detail. Special emphasis put on the following:

  • 3+ years of technical leadership experience in Agile web development environment
  • Deep understanding of the reasons and the value of Scrum ceremonies
  • Strong analytical skills and a thorough understanding of how to interpret business needs and translate them into requirements for operations and report delivery
  • Situational Awareness – must be the first to notice differences and issues as they arise and elevate them to management
  • Assertiveness – must be able to ensure Scrum concepts and principles are adhered to by providing a voice of reason and authority.
  • Understanding basic fundamentals of iterative development, with a focus on minimum viable product
  • Ability to acquire respect from team while demonstrating a willingness to “get hands dirty” when needed to get the job done
  • Experience as Scrum Master in a SaaS company is preferred

Additional Information

  • Open vacation policy
  • 401k match program
  • Medical, life, dental, and vision benefits
  • Flexible spending accounts
  • Professional growth opportunities
  • Generous employee referral bonuses
  • GoHealth/Connected Benefits is an Equal Opportunity Employer
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What are GoHealth Perks + Benefits

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Unconscious bias training is completed by all employees and key leaders.
Diversity manifesto
Diversity employee resource groups
At GoHealth you will find a very interactive Women@GoHealth, WomeninSales, Black Lives Matter ERGs to name a few. We continue to empower employees to create employee resource groups within
Hiring practices that promote diversity
From our gender neutralized job descriptions that encourage women and underrepresented groups to apply,to our interview practices, GoHealth strives to promote diversity when hiring.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
GoHealth provides all employees access to our Employee Assistance Program (EAP) which provides well being and financial assistance. Our open PTO policy is also available for mental health days.
Financial & Retirement
401(K)
401(K) matching
Employee stock purchase plan
We have recently become public and will allow employees to purchase stock during certain times.
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Generous parental leave
We provide 6 weeks of paid recovery time for new mom's and two weeks of bonding time to all new parents.
Family medical leave
Company sponsored family events
Pre-COVID 19, GoHealth sponsored children's day by celebrating GoHealth families.
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Our employees are encouraged to use our open PTO policy towards volunteering.
Paid holidays
Paid sick days
Employees can use our open PTO policy towards sick leave.
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Company-sponsored happy hours
Pet friendly
Recreational clubs
We have runners groups, volleyball groups and other
Fitness stipend
Home-office stipend for remote employees
All GoHealth employees receive a work from home stipend to improve their WFH environment.
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Access to LinkedIn Learning has been provided to all employees as part of their professional and personal growth.
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

In addition to virtual company wide sponsored Health & Wellness Initiatives, employee referral bonuses, open vacation policy, we offer a work from home stipend to all new employees. We know that this pandemic has been difficult and working from home is a change. Every new employee receives access to a Work From Hope stipend to purchase items that will make your work from home experience much more comfortable.

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